Band 3 Healthcare Support Worker - Hillview Lodge

Avon & Wiltshire Mental Health Partnership NHS Trust

The closing date is 18 May 2025

Job summary

On Sycamore Ward, we are looking for highly Health Care Assistant to join the our experienced friendly team.

Sycamore Ward is within the building of Hillview Lodge, in the grounds of The Royal United Hospital. Sycamore is currently piloting a 15 bedded all female ward. However, this will return to a mixed gender ward in the very near future.

We are very proud of our service user/carer involvement in the development of our services.

If you are positive, pro-active and can make important decisions under pressure, if you are a strong team player who is able to take responsibility and work with a service-user centred mind-set, then you might be a perfect addition to the Sycamore team

Main duties of the job

To work as part of a care team to deliver evidence-based interventions to service users with mental health problems.

To develop and practice, working alongside registered clinicians, a set of therapeutic care skills, making a significant contribution to service users' psychological, emotional and social wellbeing.

To ensure service users and their relatives receive care that prioritises safety, effectiveness, partnership and hope.

To promote and champion core care values by supporting junior, temporary and newly-appointed Healthcare Support Workers.

We have a very active weekly community meeting that service users, carers, volunteers and a range of staff attend. This is a great time to get together to share good news and to raise areas that we would all like to work together on to make the ward a safe and welcoming place.

The ward has a clear mission statement created by the MDT. Staff are very active with the safe wards project and reducing restrictive practice. We are currently running a QI project on sexual safety. The ward team has a positive reporting culture, and welcomes training opportunities such as trauma informed care. Staff also have a very active social support network.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Date posted

02 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year

Contract

Permanent

Working pattern

Full-time

Reference number

342-BNS028-0525

Job locations

Hillview Lodge - Sycamore Ward

Combe Park

Bath

BA1 3NG


Job description

Job responsibilities

  1. To contribute to the full range of activities required to deliver ongoing comprehensive mental health assessment for service users with severe and enduring mental health needs living in the community and in a range of settings. This may include:
  2. The use of standardised assessment tools such as Cluster Allocation Support Tool (CAST), KGV
  3. To contribute to planning, delivering and reviewing treatment programmes using appropriate frameworks in line with evidencebased practice, including strategies to manage risk for service users with complex needs and carers, bringing in other resources as required.
  4. To act as care coordinator for identified service users, also providing defined interventions to individuals on other workers caseloads.
  5. To contribute to the planning, delivery and evaluation of defined, therapeutic interventions as identified, in line with personal recovery plans, including to service users who maybe on other caseloads. This might include:
  6. Individual or group therapeutic intervention
  7. Psychological treatments such as CBT, DBT approaches , family interventions

See job description for full main responsibilities

Job description

Job responsibilities

  1. To contribute to the full range of activities required to deliver ongoing comprehensive mental health assessment for service users with severe and enduring mental health needs living in the community and in a range of settings. This may include:
  2. The use of standardised assessment tools such as Cluster Allocation Support Tool (CAST), KGV
  3. To contribute to planning, delivering and reviewing treatment programmes using appropriate frameworks in line with evidencebased practice, including strategies to manage risk for service users with complex needs and carers, bringing in other resources as required.
  4. To act as care coordinator for identified service users, also providing defined interventions to individuals on other workers caseloads.
  5. To contribute to the planning, delivery and evaluation of defined, therapeutic interventions as identified, in line with personal recovery plans, including to service users who maybe on other caseloads. This might include:
  6. Individual or group therapeutic intervention
  7. Psychological treatments such as CBT, DBT approaches , family interventions

See job description for full main responsibilities

Person Specification

Qualifications

Essential

  • The Care Certificate (Cavendish Certificate of Fundamental Care) or equivalent. Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (e.g. Level 3 Diploma in Mental Health or Health and Social Care) Possession of, or the ability and willingness to work towards, Level 2 Functional Skills (e.g. GCSE Mathematics and English Language Grade C/4 or above)
  • Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (e.g. Level 3 Diploma in Mental Health or Health and Social Care)
  • Possession of, or the ability and willingness to work towards, Level 2 Functional Skills (e.g. GCSE Mathematics and English Language Grade C/4 or above)

Desirable

  • Training in counselling or psychosocial interventions

Knowledge and Experience

Essential

  • Experience of working as a healthcare support worker in a clinical team.
  • Knowledge of, and experience of working with, a range of mental health issues
  • Knowledge of care planning and its uses in a mental health setting.
  • An understanding of how mental health issues can affect the lives of individuals, their families and their community, and experience of using a range of evidence-based approaches to reduce the impact of such issues.
  • Experience of working in a busy team, and an ability to use initiative at times of pressure.

Skills and Abilities

Essential

  • Ability to communicate in written and verbal English to a high standard, and basic numeracy skills.
  • Demonstrable ability to use computer systems efficiently and effectively to record data clearly, accurately and quickly
  • Ability to work with a degree of autonomy, whilst also taking direction from senior colleagues.
  • Ability to conduct oneself in a professional and tactful manner, and to champion core care values such as dignity, compassion and safety

Other Requirements

Essential

  • Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.
Person Specification

Qualifications

Essential

  • The Care Certificate (Cavendish Certificate of Fundamental Care) or equivalent. Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (e.g. Level 3 Diploma in Mental Health or Health and Social Care) Possession of, or the ability and willingness to work towards, Level 2 Functional Skills (e.g. GCSE Mathematics and English Language Grade C/4 or above)
  • Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (e.g. Level 3 Diploma in Mental Health or Health and Social Care)
  • Possession of, or the ability and willingness to work towards, Level 2 Functional Skills (e.g. GCSE Mathematics and English Language Grade C/4 or above)

Desirable

  • Training in counselling or psychosocial interventions

Knowledge and Experience

Essential

  • Experience of working as a healthcare support worker in a clinical team.
  • Knowledge of, and experience of working with, a range of mental health issues
  • Knowledge of care planning and its uses in a mental health setting.
  • An understanding of how mental health issues can affect the lives of individuals, their families and their community, and experience of using a range of evidence-based approaches to reduce the impact of such issues.
  • Experience of working in a busy team, and an ability to use initiative at times of pressure.

Skills and Abilities

Essential

  • Ability to communicate in written and verbal English to a high standard, and basic numeracy skills.
  • Demonstrable ability to use computer systems efficiently and effectively to record data clearly, accurately and quickly
  • Ability to work with a degree of autonomy, whilst also taking direction from senior colleagues.
  • Ability to conduct oneself in a professional and tactful manner, and to champion core care values such as dignity, compassion and safety

Other Requirements

Essential

  • Empathy for individuals who have experienced mental health problems and ability to cope with behaviour which may be challenging at times.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Hillview Lodge - Sycamore Ward

Combe Park

Bath

BA1 3NG


Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)


Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Hillview Lodge - Sycamore Ward

Combe Park

Bath

BA1 3NG


Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)


For questions about the job, contact:

Ward Manager

Victoria Price

victoriprice@nhs.net

01225362736

Date posted

02 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year

Contract

Permanent

Working pattern

Full-time

Reference number

342-BNS028-0525

Job locations

Hillview Lodge - Sycamore Ward

Combe Park

Bath

BA1 3NG


Supporting documents

Privacy notice

Avon & Wiltshire Mental Health Partnership NHS Trust's privacy notice (opens in a new tab)