Job summary
The catering assistant role is responsible for serving and greeting customers in a friendly and efficient manner, promoting coffee consumption by educating customers on various coffee types at coffee outlets at Epsom and St Helier University Hospitals NHS Trust,
This role is expected to provide an effective and efficient food and beverage service and excellent customer service and exceed expectations of all patients, staff and various stakeholders. Ensure that all policies and procedures are strictly adhered to in the day- to-day operation of food service to patients and to ensure that a high quality of food is delivered.
Main duties of the job
Retail Catering Assistants (Epsom)
The catering assistant is responsible for serving and greeting customers in a friendly and efficient manner, promoting coffee consumption by educatingcustomers on various coffee types at coffee outlets at Epsom and St Helier University Hospitals NHS Trust.
This role is expected to provide an effective and efficient food and beverage service and excellent customer service and exceed expectations ofall patients, staff and various stakeholders.
Contracts available:
1 - Permanent
*** This role is £11.05 per hour based on 37.5 hours per week ***
*** Please note this vacancy is Not Agenda for Change ***
Proposed Interview Date - 24th October 2022
About us
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
Job description
Job responsibilities
Role responsibilities:
- Assist in the preparation, production,
heating and reheating of food for patients, staff and visitors.
- To produce items using basic cooking
techniques e.g., porridge, breakfast items, soup, sandwich, salads.
- To pick, pack, decant food items in
required pack sizes.
- To work in all areas of the catering
department including freezers, fridges and cold rooms.
- To load and unload food, beverage
trolleys manoeuvring in a range of locations.
- Perform tasks wearing the correct
uniform and protective clothing at all times.
- Maintaining food hygiene standards and
records as required to comply with statutory obligations and HACCP.
- To clean all areas of the catering
department and equipment, and undertake in line with the Daily Weekly
Cleaning Schedules (DWCS) recording and signing off the required records
using paper or electronic equipment.
- Wash up all items associated with the
service using appropriate chemicals and equipment.
- To remove all types of waste in line
with the agreed policy.
- Receipt and storage of supplies in a
range of storage areas including working in freezers, fridges and cold
rooms.
Shift pattern
5 days out of 7, various shift pattern will include evening
and weekend working)
Job description
Job responsibilities
Role responsibilities:
- Assist in the preparation, production,
heating and reheating of food for patients, staff and visitors.
- To produce items using basic cooking
techniques e.g., porridge, breakfast items, soup, sandwich, salads.
- To pick, pack, decant food items in
required pack sizes.
- To work in all areas of the catering
department including freezers, fridges and cold rooms.
- To load and unload food, beverage
trolleys manoeuvring in a range of locations.
- Perform tasks wearing the correct
uniform and protective clothing at all times.
- Maintaining food hygiene standards and
records as required to comply with statutory obligations and HACCP.
- To clean all areas of the catering
department and equipment, and undertake in line with the Daily Weekly
Cleaning Schedules (DWCS) recording and signing off the required records
using paper or electronic equipment.
- Wash up all items associated with the
service using appropriate chemicals and equipment.
- To remove all types of waste in line
with the agreed policy.
- Receipt and storage of supplies in a
range of storage areas including working in freezers, fridges and cold
rooms.
Shift pattern
5 days out of 7, various shift pattern will include evening
and weekend working)
Person Specification
Qualifications
Essential
- Good level of spoken and written English
Desirable
- Level 2 Food Safety or working towards, must be available to undertake mandatory training at short notice to comply with Food Safety
Experience
Essential
- Branded High Street Coffee Shop experience
Desirable
- Catering and Hospitality experience
- Great customer service delivery
Knowledge and Skills
Essential
- Good level of literacy and numeracy
Desirable
- Knowledge of allergens and cultural needs
Person Specification
Qualifications
Essential
- Good level of spoken and written English
Desirable
- Level 2 Food Safety or working towards, must be available to undertake mandatory training at short notice to comply with Food Safety
Experience
Essential
- Branded High Street Coffee Shop experience
Desirable
- Catering and Hospitality experience
- Great customer service delivery
Knowledge and Skills
Essential
- Good level of literacy and numeracy
Desirable
- Knowledge of allergens and cultural needs
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
