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Avon & Wiltshire Mental Health Partnership NHS Trust

Band 2 Hotel Services Assistant (Housekeeper) - Bristol

The closing date is 10 September 2025

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Job summary

Hotel Services Assistant (Housekeeper)

Working between 08.00 and 14.00 Monday to Friday - 30 hours per week

Previous Applicants Need Not Apply

The successful candidate will be providing cover across all areas of the Hospital, which will change daily, so a flexible approach to working is essential .

You will be working as part of an established Team who provide a full Hotel Services function across the Hospital.

Main duties of the job

Catering - The handling, reheating, and service of cook-freeze meals. Making light snacks including salads, sandwiches and beverages. Washing up and associated cleaning within the ward kitchen and dining room.

Cleaning - Cleaning all areas of the Hospital, including bedrooms with en-suite facilities, bathrooms, day rooms, lounges, corridors, offices and other areas of the Ward.

Other duties - Handling and disposal of waste, curtain changing and laundering.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details

Date posted

27 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

342-EFM055-0825

Job locations

Callington Road Hospital

Marmalade Lane, Brislington

Bristol

BS4 5BJ


Job description

Job responsibilities

Housekeepers support the Nursing Staff to provide an appropriate environment for patient care. Duties will include general cleaning of all Ward/Departmental areas and the preparation and presentation and service of patients' meals and beverages.Housekeepers will be expected to demonstrate a flexible attitude to their work to meet the needs of the ward and the patients. Housekeepers are expected to work in a controlled and systematic way in an environment where theremay be constant distractions and contact with service users displaying disturbed and challenging behaviour on a frequent basis.

Job description

Job responsibilities

Housekeepers support the Nursing Staff to provide an appropriate environment for patient care. Duties will include general cleaning of all Ward/Departmental areas and the preparation and presentation and service of patients' meals and beverages.Housekeepers will be expected to demonstrate a flexible attitude to their work to meet the needs of the ward and the patients. Housekeepers are expected to work in a controlled and systematic way in an environment where theremay be constant distractions and contact with service users displaying disturbed and challenging behaviour on a frequent basis.

Person Specification

Essential

Essential

  • Previous Housekeeping Experience
  • Previous Catering Experience
  • Food Hygiene Awareness
  • COSHH Awareness
  • Flexible approach/Teamwork

Desirable

  • Literate
  • Numerate
Person Specification

Essential

Essential

  • Previous Housekeeping Experience
  • Previous Catering Experience
  • Food Hygiene Awareness
  • COSHH Awareness
  • Flexible approach/Teamwork

Desirable

  • Literate
  • Numerate

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Callington Road Hospital

Marmalade Lane, Brislington

Bristol

BS4 5BJ


Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Callington Road Hospital

Marmalade Lane, Brislington

Bristol

BS4 5BJ


Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Hotel Services Assistant

Mark Dillerstone

mark.dillerstone@nhs.net

01179195729

Details

Date posted

27 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

342-EFM055-0825

Job locations

Callington Road Hospital

Marmalade Lane, Brislington

Bristol

BS4 5BJ


Supporting documents

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