Avon & Wiltshire Mental Health Partnership NHS Trust

Band 3 Healthcare Support Worker - Cedar Ward, Hillview Lodge

The closing date is 22 September 2025

Job summary

Cedar Ward is looking for highly motivated member of staff to join our experienced and friendly team at Hillview Lodge, Bath.

Cedar Ward is a 12 bedded dementia assessment ward, providing comprehensive support for patients and their carers during a challenging phase of their illness. Cedar is a newly developed, purpose designed unit providing a high quality working environment. We pride ourselves on our person centred approach, multi disciplinary approach and strong team ethic.

Main duties of the job

Working closely with our multi disciplinary teams, supporting service users, you will receive on the job and formal structured training. If you have some experience of caring work already that would be great - but if not, we will support you to develop the skills and experience needed.

This role is on a ward that operates on a 24/7 shift basis. Staff will qualify for unsocial enhancements in addition to their basic pay.

You will have excellent communication skills, and be happy to participate in the internal 24 hours, 7 day a week rota to meet the needs of people who use our services.

We expect you to be able to demonstrate how you have worked effectively in a multi-disciplinary team setting. You will need to demonstrate your commitment to personal development.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Date posted

08 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year (pro rata)

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

342-BNS063-0925

Job locations

Hillview Lodge

Royal United Hospital

Bath

BA1 3NG

Job description

Job responsibilities

To assist with the care and treatment of service users withindesignated clinical areas, as directed.

Assist in the maintenance of a safe therapeutic environment beneficial to the needs of the service users, relatives carers and others.

Contribute to the team approach to person centred patient care, providing accurate and relevant feedback to registered staff and named nurses: participate in team discussions and meetings regarding care of service users.

Participate in the application of care plans, ensuring interventions andobservations are communicated effectively to registered nurse and act as an associate nurse.

Play a part in assessment and management of risk.

Job description

Job responsibilities

To assist with the care and treatment of service users withindesignated clinical areas, as directed.

Assist in the maintenance of a safe therapeutic environment beneficial to the needs of the service users, relatives carers and others.

Participate in the application of care plans, ensuring interventions andobservations are communicated effectively to registered nurse and act as an associate nurse.

Play a part in assessment and management of risk.

Person Specification

Education & Qualification

Essential

If not held, willingness to complete NHS Care Certificate
If not held, willingness to complete NVQ Level 3 in Mental Health etc
If not held, willingness to complete Functional skills level 2 Maths & English

Experience & Knowledge

Essential

Experience of working as a healthcare support worker in a clinical team.
An understanding of how mental health issues can affect the lives of individuals, their families and their community.
Knowledge of, and experience of working with, a range of mental health issues

Skills & Abilities

Essential

Ability to communicate clearly in both written and verbal form about routine matters
Ability to use computer systems efficiently and effectively to record data clearly and accurately.
Ability to conduct oneself in a professional and tactful manner, and to champion core care values such as dignity, compassion and safety.
Possession of attitudes and behaviours that promote recovery, diversity and equality, and ability to retain these under pressure.

Person Specification

Education & Qualification

Essential

If not held, willingness to complete NHS Care Certificate
If not held, willingness to complete NVQ Level 3 in Mental Health etc
If not held, willingness to complete Functional skills level 2 Maths & English

Experience & Knowledge

Essential

Experience of working as a healthcare support worker in a clinical team.
An understanding of how mental health issues can affect the lives of individuals, their families and their community.
Knowledge of, and experience of working with, a range of mental health issues

Skills & Abilities

Essential

Ability to communicate clearly in both written and verbal form about routine matters
Ability to use computer systems efficiently and effectively to record data clearly and accurately.
Ability to conduct oneself in a professional and tactful manner, and to champion core care values such as dignity, compassion and safety.
Possession of attitudes and behaviours that promote recovery, diversity and equality, and ability to retain these under pressure.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Hillview Lodge

Royal United Hospital

Bath

BA1 3NG

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Hillview Lodge

Royal United Hospital

Bath

BA1 3NG

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)