Avon & Wiltshire Mental Health Partnership NHS Trust

Band 2 Bank General Hotel Services Assistant - Southmead, Bristol

The closing date is 07 July 2025

Job summary

Housekeepers support the Nursing Staff to provide an appropriate environment for patient care. Duties will include general cleaning of all Ward/Departmental areas and the preparation and presentation and service of Patients meals and beverages.

Housekeepers will be expected to demonstrate a flexible attitude to their work to meet the needs of the Ward and the Patients.

Come and join our freindly and hardworking team of housekeepers and catering assistants working in our Mental Health inpatient facilities at Southmead Hospital, part time hours available.

Our hours for morning workers are from 07:30 to 13:30

Our hours for evening workers are from 16:00 to 19:00

All shifts are 5 days over 7 days working.

Main duties of the job

GHSA (General Hotel Services Assistants) are expected to help out with all cleaning and catering related activities at ward level, where there may be constant distractions and contact with service users displaying disturbed and challenging behaviour on a frequent basis.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details

Date posted

23 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata

Contract

Bank

Working pattern

Flexible working

Reference number

342-BAGHSA-0625

Job locations

AWP Southmead Mental Health Hospital Site

Southmead Road

Bristol

BS10 5NB


Job description

Job responsibilities

Helping out with the cleaning and catering at ward level and in community units within staff and patient areas.

Job description

Job responsibilities

Helping out with the cleaning and catering at ward level and in community units within staff and patient areas.

Person Specification

Knowledge, skills and experience

Essential

  • Able to demonstrate good written and verbal communication skills
  • Basic numeracy skills
  • Able to follow a written schedule of work
  • Level 2 food Hygiene certificate & COSHH Awareness
  • Basic computer literacy

Desirable

  • Previous experience of Housekeeping duties
  • Previous experience of us of cleaning equipment
  • Previous experience of catering duties
  • NVQ1 in cleaning and support services
Person Specification

Knowledge, skills and experience

Essential

  • Able to demonstrate good written and verbal communication skills
  • Basic numeracy skills
  • Able to follow a written schedule of work
  • Level 2 food Hygiene certificate & COSHH Awareness
  • Basic computer literacy

Desirable

  • Previous experience of Housekeeping duties
  • Previous experience of us of cleaning equipment
  • Previous experience of catering duties
  • NVQ1 in cleaning and support services

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

AWP Southmead Mental Health Hospital Site

Southmead Road

Bristol

BS10 5NB


Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)


Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

AWP Southmead Mental Health Hospital Site

Southmead Road

Bristol

BS10 5NB


Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Facilities Operational Manager

Charmaine Phillips

Charmaine.phillips@nhs.net

07592592781

Details

Date posted

23 June 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year pro rata

Contract

Bank

Working pattern

Flexible working

Reference number

342-BAGHSA-0625

Job locations

AWP Southmead Mental Health Hospital Site

Southmead Road

Bristol

BS10 5NB


Supporting documents

Privacy notice

Avon & Wiltshire Mental Health Partnership NHS Trust's privacy notice (opens in a new tab)