Job summary
We are seeking a highly motivated, inspirational leader, who is ready for a new challenge. This band 8a CAMHS Clinical Service Manager, full-time role is based in South Gloucestershire CAMHS locality team in Kingswood and Patchway Hubs. The role has become available as the current post holder has secured internal promotion.
The post is part of a comprehensive and specialist Child & Adolescent Mental Health Service within AWP with close links to the other community CAMHS team across Bristol, North Somerset and South Gloucestershire (BNSSG).
South Gloucestershire community CAMHS has radically transformed in recent years including a broad team skill mix, opportunities for staff development and innovative practice. The successful candidate will work alongside an experienced, established leadership team to lead a service that is committed to continuous improvement and provides therapeutic interventions to children, young people and families, which are accessible, flexible and responsive.
Candidates must have appropriate clinical qualification and professional registration. The right candidate will put young people at the heart of the service, will possess good problem-solving skills and have the ability to achieve results through collaboration with staff, young people, families and partner agencies.
If you are looking to join a progressive team with an open, compassionate management and leadership style we would like to hear from you.
Main duties of the job
To be responsible for the management of the delivery of community services within a defined local care pathway, which is geographically based. To manage and deliver community services within an integrated care pathway model, to an agreed set of aims and objectives which are defined, delivered and monitored through an integrated governance approach. To work in close collaboration with a range of partners services to ensure seamless delivery of care across the pathway of services.
About us
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust):a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
AWP is committed to support and create a positive research and evidence-based environment and culture, which can have a beneficial impact on everyone who works for the organisation and the care we provide to those who use our services.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Job description
Job responsibilities
To take management and leadership responsibility for the operational delivery ofservices within the designated service area.
To manage the capacity of the service using established tools and techniques including entry and exit criteria, and highlight underlying issues to the CAMHS Head of Operations and Clinical Lead.
To work closely with acute care colleagues to ensure seamless delivery of the pathway of services within the local area, addressing bottlenecks and working collaboratively to find solutions which improve patient flow and experience.
To represent the Trust professionally and positively at all times, with staff, localpartners, service users and carers.
To contribute to the Integrated Business Plan for the Area and Local Delivery Unit (LDU) as part of the LDU delivery strategy and the Trusts overarching Integrated Business Plan.
To deliver operational services in line with national, Trust and LDU strategic objectives and policies.
To liaise with service users, carers, staff and partners in both statutory and non-statutory fields, ensuring that there is shared understanding of service provision and commitments.
To ensure involvement of the team managers in service area planning, delivery,choice, and governance including the maintenance of links with key groups/networks.
To contribute towards the management of identified projects within the servicearea.
To contribute to the maintenance of the Trust estate from which LDU services aredelivered; engaging with hotel services management structures to ensure facilities management, building maintenance, transport, medical devices and waste management objectives at Area and Service area levels are achieved.
To join the CAMHS Management on-call rota and provide out of hours support to clinicians on management issues that require urgent escalation.
Please see Job Description for full details
Job description
Job responsibilities
To take management and leadership responsibility for the operational delivery ofservices within the designated service area.
To manage the capacity of the service using established tools and techniques including entry and exit criteria, and highlight underlying issues to the CAMHS Head of Operations and Clinical Lead.
To work closely with acute care colleagues to ensure seamless delivery of the pathway of services within the local area, addressing bottlenecks and working collaboratively to find solutions which improve patient flow and experience.
To represent the Trust professionally and positively at all times, with staff, localpartners, service users and carers.
To contribute to the Integrated Business Plan for the Area and Local Delivery Unit (LDU) as part of the LDU delivery strategy and the Trusts overarching Integrated Business Plan.
To deliver operational services in line with national, Trust and LDU strategic objectives and policies.
To liaise with service users, carers, staff and partners in both statutory and non-statutory fields, ensuring that there is shared understanding of service provision and commitments.
To ensure involvement of the team managers in service area planning, delivery,choice, and governance including the maintenance of links with key groups/networks.
To contribute towards the management of identified projects within the servicearea.
To contribute to the maintenance of the Trust estate from which LDU services aredelivered; engaging with hotel services management structures to ensure facilities management, building maintenance, transport, medical devices and waste management objectives at Area and Service area levels are achieved.
To join the CAMHS Management on-call rota and provide out of hours support to clinicians on management issues that require urgent escalation.
Please see Job Description for full details
Person Specification
Education and Qualifications
Essential
- Relevant professional registration, education to degree level or ability to demonstrate equivalent level of knowledge
- Evidence of continued professional development
- Experience of managing CAMHS Services
Desirable
- Formal management qualification at post-graduate diploma level
- Experience gained in a similar role in both health and social care
Experience and Knowledge
Essential
- Demonstrates a clear understanding of the operational and strategic issues involved in managing services, budgets and people.
- Significant experience of managing health and/or social care staff and services
- Experience of effective budget systems, control and management
- Highly developed people management skills
- Experience of managing complex caseload/workload demands
- Experience of risk assessment and management appropriate to children and young people
- Experience of successfully managing change
Skills and Abilities
Essential
- Excellent communication skills including influencing, negotiation and empathic skills
- Ability to manage teams and individuals in a complex and changing environment
- Sufficient resilience to cope with difficult interpersonal situations, competing demands and tight timescales
- Demonstrates core values
Person Specification
Education and Qualifications
Essential
- Relevant professional registration, education to degree level or ability to demonstrate equivalent level of knowledge
- Evidence of continued professional development
- Experience of managing CAMHS Services
Desirable
- Formal management qualification at post-graduate diploma level
- Experience gained in a similar role in both health and social care
Experience and Knowledge
Essential
- Demonstrates a clear understanding of the operational and strategic issues involved in managing services, budgets and people.
- Significant experience of managing health and/or social care staff and services
- Experience of effective budget systems, control and management
- Highly developed people management skills
- Experience of managing complex caseload/workload demands
- Experience of risk assessment and management appropriate to children and young people
- Experience of successfully managing change
Skills and Abilities
Essential
- Excellent communication skills including influencing, negotiation and empathic skills
- Ability to manage teams and individuals in a complex and changing environment
- Sufficient resilience to cope with difficult interpersonal situations, competing demands and tight timescales
- Demonstrates core values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).