Job summary
Early Evening Hotel Services Assistant (Housekeeper)
Working between 15:30 and 18:30, Saturdays and Sundays - 6 hours per week
Previous applicants need not apply.
The successful post holder will provide catering and cleaning services for our Service Users, Staff, and Visitors across our wards and departments.
You will be working as part of an established team that provides a full Hotel Services function across the hospital.
Main duties of the job
Catering - Handling, reheating, and serving cook-freeze meals. Preparing light snacks, including salads, sandwiches, and beverages. Carrying out washing up and associated cleaning within the ward kitchen and dining room.
Cleaning - Cleaning all areas of the hospital, including bedrooms with en-suite facilities, bathrooms, day rooms, lounges, corridors, offices, and other ward areas.
Other duties - Handling and disposing of waste, changing curtains, and undertaking basic laundering tasks.
Housekeepers support the Nursing Staff to provide an appropriate environment for patient care.
Duties will include general cleaning of all Ward/Departmental areas and the preparation and presentation and service of patients' meals and beverages.
Housekeepers will be expected to demonstrate a flexible attitude to their work to meet the needs of the ward and the patients.
Housekeepers are expected to work in a controlled and systematic way in an environment where there may be constant distractions and contact with service users displaying disturbed and challenging behaviour on a frequent basis.
Please see the attached Job Description for a full list of duties and responsibilities
About us
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Job description
Job responsibilities
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Cleaning in all areas to the agreed NHS specification (including, but not limited to, National Standards of Cleanliness, CQC outcomes, and PLACE), and in line with local schedules. Areas will include, but not be limited to, service user bedrooms, communal areas, sanitary areas, clinic rooms, kitchens, offices, and corridors. Replenishing stocks of disposable items (e.g., paper hand towels, soap). Working in accordance with all relevant Health and Safety procedures at all times (e.g., COSHH, Manual Handling).
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Completing cleaning records, signing off areas completed, and noting any areas that are inaccessible.
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Highlighting areas of concern to the Nurse in Charge or Hotel Services Supervisor, e.g., ongoing issues around access.
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Adhering to all aspects of Infection Control to ensure the potential for the spread of infection is minimised.
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Working in accordance with the National Colour Coding guidance.
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Carrying out termination cleans in line with Trust policy.
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Carrying out isolation cleaning in line with Trust policy.
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Completing and documenting a scheduled deepcleaning programme for the specified area.
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Collecting and storing waste from locations according to the Hospital Waste Disposal Policy.
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Completing other cleaning duties as required. This may include items such as wheelchairs, commodes, trolleys, furniture/fittings, internal glass, and wall washing.
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Reporting all sightings of pests to the Hotel Services Office.
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Changing soiled screen, cubicle, and window curtains as required, under the direction of the Hotel Services Supervisor.
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Receiving and storing clean laundry/linen. Removing full soiled linen bags to the collection point and replacing linen bags as required.
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Operating a range of cleaning equipment, including floorcleaning equipment and steam cleaners, ensuring their safe and effective use.
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Assessing the condition of equipment and reporting defects.
Please see the attached Job Description for a full list of duties and responsibilities
Job description
Job responsibilities
-
Cleaning in all areas to the agreed NHS specification (including, but not limited to, National Standards of Cleanliness, CQC outcomes, and PLACE), and in line with local schedules. Areas will include, but not be limited to, service user bedrooms, communal areas, sanitary areas, clinic rooms, kitchens, offices, and corridors. Replenishing stocks of disposable items (e.g., paper hand towels, soap). Working in accordance with all relevant Health and Safety procedures at all times (e.g., COSHH, Manual Handling).
-
Completing cleaning records, signing off areas completed, and noting any areas that are inaccessible.
-
Highlighting areas of concern to the Nurse in Charge or Hotel Services Supervisor, e.g., ongoing issues around access.
-
Adhering to all aspects of Infection Control to ensure the potential for the spread of infection is minimised.
-
Working in accordance with the National Colour Coding guidance.
-
Carrying out termination cleans in line with Trust policy.
-
Carrying out isolation cleaning in line with Trust policy.
-
Completing and documenting a scheduled deepcleaning programme for the specified area.
-
Collecting and storing waste from locations according to the Hospital Waste Disposal Policy.
-
Completing other cleaning duties as required. This may include items such as wheelchairs, commodes, trolleys, furniture/fittings, internal glass, and wall washing.
-
Reporting all sightings of pests to the Hotel Services Office.
-
Changing soiled screen, cubicle, and window curtains as required, under the direction of the Hotel Services Supervisor.
-
Receiving and storing clean laundry/linen. Removing full soiled linen bags to the collection point and replacing linen bags as required.
-
Operating a range of cleaning equipment, including floorcleaning equipment and steam cleaners, ensuring their safe and effective use.
-
Assessing the condition of equipment and reporting defects.
Please see the attached Job Description for a full list of duties and responsibilities
Person Specification
Essential
Essential
- Previous Housekeeping Experience
- Previous Catering Experience
- Food Hygiene Awareness
- COSHH Awareness
- Flexible approach/Teamwork
Desirable
Person Specification
Essential
Essential
- Previous Housekeeping Experience
- Previous Catering Experience
- Food Hygiene Awareness
- COSHH Awareness
- Flexible approach/Teamwork
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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