Learning & Development Administrator - Surrey Downs H&C

Job summary

Surrey Downs Health & Care

We have an exciting opportunity for an Administrator to join our small Learning and Development Team. The team will work closely with our Human Resources Team which is a new development within the organisation. You will have the opportunity to meet the clinical teams, course tutors and students and assist from an administrative perspective in the development of our teams. This would be a great opportunity for an individual who has experience within Administration who has an interest in the sector of Learning and Development.

If you are hard working, flexible and a positive attitude we would love to hear from you.

The post holder will provide administrative support to the Learning & Development Team, in all aspects of training.

The role will report to the Lead for Education (Community).

Main duties of the job

• Assist with administrative functions of the Learning & Development Team
• Recording the internal non-medical courses delivered for the Health Care Assistants/Registered Nurses
• Liaise with the Communication Team to advertise the training dates on the Intranet.
• Liaise with the Education Team to input training dates into the online booking system to enable bookings.
• Liaise with teams to advertise the training dates
• Assist with training days to ensure effective facilitation of training sessions
• Supports the team in administrative and clerical work
• To set up an electronic delegate list of all training days to allow monitoring/maintaining the attendance list
• Send out an e-confirmation letter to all the delegates prior to each training day
• Monitor booking cancellation by re-allocating places that have been cancelled
• Prior to each training day, co-ordinate with the Lead to discuss the number of delegates and rescheduling dates if the attendance is below the minimum required number
• Escalate capacity issues ahead of time to facilitators and plan for additional sessions
• Support the Learning & Development Team in the smooth running of all the training preparing all training resources/relevant workbooks before each session
• Following up with non-attendees and update the system with this information to ensure accurate and up to date record keeping

About us

Surrey Downs Health and Care deliver care closer to people's own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations.

Surrey Downs Health and Care has a track record of providing person centered care that goes beyond organisational boundaries to do what is best for the individual. This partnership includes:

• The three GP federations GP Health Partners, Dorking Health Care and Surrey Medical Network representing practices that operate in the Surrey Downs area
• CSH Surrey
• Epsom and St Helier's University Hospitals NHS Trust
• Surrey Council County

Historically, there have been boundary lines between the organisations that provide care to people in their homes, in GP surgeries and in hospitals, but we have always been united in our mission to provide great care to the people who need us.

It's on those grounds that the Surrey Downs Health and Care was formed - we want local people to receive the care that they need in the right environment. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before.

In bringing this partnership together, we are working to the same set of values that will translate into better care for our residents.