Avon & Wiltshire Mental Health Partnership NHS Trust

Band 4 Recovery Coordinator - Swindon

The closing date is 20 January 2026

Job summary

We are looking to recruit a Band 4 Support Worker to join the Swindon Early Intervention (EI) in Psychosis Team.

We are an innovative team who are always looking for new ways of working with our Service Users and Carers. We are a really supportive team where clinicians often thrive.

The evidence base for EI teams is huge and it is so rewarding to see so many positive outcomes on a regular basis. You will have the opportunity to work alongside many other clinicians including family workers, CBT therapists, consultant Psychiatrist and psychologists. The team are very psychologically minded and we regularly meet for team formulations. You will receive training in specialist EI assessments and outcome measures and be supported where possible to pursue other areas of interest you may have within this field. You will have the opportunity to attend Network days with other EI teams, both within the trust and the whole of the South West of England. You will be involved in National audits and shared learning and team developments from these audits.

You will work as part of an MDT where there is a real whole team approach to Service User care. You are encouraged to bring any personal interests you have to the team and where appropriate bring this passion to enhance Service User care. You will be supported by the team to deliver a high quality of care.

Main duties of the job

As a Band 4 worker you will be expected to facilitate groups as well as undertaking 1:1 pieces of work. A car is essential and you will be expected to collect service users to get them to and from groups/appointments where necessary, therefore you will need to be covered for business use.

The role would involve the supporting the Key workers and being co-worker for a number of Service Users. You will work with all Service Users and Carers under the team. You will be involved in assessments and delivering a range of interventions to both individuals and their families and to groups.

There is an emphasis on physical health wellness, so good knowledge on physical health observations is advantageous or a keen interest to become skilled in this area in order to facilitate our physical health clinics. This may include phlebotomy training, ECG and full observation training to provide advice and guidance to our service users.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust):a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

AWP is committed to support and create a positive research and evidence-based environment and culture, which can have a beneficial impact on everyone who works for the organisation and the care we provide to those who use our services.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details

Date posted

06 January 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

342-SWN003-0126

Job locations

Chatsworth House

Bath Road , Old Town

Swindon

SN1 4BP


Job description

Job responsibilities

1. Promote and value the rights, responsibilities and diversity of people.

2. Promote and maintain effective communication with people in order to build and sustain positive working relationships with individuals, families, friends and carers, team members and other agencies. This may include accessing translation and interpreting services.

3. Contribute to the planning, implementation and review of care, support and treatment, including implementing specific parts of an individual support plan on behalf of different care professionals.

4. Promote continuity of care by maintaining regular contact with service users during episodes of inpatient treatment, liaising closely with the ward/hospital and helping to facilitate early discharge.

5. Maintain accurate, confidential records of patient activity, writing reports and letters.

6. Enable people to understand and manage their mental health needs in line with their support plan and relapse prevention strategies. This may include enabling people to manage their own domestic and personal resources, enabling people to access learning / training, or work opportunities and helping people with their housing needs

7. Support individuals in developing and maintaining their identity and personal relationships, including sometimes difficult or potentially difficult relationships.

8. Enabling people to explore a range of behavioural responses and to develop coping strategies in liaison with appropriate specialist teams.

9. Enable people with Mental Health needs to undertake their own health care, in accordance with their support plan.

10. Contribute to the protection of individuals from abuse and harm in line with local policies and procedures.

11. Develop own knowledge and practice, making use of supervision and available learning opportunities.

12. Promote, monitor and maintain health, safety and security in the workplace.

Policies and Procedures

Trust employees are expected to follow Trust policies, procedures and guidance as well as professional standards and guidelines. Copies of Trust policies can be accessed via the staff intranet (Ourspace) or from your manager.

In particular, attention is drawn to the Trusts arrangements in relation to safeguarding children and vulnerable adults as well as infection prevention and control.

All employees are expected to be familiar with the Trusts approach to risk management, take a risk management approach to their own work and take responsibility for the management of the risks they own.

Job description

Job responsibilities

1. Promote and value the rights, responsibilities and diversity of people.

2. Promote and maintain effective communication with people in order to build and sustain positive working relationships with individuals, families, friends and carers, team members and other agencies. This may include accessing translation and interpreting services.

3. Contribute to the planning, implementation and review of care, support and treatment, including implementing specific parts of an individual support plan on behalf of different care professionals.

4. Promote continuity of care by maintaining regular contact with service users during episodes of inpatient treatment, liaising closely with the ward/hospital and helping to facilitate early discharge.

5. Maintain accurate, confidential records of patient activity, writing reports and letters.

6. Enable people to understand and manage their mental health needs in line with their support plan and relapse prevention strategies. This may include enabling people to manage their own domestic and personal resources, enabling people to access learning / training, or work opportunities and helping people with their housing needs

7. Support individuals in developing and maintaining their identity and personal relationships, including sometimes difficult or potentially difficult relationships.

8. Enabling people to explore a range of behavioural responses and to develop coping strategies in liaison with appropriate specialist teams.

9. Enable people with Mental Health needs to undertake their own health care, in accordance with their support plan.

10. Contribute to the protection of individuals from abuse and harm in line with local policies and procedures.

11. Develop own knowledge and practice, making use of supervision and available learning opportunities.

12. Promote, monitor and maintain health, safety and security in the workplace.

Policies and Procedures

Trust employees are expected to follow Trust policies, procedures and guidance as well as professional standards and guidelines. Copies of Trust policies can be accessed via the staff intranet (Ourspace) or from your manager.

In particular, attention is drawn to the Trusts arrangements in relation to safeguarding children and vulnerable adults as well as infection prevention and control.

All employees are expected to be familiar with the Trusts approach to risk management, take a risk management approach to their own work and take responsibility for the management of the risks they own.

Person Specification

Essential

Essential

  • Mental Health Experience and Knowledge
  • Motivation and flexibility

Desirable

  • Knowledge of evidence based psychological interventions
  • Understanding of psychosis and EI model

Essential Criteria

Essential

  • Experience with working in the mental health setting or transferrable field and able to clearly evidence a desire to support vulnerable service users
  • Access to a vehicle and valid driving licence
  • Ability to work in a challenging environment
  • working autonomously and proactively

Desirable

  • Psychological experience and working with principles of formulation
  • Person centred and trauma informed approach
  • Understanding of a team approach
  • Experience of managing and running groups

Education and Qualification

Desirable

  • Possession of an appropriate qualification and can demonstrate its relevance to this role.

Other Requirements

Essential

  • Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.
Person Specification

Essential

Essential

  • Mental Health Experience and Knowledge
  • Motivation and flexibility

Desirable

  • Knowledge of evidence based psychological interventions
  • Understanding of psychosis and EI model

Essential Criteria

Essential

  • Experience with working in the mental health setting or transferrable field and able to clearly evidence a desire to support vulnerable service users
  • Access to a vehicle and valid driving licence
  • Ability to work in a challenging environment
  • working autonomously and proactively

Desirable

  • Psychological experience and working with principles of formulation
  • Person centred and trauma informed approach
  • Understanding of a team approach
  • Experience of managing and running groups

Education and Qualification

Desirable

  • Possession of an appropriate qualification and can demonstrate its relevance to this role.

Other Requirements

Essential

  • Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Chatsworth House

Bath Road , Old Town

Swindon

SN1 4BP


Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)


Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Chatsworth House

Bath Road , Old Town

Swindon

SN1 4BP


Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Manager

Helen Hall

helen.hall5@nhs.net

01793715000

Details

Date posted

06 January 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

342-SWN003-0126

Job locations

Chatsworth House

Bath Road , Old Town

Swindon

SN1 4BP


Supporting documents

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