Job summary
An exciting opportunity has arisen for an experienced IT Change Manager with Business Analysis skills to join AWP's Information Technology Department.
As part of the Microsoft 365 Project, we are seeking an enthusiastic and passionate individual to provide support to our Trust moving onto a new Microsoft licence model, to both understand the impacts of this to aid decision-making and support the move itself.
You will take a leading role planning and designing our Microsoft 365 offer. Working with cross-functional teams, you will be an advocate for our staff and their needs, championing them at every stage of the project.
As an IT Change Manager your approach shall be flexible and innovative. You will have excellent interpersonal, communication and organisational skills. The candidate should be able to present information to a range of stakeholders in a variety of formats depending on the situation.
It is possible this role may extend beyond July 2025, if funding is confirmed.
Provisional interview dates are 16th August and 19th August 2024
Main duties of the job
You will be responsible for the discovery of our As Is model relating to IT Accounts and Microsoft licence allocation. You would need to be able to present options available to ensure that staff had an appropriate Microsoft licence under the new model. You would then lead on the To Be licence model for AWP and produce a gap analysis to allow us to navigate the change.
A good knowledge of Microsoft applications and how they could be used to support healthcare staff is beneficial.
You will need to understand the end-to-end implementation of information technology changes, to analyse, document and propose solutions for varied and potentially complex business areas, using a variety of business analysis skills and techniques.
This role will best suit an organised individual with a "can do" attitude and excellent problem solving skills with good attention to detail. It is essential that the candidate has good negotiating skills, is a great listener and is skilled at building positive relationships and dealing with any challenges that could arise.
About us
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust)a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
Job description
Job responsibilities
Please refer to the full Job Description and Person Specification attached for full details on the specifications for this role.
Please note that we generally appoint at the first pay point of the scale indicated in the advert, unless you are transferring from another NHS organisation when other arrangements apply.
Job description
Job responsibilities
Please refer to the full Job Description and Person Specification attached for full details on the specifications for this role.
Please note that we generally appoint at the first pay point of the scale indicated in the advert, unless you are transferring from another NHS organisation when other arrangements apply.
Person Specification
Education and Qualification
Essential
- Educated to Degree level or equivalent experience
Desirable
- Business Analysis professional certification, for example - BCS International Diploma in Business Analysis
Experience and Knowledge
Essential
- Demonstrable experience of gathering information using a variety of methods, including interviews; reviewing existing documentation; work flow observation;
- Experience of influencing stakeholders at all levels of the organisation;
- Demonstrable experience of presenting changes back into the operational environment and to engage and train managers and users in the new process
- Significant experience communicating with people, through the production of newsletters, by phone, e-mail, face to face and presenting to a group
- Demonstrable experience of producing documentation for new and existing organisational processes;
Desirable
- Experience of delivery of Microsoft 365 (including NHS Microsoft Shared Tenant)
- Knowledge of Office 365 applications and their applicability in a healthcare setting
- Experience of the joiner and leaver processes in a large organisation and impacts on licencing
- Experience of the NHS Environment
Skills and Abilities
Essential
- Process re-engineering skills
- Interpersonal and people handling skills, including general stakeholder management skills
- The ability to communicate well with staff at all levels, both orally and in writing
- Planning, negotiating and influencing skills to achieve agreed outcomes
Person Specification
Education and Qualification
Essential
- Educated to Degree level or equivalent experience
Desirable
- Business Analysis professional certification, for example - BCS International Diploma in Business Analysis
Experience and Knowledge
Essential
- Demonstrable experience of gathering information using a variety of methods, including interviews; reviewing existing documentation; work flow observation;
- Experience of influencing stakeholders at all levels of the organisation;
- Demonstrable experience of presenting changes back into the operational environment and to engage and train managers and users in the new process
- Significant experience communicating with people, through the production of newsletters, by phone, e-mail, face to face and presenting to a group
- Demonstrable experience of producing documentation for new and existing organisational processes;
Desirable
- Experience of delivery of Microsoft 365 (including NHS Microsoft Shared Tenant)
- Knowledge of Office 365 applications and their applicability in a healthcare setting
- Experience of the joiner and leaver processes in a large organisation and impacts on licencing
- Experience of the NHS Environment
Skills and Abilities
Essential
- Process re-engineering skills
- Interpersonal and people handling skills, including general stakeholder management skills
- The ability to communicate well with staff at all levels, both orally and in writing
- Planning, negotiating and influencing skills to achieve agreed outcomes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
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