Avon & Wiltshire Mental Health Partnership NHS Trust

Band 3 Clinical Services Administrator - Devizes

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Job summary

Are you an experienced, highly motivated administrator looking for a new challenge? Are you approachable, friendly and compassionate with enthusiasm for developing new skills? If this describes you then this could be the job opportunity for you.This varied and interesting role is providing administrative support to the Team Manager and Clinical Staff of the Electroconvulsive Therapy Team at Green Lane Hospital in Devizes.You will demonstrate good initiative and judgement, as you will have to work independently but also as part of the wider administrative team. Good communication and organisational skills are vital.

Hours of work are 15hrs per week, covering Monday and Thursday from 8.00am to 4.00pm or 9.00am to 5.00pm.

Please note - this role is not eligible for a sponsorship.

Main duties of the job

Recording of accurate and up to date ECT treatment figures for use in management reports, reviews and audits. Additionally these will aid the ECT Manager to guide service needs.

Responsible for the procurement of office and medical supplies via Business World and NHS Supply Chain. Liaising with colleagues to monitor inventory levels. Maintaining accurate records of procurement transactions.

Distribution and collation of post ECT treatment follow up questionnaires to patient and carers.

Maintaining adequate number of ECT care pathways for referrals and other related documents; generating and posting appointment and discharge letters; general filing and the design and reformatting of clinical documents as required.

Attend meetings relevant to post and cover for team member absence.

Collation and recording of data in relation to physical health in the seriously mentally unwell (SMI) population. Circulating relevant information to internal and external medical professionals. Working within the boundaries and confidentiality and GDPR.

Provide general support and assistance to the ECT manager and team with ad hoc projects.

Supporting the ECT Manager in answering Freedom of Information Requests.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Date posted

30 July 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

342-WTS183-0724

Job locations

Green Lane Hospital

Marshall Road

Devizes

SN10 5DS

Job description

Job responsibilities

The role will also involve general duties to include:

Handling of general incoming calls, taking of accurate messages and ensuring they are received by the appropriate person as soon as possible.
Liaise courteously with patients, relatives, members of the public and staff whilst always maintaining confidentiality.
Liaise with other internal and external services as appropriate.

To provide secretarial and administrative support to include:

Copy typing of letters and reports as required.
Maintain an accurate and comprehensible filing system (paper and electronic).
Maintain up to date and accurate databases of information.
Co-ordinate statistical data and general information as required.

Job description

Job responsibilities

The role will also involve general duties to include:

Handling of general incoming calls, taking of accurate messages and ensuring they are received by the appropriate person as soon as possible.
Liaise courteously with patients, relatives, members of the public and staff whilst always maintaining confidentiality.
Liaise with other internal and external services as appropriate.

To provide secretarial and administrative support to include:

Copy typing of letters and reports as required.
Maintain an accurate and comprehensible filing system (paper and electronic).
Maintain up to date and accurate databases of information.
Co-ordinate statistical data and general information as required.

Person Specification

Essential

NVQ Level 3 in Business & Administration or equivalent level of knowledge and experience.
RSA 3/ NVQ 3 or equivalent level of knowledge and experience.
Proficient IT Skills including Microsoft Word and Excel
Excellent Communication skills, both verbal and written.

Desirable

Experience and knowledge of working as an administrator in a health care setting.
Advanced typing skills.
Advanced Excel knowledge and experience of working with spreadsheets.
Ability to work without direct supervision
Knowledge and experience of routine and non routine administrative procedure acquired through qualification or experience
Experience of working as part of a team.

Person Specification

Essential

NVQ Level 3 in Business & Administration or equivalent level of knowledge and experience.
RSA 3/ NVQ 3 or equivalent level of knowledge and experience.
Proficient IT Skills including Microsoft Word and Excel
Excellent Communication skills, both verbal and written.

Desirable

Experience and knowledge of working as an administrator in a health care setting.
Advanced typing skills.
Advanced Excel knowledge and experience of working with spreadsheets.
Ability to work without direct supervision
Knowledge and experience of routine and non routine administrative procedure acquired through qualification or experience
Experience of working as part of a team.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Green Lane Hospital

Marshall Road

Devizes

SN10 5DS

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Green Lane Hospital

Marshall Road

Devizes

SN10 5DS

Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)