Job summary
Surrey Downs Health & Care
We are looking for a new team member with excellent communication and motivational skills to join our busy musculoskeletal physiotherapy department. You will work with the physiotherapists taking individual patients through exercise programmes and taking group sessions as well as assisting the physiotherapists with daily tasks.
Training will be provided.
Main duties of the job
Job Purpose
- To undertake specific skilled support work to aid the rehabilitation of patients, in both face to face and virtual sessions
- To accept patients referred by a physiotherapist and carry own patient caseload.
- Treat patients according to set treatment protocols, monitoring patient progression, make minor alterations to patient treatment programmes as required.
- Work unsupervised reporting back patient progress and informing physiotherapist of any problems. Receiving guidance and advice on a daily basis.
- To supervise exercise classes, and facilitate patient participation in virtual classes
- Undertake additional duties as required, to support delivery of the MSK physiotherapy service
About us
Surrey Downs Health and Care (SDHC) deliver care closer to people's own communities through our Primary Care Networks and our innovative partnership of local NHS organisations.
Surrey Downs Health and Care has a track record of providing person centric care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes:
- The three GP federations representing practices that operate in the Surrey Downs area
- CSH Surrey
- Epsom and St Helier University Hospitals NHS Trust
- Surrey Council County
We collectively aspire to be an exemplar of how to deliver the highest quality and best value care in a complex health and care environment. An exciting opportunity has arisen for an enthusiastic, ambitious and highly motivated individual to join Surrey Downs Health & Care Partnership.
Job description
Job responsibilities
Principle Duties and Responsibilities Clinical
- To gather information prior to seeing client and provide feedback to the therapist.
- To obtain biographical information and knowledge from relevant sources of information, e.g. medical notes, computer records.
- To take a simple case history
- To contribute to the assessment process and provide feedback to the therapist.
- To be able to use basic screening assessments competently and to evaluate results with the therapist
- To implement therapy programmes/approaches, both on an individual basis and for groups, and provide feedback to therapist.
- To carry out a programme devised by the therapist using a range of delegated exercises and manual physical therapy techniques.
- To be able to develop a programme from agreed goals with the therapist, to monitor client progress and to recommend possible changes to the therapist.
- To undertake support work alongside the physiotherapist for highly dependent patients with complex needs.
- To be responsible for assessing and managing clinical risk in relation to your own caseload, seeking guidance and help from therapist as appropriate.
- Will not attempt any procedure without appropriate training and deemed competent to carry out specific instructions
- To contribute to the evaluation of therapeutic interventions, including discharge planning.
- To contribute objective comments on observed therapy intervention and use an outcome measurement for a specific goal.
- To contribute to devising and implementing the outcome measurements for a specific goal and to produce data for evaluation by the therapist.
- To be able to prioritise workload following set guidelines, and feed back appropriate work load to the qualified therapist.
- To plan day-to-day workload.
- To identify factors involved in prioritisation
- To support clients / carers / other professionals in dealing with and understanding the care aim and the impact on the persons wellbeing.
- To use listening skills and be aware of the issues and of how to respond to questions and anxieties, record and inform the therapist. This requires empathy, sensitivity and good interpersonal skills, especially when individual has barriers to understanding.
- To provide training for patients and carers, involving 1:1 training and problem solving discussions.
- To develop a rapport with clients, encouraging interest and participation, and to assist in the hand-over of a specific programme.
- To contribute to a training session devised by the therapist
- To participate within a multi-disciplinary team alongside the therapist.
- To attend meetings under guidance of the therapist and make previously agreed contributions.
- To participate independently in MDT discussion
- To participate in writing progress reports.
- To participate in the writing of standard progress reports.
- To write standard reports independently, which are subsequently passed to the therapist for checking and counter signature
- To participate in audit and clinical governance.
- To identify any clinical governance risk, to inform the therapist and gather information as directed by the therapist in line with an audit plan.
- To identify risk and risk patterns and to identify a clinical area for audit
- To be involved in service projects and developments.
- To contribute to and support project work.
- To implement a project plan in liaison with the lead therapist
- To maintain up-to-date client records and complete all client documentation to department standards.
- To put records and input into pro forma format, continuation sheets and / or medical records as appropriate
- To organise administrative tasks efficiently
- To keep clinical skills updated by attending study days and training
- To maintain personal / professional development.
- Take part in CPD
- Attend In-Service training and instruct on in-service training where appropriate.
- To participate in the organisations appraisal scheme and formulate a personal development plan.
- To support the therapy teams with the provision virtual appointments
- To assist patients and therapists in booking carrying out virtual appointments
- To take part in both telephone and video based rehabilitation sessions, with guidance from a physiotherapist
- To carry out specific tasks allocated to the post.
- To undertake administrative and reception duties in the outpatients department as required.
- To supervise exercise sessions for the musculoskeletal department.
- To assist in running the back class and advanced rehabilitation class, on a face to face or virtual basis as required
- To be responsible for cleaning and maintaining the gym equipment and managing the laundry in the department and gym.
- To maintain adequate stock levels of physiotherapy aids and appliances.
- To be responsible for reordering aids and appliances from NHS logistics via local admin team and accompanying documentation.
- To order physiotherapy aids e.g. acupuncture needles, corsets etc via local admin team
Organisational
- To fulfil any specific tasks as requested by the supervising physiotherapist, Team Leader physiotherapist or Clinical manager.
- To maintain complete confidentiality of all reports and any other information concerning patients that may be known or acquired in the course of work.
Job description
Job responsibilities
Principle Duties and Responsibilities Clinical
- To gather information prior to seeing client and provide feedback to the therapist.
- To obtain biographical information and knowledge from relevant sources of information, e.g. medical notes, computer records.
- To take a simple case history
- To contribute to the assessment process and provide feedback to the therapist.
- To be able to use basic screening assessments competently and to evaluate results with the therapist
- To implement therapy programmes/approaches, both on an individual basis and for groups, and provide feedback to therapist.
- To carry out a programme devised by the therapist using a range of delegated exercises and manual physical therapy techniques.
- To be able to develop a programme from agreed goals with the therapist, to monitor client progress and to recommend possible changes to the therapist.
- To undertake support work alongside the physiotherapist for highly dependent patients with complex needs.
- To be responsible for assessing and managing clinical risk in relation to your own caseload, seeking guidance and help from therapist as appropriate.
- Will not attempt any procedure without appropriate training and deemed competent to carry out specific instructions
- To contribute to the evaluation of therapeutic interventions, including discharge planning.
- To contribute objective comments on observed therapy intervention and use an outcome measurement for a specific goal.
- To contribute to devising and implementing the outcome measurements for a specific goal and to produce data for evaluation by the therapist.
- To be able to prioritise workload following set guidelines, and feed back appropriate work load to the qualified therapist.
- To plan day-to-day workload.
- To identify factors involved in prioritisation
- To support clients / carers / other professionals in dealing with and understanding the care aim and the impact on the persons wellbeing.
- To use listening skills and be aware of the issues and of how to respond to questions and anxieties, record and inform the therapist. This requires empathy, sensitivity and good interpersonal skills, especially when individual has barriers to understanding.
- To provide training for patients and carers, involving 1:1 training and problem solving discussions.
- To develop a rapport with clients, encouraging interest and participation, and to assist in the hand-over of a specific programme.
- To contribute to a training session devised by the therapist
- To participate within a multi-disciplinary team alongside the therapist.
- To attend meetings under guidance of the therapist and make previously agreed contributions.
- To participate independently in MDT discussion
- To participate in writing progress reports.
- To participate in the writing of standard progress reports.
- To write standard reports independently, which are subsequently passed to the therapist for checking and counter signature
- To participate in audit and clinical governance.
- To identify any clinical governance risk, to inform the therapist and gather information as directed by the therapist in line with an audit plan.
- To identify risk and risk patterns and to identify a clinical area for audit
- To be involved in service projects and developments.
- To contribute to and support project work.
- To implement a project plan in liaison with the lead therapist
- To maintain up-to-date client records and complete all client documentation to department standards.
- To put records and input into pro forma format, continuation sheets and / or medical records as appropriate
- To organise administrative tasks efficiently
- To keep clinical skills updated by attending study days and training
- To maintain personal / professional development.
- Take part in CPD
- Attend In-Service training and instruct on in-service training where appropriate.
- To participate in the organisations appraisal scheme and formulate a personal development plan.
- To support the therapy teams with the provision virtual appointments
- To assist patients and therapists in booking carrying out virtual appointments
- To take part in both telephone and video based rehabilitation sessions, with guidance from a physiotherapist
- To carry out specific tasks allocated to the post.
- To undertake administrative and reception duties in the outpatients department as required.
- To supervise exercise sessions for the musculoskeletal department.
- To assist in running the back class and advanced rehabilitation class, on a face to face or virtual basis as required
- To be responsible for cleaning and maintaining the gym equipment and managing the laundry in the department and gym.
- To maintain adequate stock levels of physiotherapy aids and appliances.
- To be responsible for reordering aids and appliances from NHS logistics via local admin team and accompanying documentation.
- To order physiotherapy aids e.g. acupuncture needles, corsets etc via local admin team
Organisational
- To fulfil any specific tasks as requested by the supervising physiotherapist, Team Leader physiotherapist or Clinical manager.
- To maintain complete confidentiality of all reports and any other information concerning patients that may be known or acquired in the course of work.
Person Specification
Qualifications
Essential
- GCSE or equivalent English and Maths (or equivalent)
- Proven broad based educational achievement
Skills
Essential
- Able to communicate effectively with colleagues, clinical staff, managers and patients and carers of all ages and social backgrounds
- Ability to motivate patients and self
- Ability to work within agreed competency framework
- Ability to work as part of a team
- Good written and spoken English
Desirable
- Ability to communicate effectively with patients through video and phone as well as face to face
- Ability to prioritise and organise own workload
- Flexible approach to work
- Proactive and interactive
- Good problem solving skills
Experience
Essential
- Experience of working in a team
- Experience of working with people
Desirable
- Previous experience of physiotherapy assistant or care assistant role
- Experience of working in NHS
Knowledge
Essential
- Awareness of the importance of confidentiality
- Awareness of risk assessments and health and safety
- Understand the needs of the patients versus the resource restraints of the NHS
- Understanding the role of therapists in the rehabilitation of patients
- Safeguarding awareness appropriate for role
Desirable
- Understand the role of the technical instructor in supporting the department
- Understanding of medical and physiotherapy terms
Other
Essential
- Able to move supplies when needed and to bend, reach and assist in the manual handling of patients
- Punctual in a work environment
- Able to work effectively with minimal supervision in a busy environment
- Ability to work independently
- Ability to learn quickly
- Ability to initiate new ideas and develop these
- Ability to input data into a computer
Person Specification
Qualifications
Essential
- GCSE or equivalent English and Maths (or equivalent)
- Proven broad based educational achievement
Skills
Essential
- Able to communicate effectively with colleagues, clinical staff, managers and patients and carers of all ages and social backgrounds
- Ability to motivate patients and self
- Ability to work within agreed competency framework
- Ability to work as part of a team
- Good written and spoken English
Desirable
- Ability to communicate effectively with patients through video and phone as well as face to face
- Ability to prioritise and organise own workload
- Flexible approach to work
- Proactive and interactive
- Good problem solving skills
Experience
Essential
- Experience of working in a team
- Experience of working with people
Desirable
- Previous experience of physiotherapy assistant or care assistant role
- Experience of working in NHS
Knowledge
Essential
- Awareness of the importance of confidentiality
- Awareness of risk assessments and health and safety
- Understand the needs of the patients versus the resource restraints of the NHS
- Understanding the role of therapists in the rehabilitation of patients
- Safeguarding awareness appropriate for role
Desirable
- Understand the role of the technical instructor in supporting the department
- Understanding of medical and physiotherapy terms
Other
Essential
- Able to move supplies when needed and to bend, reach and assist in the manual handling of patients
- Punctual in a work environment
- Able to work effectively with minimal supervision in a busy environment
- Ability to work independently
- Ability to learn quickly
- Ability to initiate new ideas and develop these
- Ability to input data into a computer
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
