Job summary
We are seeking a dynamic and highly motivated individual who is ready for a new challenge and who is passionate about children's mental health. You will need to be an experienced clinical and operational leader who can hold a credible, visible role within the CAMHS services across Bristol, South Gloucestershire and North Somerset. You will need to be approachable, empathetic, passionate about high quality care and able to lead with compassion.
You must uphold high standards of care delivery and clinical practice and high professional standards and be able to work with all disciplines in the locality as well as be confident working closely with our partners in child health, social care and the voluntary sector. This role is pivotal to delivering safe and effective services that make a difference. You will also work closely with our participation leads to ensure we keep the voices of young people, parents and carers at the heart of what we do.
You will be responsible for supporting and developing the strategic and operation delivery of a range of CAMHS services
The BNSSG CAMHS services are embedding the iThrive model of care and are well supported by our commissioners to continue the CAMHS transformation across all services.
When you join us you join an organisation that celebrates diversity, where your wellbeing is prioritised and where you will be supported on your career path to fulfil your potential.
Main duties of the job
1. To provide operational leadership for the locality, and line management for a range of clinical service managers.
2. To take a lead role in the development of the Local Delivery Unit (LDU), CAMH services and developing the CAMHS Transformation plan.
3. To contribute to developing Business Plans to ensure delivery of key targets in relation to service performance, integrated governance, workforce planning, partnership development and financial sustainability.4. To work in close partnership with Service Users, Carers, Clinical Staff, Trust Performance Management and Finance Staff, Corporate Services, Human Resources, Community Care, Independent and Not for Profit Organisations in the delivery of operational services.
About us
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust):a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
AWP is committed to support and create a positive research and evidence-based environment and culture, which can have a beneficial impact on everyone who works for the organisation and the care we provide to those who use our services.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Job description
Job responsibilities
- Service Management - To take management and leadership responsibility for the operational delivery of services across the operational area in line with trust ad Divisional priorities.
- People management - To manage staff within a framework of compassionate leadership.To implement and monitor effective processes for the line management of staff including: agreeing and maintaining appropriate team establishments, caseload management, controlling use of overtime, bank and agency and ensuring processes are undertaken for recruitment, induction, objective setting, appraisal, supervisions, rostering, vacancy management, absence management, investigations and grievances.
- Financial Management - To manage the allocated budget for the service area within Trust standing financial instructions, delivering key financial planning actions at key stages of the Trust's annual business planning cycle and delivering financial sustainability through achievement of financial balance.
- Performance Management - To manage the performance of the service in line with defined measures contained within the CAMHS and wider service scoreboard and associated processes. This includes information management and timely and accurate data entry at team level.To manage a range of KPIs including access to CAMHS targets.
- Risk and Clinical Governance - To contribute to the area integrated governance structure and objectives and to establish clear and effective mechanisms to ensure ownership of governance at all levels throughout the service area.
- Service research, Innovation, Training and Improvement - To contribute to the development of a service strategy for defined services at a local level in line with the 10 year NHS plan and Trust and ICS objectives.
- Clinical - Be responsible for ensuring and implementing a range of therapeutic interventions for individuals, carers, families and groups. These will include long and short term interventions as appropriate to need.
Job description
Job responsibilities
- Service Management - To take management and leadership responsibility for the operational delivery of services across the operational area in line with trust ad Divisional priorities.
- People management - To manage staff within a framework of compassionate leadership.To implement and monitor effective processes for the line management of staff including: agreeing and maintaining appropriate team establishments, caseload management, controlling use of overtime, bank and agency and ensuring processes are undertaken for recruitment, induction, objective setting, appraisal, supervisions, rostering, vacancy management, absence management, investigations and grievances.
- Financial Management - To manage the allocated budget for the service area within Trust standing financial instructions, delivering key financial planning actions at key stages of the Trust's annual business planning cycle and delivering financial sustainability through achievement of financial balance.
- Performance Management - To manage the performance of the service in line with defined measures contained within the CAMHS and wider service scoreboard and associated processes. This includes information management and timely and accurate data entry at team level.To manage a range of KPIs including access to CAMHS targets.
- Risk and Clinical Governance - To contribute to the area integrated governance structure and objectives and to establish clear and effective mechanisms to ensure ownership of governance at all levels throughout the service area.
- Service research, Innovation, Training and Improvement - To contribute to the development of a service strategy for defined services at a local level in line with the 10 year NHS plan and Trust and ICS objectives.
- Clinical - Be responsible for ensuring and implementing a range of therapeutic interventions for individuals, carers, families and groups. These will include long and short term interventions as appropriate to need.
Person Specification
Education and Qualification
Essential
- Relevant professional registration, education to degree level or ability to demonstrate equivalent level of knowledge
- Evidence of continued professional development
Desirable
- Formal management qualification at post-graduate diploma level
Experience and Knowledge
Essential
- Extensive operational management experience in large, complex organisations, some of which should be in a health care or health service environment, including design, development, implementation and management of change in a multiple stakeholder environment and experience of passing on ideas successfully to others
- Experience of leading service design in line with best practice, service development translated from national policy and re-design initiatives
- Highly developed specialist knowledge and experience of developing services across the patient pathway
- Experience of working in complex clinical environments
- Proven experience of effectively managing projects/initiatives, delivering substantial service change
Desirable
- Experience of managing CAMH Services
- Ability to look for opportunities to grow the service, contribute to business expansion
Skills and abilities
Essential
- Ability to build and maintain effective working relationships with a variety of organisations and individuals
- Ability to manage teams and individuals in a complex and changing environment
- Excellent communication skills including influencing, negotiation and empathic skills
- Strong people management skills and ability to deliver personably
- Treats service users with respect and dignity at all times
- Conducts self in a professional, courteous manner at all times and able to maintain professionalism in an often emotionally challenging environment
Person Specification
Education and Qualification
Essential
- Relevant professional registration, education to degree level or ability to demonstrate equivalent level of knowledge
- Evidence of continued professional development
Desirable
- Formal management qualification at post-graduate diploma level
Experience and Knowledge
Essential
- Extensive operational management experience in large, complex organisations, some of which should be in a health care or health service environment, including design, development, implementation and management of change in a multiple stakeholder environment and experience of passing on ideas successfully to others
- Experience of leading service design in line with best practice, service development translated from national policy and re-design initiatives
- Highly developed specialist knowledge and experience of developing services across the patient pathway
- Experience of working in complex clinical environments
- Proven experience of effectively managing projects/initiatives, delivering substantial service change
Desirable
- Experience of managing CAMH Services
- Ability to look for opportunities to grow the service, contribute to business expansion
Skills and abilities
Essential
- Ability to build and maintain effective working relationships with a variety of organisations and individuals
- Ability to manage teams and individuals in a complex and changing environment
- Excellent communication skills including influencing, negotiation and empathic skills
- Strong people management skills and ability to deliver personably
- Treats service users with respect and dignity at all times
- Conducts self in a professional, courteous manner at all times and able to maintain professionalism in an often emotionally challenging environment
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
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