Job summary
We have a large and passionate team including Cleaning Staff and Site Service Coordinators. We are looking for an engaging and people focused Manager to work alongside our Head of Site Services and Deputy Head of Site Services to deliver a high quality service in a cost effective manner.
Our cleaning team are 'in house' making this a unique opportunity to the successful applicant.
Main duties of the job
This post holder will be responsible for the overall provision of the cleaning services at one of our acute hospital sites
Adjust work schedules to reflect the service changes, and compile and update work schedules on an ongoing basis.
Develop staff rotas to ensure effective service delivery.Manage staff absences in line with Trust policies
Ensure the efficient and effective use of resources within budget, developing and implementing systems to monitor and control resources.Ensure quality control systems are implemented, and regularly participate in the monitoring, to ensure the provision of effective services to all usersTo be involved in problem solving and the handling of conflictsTo implement policies to meet legal, statutory, mandatory requirements concerning the management of COSHH, health and safety, control of infection and all other relevant current and future legislation affecting services within the remit of this post
To participate in the recruitment, retention of staff and to continually review the existingpractices to maintain value for money and the agreed performance.Responsible for arranging work rotas, approving annual leave, maintaining sickness and absence records and reviewing prepared payroll documentation.
Motivates and communicates, creating a team from a group of people, through decisions on pay, placement, promotion, and through communications with the team on various initiatives and focus areas.
About us
We offer an extensive range of services, including cancer,pathology,surgery, andgynaecologyto over 490,000 people in south west London and north east Surrey. We operate two busy general hospitals,Epsom HospitalandSt Helier Hospital, andrun services from other locations, includingSutton Hospital. We are also part of two innovative intergrated care partnerships -Sutton Health and Careand Surrey Downs Health and Care.
St Helier Hospital is home to theSouth West Thames Renal and Transplantation UnitandQueen Mary's Hospital for Children, while Epsom Hospital is home to theSouth West London Elective Orthopaedic Centre (SWLEOC). Both Epsom and St Helier hospitals haveAccident and Emergency departments (A&E)andMaternity services (Obstetrics).
With nearly 900,000 people coming to our hospitals for care and treatment every year, our almost 5,000 staff and 500 volunteers work around the clock to keep our busy hospitals running smoothly.
Job description
Job responsibilities
Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change***
Job description
Job responsibilities
Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change***
Person Specification
Qualifications and Training
Essential
- Basic understanding or a willingness to complete appropriate qualification and training which includes: oKnowledge of cleaning procedures oCOSHH Procedures oInfection and Prevention Control Domestic services management experience within an NHS or public sector environment Participation in continuing professional development to improve and update knowledge.
Desirable
- BICSc Qualification / NVQ or equivalent Professional management qualification
Experience
Essential
- Able to read, write and converse in English Able to understand and following written and verbal instructions Effective oral and written communication skills Fully conversant with the revised National standards of Healthcare Cleanliness 2021. Demonstrate experience of managing finances/large budgets..
Desirable
- Experience of working in hospital cleaning industry Participation in PLACE assessments Management experience in Healthcare Environment.
Knowledge and Skills
Essential
- IT literate with well-developed skills for the use and application of information technology systems including, file management, and excel spreadsheets. Proven ability to achieve targets and objectives within a demanding and pressured environment against challenging deadlines. The management of health & Safety in the workplace, including undertaking risk assessments. Well-developed leadership and motivational skills to facilitate working within and leading a large team. Proven ability to manage large groups of staff and implement Human Resource Strategies. Ability to empower, coach and support staff. Well-developed written and verbal communication skills together with influencing and negotiating skills, for interacting with individuals across the organisation.
Personal Attributes
Essential
- Maintains a smart, professional and hygienic appearance. Positive can do attitude Good customer service skills Uphold Trust Values Ability to build effective relationships Ability to persuade, negotiate and influence staff and have a flexible attitude to work.
Person Specification
Qualifications and Training
Essential
- Basic understanding or a willingness to complete appropriate qualification and training which includes: oKnowledge of cleaning procedures oCOSHH Procedures oInfection and Prevention Control Domestic services management experience within an NHS or public sector environment Participation in continuing professional development to improve and update knowledge.
Desirable
- BICSc Qualification / NVQ or equivalent Professional management qualification
Experience
Essential
- Able to read, write and converse in English Able to understand and following written and verbal instructions Effective oral and written communication skills Fully conversant with the revised National standards of Healthcare Cleanliness 2021. Demonstrate experience of managing finances/large budgets..
Desirable
- Experience of working in hospital cleaning industry Participation in PLACE assessments Management experience in Healthcare Environment.
Knowledge and Skills
Essential
- IT literate with well-developed skills for the use and application of information technology systems including, file management, and excel spreadsheets. Proven ability to achieve targets and objectives within a demanding and pressured environment against challenging deadlines. The management of health & Safety in the workplace, including undertaking risk assessments. Well-developed leadership and motivational skills to facilitate working within and leading a large team. Proven ability to manage large groups of staff and implement Human Resource Strategies. Ability to empower, coach and support staff. Well-developed written and verbal communication skills together with influencing and negotiating skills, for interacting with individuals across the organisation.
Personal Attributes
Essential
- Maintains a smart, professional and hygienic appearance. Positive can do attitude Good customer service skills Uphold Trust Values Ability to build effective relationships Ability to persuade, negotiate and influence staff and have a flexible attitude to work.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.