Job summary
Are you looking to develop a career in mental health?We are seeking compassionate, resilient, and enthusiastic Healthcare Support Workers to join our 4-bedded Place of Safety at the Bluebell Unit.
Bluebell Unit provides a safe environment for adults and children brought in by the police under Sections 135 or 136 of the Mental Health Act. This is a 24-hour, fast-paced, and dynamic service that caters to the specific needs of individuals experiencing a mental health crisis, presenting with a wide variety of challenges and personalities.
This is an exciting opportunity to build a rewarding career where you can make a real difference in the lives of our service users.
Working in this environment can be challenging yet highly rewarding. As a team, we strive to support our service users in overcoming complex needs and promoting recovery.
You will learn how to care for individuals in mental health crisis by promoting choice and independence in the least restrictive way possible.
This role operates on a 24/7 shift basis, and staff will qualify for unsocial hours enhancements in addition to basic pay.
Successful applicants will also be required to complete a Prevention and Management of Violence and Aggression (PMVA) course. This training equips staff with the skills to de-escalate distress and maintain a safe, therapeutic environment for all.
Main duties of the job
This is an opportunity to develop a rewarding career where you can make a real difference in improving the lives of our service users.
Working in this environment can be both challenging and highly rewarding. As a team, we strive to support our service users in overcoming a variety of complex needs.
You will gain valuable experience in caring for individuals in mental health crisis by promoting choice and independence in the least restrictive way possible.
About us
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust):A diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We deliver services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across Wiltshire, and parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees provide better care.
AWP is committed to supporting and creating a positive, research-informed and evidence-based environment and culture, which benefits everyone who works for the organisation and enhances the care we provide.
At AWP, we actively encourage applicants from all backgrounds. We are particularly keen to receive applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities, and members of the LGBTQ+ community. We value the unique blend of experiences, perspectives, and knowledge that diversity brings--because diversity makes us stronger.
Job description
Job responsibilities
- Deliver high-quality care and recovery interventions for service users within designated clinical areas, in collaboration with and under the indirect supervision of registered care staff.
- Support individuals with fluids and nutrition, physical wellbeing, and personal care.
- Assist service users with financial or accommodation issues.
- Escort or accompany service users for planned periods of leave on hospital grounds and in the community, facilitating social inclusion.
- Encourage service users to share their experiences in one-to-one or group discussions.
- Help maintain a clean, well-organised, safe, and therapeutic environment that meets the needs of service users, carers, and colleagues, and support registered care staff in performing standardised environmental assessments.
- Deliver psychosocially informed one-to-one and group interventions aimed at positively impacting service users cognitive and emotional wellbeing.
- Work as part of a multi-disciplinary team and assume lead or link roles on core practice initiatives and priorities (e.g., Essence of Care, Safe Wards, and carer engagement) under supervision.
- Integrate areas of personal interest with clinical practice to enhance the diversity of the teams provision of care.
- Practise planned care and directly participate in developing recovery-focused interventions that address service users and carers needs and preferences.
- Proactively review, record, and assess the ongoing impact of interventions.
- Participate in care planning, CPA, and risk assessment processes in collaboration with service users, carers, and other members of the care team, and contribute to all aspects of clinical record keeping.
- Maintain a basic working understanding of the Mental Health Act (1983), Mental Capacity Act (2005), and other relevant legislation as required by mandatory and statutory training (MaST).
- Adhere to AWPs Code of Conduct for unregistered practitioners, promoting and embedding it through peer support and supervision of junior, temporary, and newly appointed Healthcare Support Workers.
- Observe and record interactions with service users and carers both verbally and in writing via clinical records and staff handovers.
- Deliver a wide range of fundamental care interventions using evidence-based clinical tools to monitor and improve physical health and personal wellbeing, modelling a high standard of dignity, respect, and candour.
- Engage in reflective practice to maintain and promote ongoing clinical development.
- Promote and enhance a positive learning culture by proactively supporting the induction, orientation, and development of junior, temporary, and newly appointed Healthcare Support Workers, embedding core care values into practice.
Job description
Job responsibilities
- Deliver high-quality care and recovery interventions for service users within designated clinical areas, in collaboration with and under the indirect supervision of registered care staff.
- Support individuals with fluids and nutrition, physical wellbeing, and personal care.
- Assist service users with financial or accommodation issues.
- Escort or accompany service users for planned periods of leave on hospital grounds and in the community, facilitating social inclusion.
- Encourage service users to share their experiences in one-to-one or group discussions.
- Help maintain a clean, well-organised, safe, and therapeutic environment that meets the needs of service users, carers, and colleagues, and support registered care staff in performing standardised environmental assessments.
- Deliver psychosocially informed one-to-one and group interventions aimed at positively impacting service users cognitive and emotional wellbeing.
- Work as part of a multi-disciplinary team and assume lead or link roles on core practice initiatives and priorities (e.g., Essence of Care, Safe Wards, and carer engagement) under supervision.
- Integrate areas of personal interest with clinical practice to enhance the diversity of the teams provision of care.
- Practise planned care and directly participate in developing recovery-focused interventions that address service users and carers needs and preferences.
- Proactively review, record, and assess the ongoing impact of interventions.
- Participate in care planning, CPA, and risk assessment processes in collaboration with service users, carers, and other members of the care team, and contribute to all aspects of clinical record keeping.
- Maintain a basic working understanding of the Mental Health Act (1983), Mental Capacity Act (2005), and other relevant legislation as required by mandatory and statutory training (MaST).
- Adhere to AWPs Code of Conduct for unregistered practitioners, promoting and embedding it through peer support and supervision of junior, temporary, and newly appointed Healthcare Support Workers.
- Observe and record interactions with service users and carers both verbally and in writing via clinical records and staff handovers.
- Deliver a wide range of fundamental care interventions using evidence-based clinical tools to monitor and improve physical health and personal wellbeing, modelling a high standard of dignity, respect, and candour.
- Engage in reflective practice to maintain and promote ongoing clinical development.
- Promote and enhance a positive learning culture by proactively supporting the induction, orientation, and development of junior, temporary, and newly appointed Healthcare Support Workers, embedding core care values into practice.
Person Specification
Experience & skill
Essential
- An understanding of how mental health issues can affect the lives of individuals, their families and their community, and experience of using a range of evidence-based approaches to reduce the impact of such issues. Experience of working in a busy team, and an ability to use initiative at times of pressure.
Desirable
- Experience within Mental Health
Skills
Essential
- Ability to work with a degree of autonomy, whilst also taking direction from senior colleagues.
- Ability to communicate in written and verbal English to a high standard, and basic numeracy skills.
Other Requirements
Essential
- Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.
Education and Qualification
Essential
- Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (e.g. Level 3 Diploma in Mental Health or Health and Social Care)
Desirable
- Training in counselling or psychosocial interventions
Person Specification
Experience & skill
Essential
- An understanding of how mental health issues can affect the lives of individuals, their families and their community, and experience of using a range of evidence-based approaches to reduce the impact of such issues. Experience of working in a busy team, and an ability to use initiative at times of pressure.
Desirable
- Experience within Mental Health
Skills
Essential
- Ability to work with a degree of autonomy, whilst also taking direction from senior colleagues.
- Ability to communicate in written and verbal English to a high standard, and basic numeracy skills.
Other Requirements
Essential
- Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.
Education and Qualification
Essential
- Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (e.g. Level 3 Diploma in Mental Health or Health and Social Care)
Desirable
- Training in counselling or psychosocial interventions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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