Avon & Wiltshire Mental Health Partnership NHS Trust

Band 4 Mental Health Support Worker - Midsomer Norton

The closing date is 30 June 2025

Job summary

An exciting opportunity has arisen to join the newly transformed Older Adult Community Mental Health Team in BaNES. The individuals who are served by the team are experiencing mental ill health which is having a significant impact upon their well being, and ability to live independently, or are living with dementia, and presenting with high levels of associated behavioural and psychological symptoms. As a support worker in the team, you will be highly motivated and able to work independently, and be responsible for planning, providing and reviewing strength based interventions aimed at supporting individuals well being and independence.

Main duties of the job

To work alongside a multidisciplinary team, under the indirect supervision of registered clinicians.

Key activities will include:

Forming compassionate, recovery-focused, therapeutic relationships with service users and their carers, supporting them to manage their mental health needs in a community setting.
Engaging in the full range of ongoing needs assessment processes required by the team, including mental state, dynamic clinical risk, spiritual and cultural needs, and emotional, psychological and physical wellbeing.
Planning and undertaking defined strengths based interventions and treatments to enable the individual to meet and develop their ongoing daily living skills, to increase confidence and independence in line with agreed person-centered personal well being plans.
Empowering service users to self-manage aspects of their ongoing treatment, such as medication, diet and lifestyle, physical health and general wellbeing.
Supporting individuals and their carers to manage transitions in care, and in accommodation.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust):a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

AWP is committed to support and create a positive research and evidence-based environment and culture, which can have a beneficial impact on everyone who works for the organisation and the care we provide to those who use our services.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Date posted

16 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year pro rata (pay award pending)

Contract

Permanent

Working pattern

Part-time

Reference number

342-BNS044-0625

Job locations

The Hollies

High Street

Midsomer Norton

BA3 2DT

Job description

Job responsibilities

Forming compassionate, recovery-focused, therapeutic relationships with service users and their carers, supporting them to manage their mental health needs in a community setting. Individuals that we work with may be reluctant to engage with services as a result of their past experiences

Engaging in the full range of ongoing needs assessment processes required by the team, including mental state, dynamic clinical risk, spiritual and cultural needs, and emotional, psychological and physical wellbeing.

Planning and undertaking defined strengths based interventions and treatments to enable the individual to meet and develop their ongoing daily living skills, to increase confidence and independence in line with agreed person-centered personal well being plans.

Empowering service users to self-manage aspects of their ongoing treatment, such as medication, diet and lifestyle, physical health and general wellbeing.

Promote and champion the rights, values, responsibilities and diversity of people, and act in an open and compassionate way within clear professional boundaries.

Promote and maintain effective communication with people in order to build and sustain positive working relationships with individuals, families and carers, team members and other agencies. This may include accessing translation and interpreting services.

Contribute to the planning, implementation and review of care packages, including implementing specific parts of an individual care plan.

Working intensively with individuals who may be distressed and in crisis, which understanding the importance of maintaining personal boundaries whilst developing inspiring relationships.

Working autonomously within relevant practice boundaries, under indirect, but not direct, supervision of registered clinicians.

Managing your own caseload, with competing needs, changing on a daily basis, effectively prioritising your work.

Conduct comprehensive assessments of mental health needs and clinical risks.

Maintain accurate, confidential records of patient activity, contributing to a range of written documents as appropriate, including reports, referrals and letters.

Enable people to understand and manage their mental health needs in line with their care plan and relapse prevention strategies. This may include enabling people to manage their own domestic and personal resources, housing needs, and enabling people to access learning / training, or work opportunities.

Supporting individuals during transitions in care provision and accommodation.

Support individuals in developing and maintaining their identity and personal relationships, including potentially difficult relationships.

Support people with mental health needs to engage with their own health care, in accordance with their care plan.

Act to protect individuals from abuse and harm in line with local and National policies and procedures (e.g. Safeguarding, Risk Management, Suicide Prevention).

Work proactively with carers and families, identifying carers needs and signposting to appropriate services or agencies.

Proactively develop your knowledge and practice, making use of both clinical and management supervision and available learning opportunities.

Promote, monitor and maintain health, safety and security in the workplace.