Avon & Wiltshire Mental Health Partnership NHS Trust

Recovery Care Coordinator - Swindon recovery team

Information:

This job is now closed

Job summary

This role is focussed on supporting people with severe and enduring mental healthneeds, and their carers (friends/relatives/carers) and their supporters in the community,enabling and assisting them to meet daily health, social care and well being needs, in linewith personal recovery goals, and facilitating engagement with mainstream services.

Main duties of the job

To undertake the role of care/recovery coordinator for an allocated caseload of service users organising and participating in the ongoing assessment, planning, delivering and review of care to meet identified physical and mental health social care and well being needs

Planning and undertaking defined interventions and treatments to enable the individual to meet and develop their ongoing daily living skills, to increase confidence and independence in line with agreed personal recovery plans.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust): a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.

We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.

Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Details

Date posted

24 October 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

342-SWN150-1023

Job locations

Chatsworth House

Bath road

Swindon

SN14BP


Job description

Job responsibilities

To undertake the role of care/recovery coordinator for an allocated caseload of service users organising and participating in the ongoing assessment, planning, delivering and review of care to meet identified physical and mental health social care and well being needs. This will include:Explaining the role of care coordinatorOrganising and participating in defined assessment methods/activitiesArranging CPA meetings in line with trust policyDeveloping and reviewing appropriate care plans identifying and organisingother resources as appropriate.Completing relevant paper

Planning and undertaking defined interventions and treatments to enable the individual to meet and develop their ongoing daily living skills, to increase confidence and independence in line with agreed personal recovery plans. This might include;Using the recover Start as a framework for planning care.Preparing for and delivering defined self-help groups.Therapeutic activities to improve and individuals coping skills e.g. anger,anxiety, stress management, assertiveness or relaxationTherapeutic activities to improve an individuals physical health such asexercise programmes, diet or nutritional planning.

Planning and undertaking activities to enable the individual to meet and develop their daily living skills, to increase confidence and independence in line with agreed personal recovery plans. This might include helping individuals to:access information on appropriate and safe housingmove into new accommodation or respite care.complete forms or letter e.g. housing benefitsContact employment advisors or education facilities

Effectively build hope inspiring relationships which acknowledge the personal journey of each person, and focus on strengths and aspirations to allow the creation of meaningful personal recovery plans.

Communicate effectively with a wide range of people in order to build and sustain effective, and positive relationships with individuals, and carers, team members and other agencies. This may include accessing translation and interpreting services.

Promote continuity of care by maintaining regular contact with service users, during episodes of inpatient treatment, working closely with other teams to facilitate early discharge.

To work collaboratively with service users and their carers to understand and manage their mental health needs in line with their personal recovery plan and relapse prevention strategies.

To undertake specific activities and interventions in the support of carers including engagement and involvement, assessment and provision of support or services.

Organise and participate in the development of risk assessments and crisismanagement plans, rapid access plans, within the appropriate framework,ensuring that when trigger points are reached these are reported appropriately to a registered practitioner, and that immediate or direct action is taken in line with these, or in the event of a crisis.

Respond to the needs of individual with sensitivity with regard to their age, culture, race, gender, ethnicity, social class or disability, modifying behaviour to optimise the helping relationship.

Promote the rights of individual by recognising differences and acting inaccordance with the relevant legislation, recognising and reporting discriminatory behaviour, and taking appropriate action.

Work collaboratively and sensitively with individuals, with a range of mental health needs to develop skills to manage their own health, in accordance with their personal recovery plan, by actively promoting and using approaches which are affirming, build on strengths, identify past positive experience and success, and use small steps to move towards the persons goal.

Promoting independence and increasing confidence by providing appropriate self-help materials, information about available resources/services, facilitating identified group work and educational workshops.

Contribute to the protection of individuals from abuse and harm in line with local safeguarding policies and procedures, by recognising and reporting any signs that may indicate an individual is at risk of neglecting or harming themselves, or at risk from others, and by participating in processes with other agencies to keep the individual safe.

Job description

Job responsibilities

To undertake the role of care/recovery coordinator for an allocated caseload of service users organising and participating in the ongoing assessment, planning, delivering and review of care to meet identified physical and mental health social care and well being needs. This will include:Explaining the role of care coordinatorOrganising and participating in defined assessment methods/activitiesArranging CPA meetings in line with trust policyDeveloping and reviewing appropriate care plans identifying and organisingother resources as appropriate.Completing relevant paper

Planning and undertaking defined interventions and treatments to enable the individual to meet and develop their ongoing daily living skills, to increase confidence and independence in line with agreed personal recovery plans. This might include;Using the recover Start as a framework for planning care.Preparing for and delivering defined self-help groups.Therapeutic activities to improve and individuals coping skills e.g. anger,anxiety, stress management, assertiveness or relaxationTherapeutic activities to improve an individuals physical health such asexercise programmes, diet or nutritional planning.

Planning and undertaking activities to enable the individual to meet and develop their daily living skills, to increase confidence and independence in line with agreed personal recovery plans. This might include helping individuals to:access information on appropriate and safe housingmove into new accommodation or respite care.complete forms or letter e.g. housing benefitsContact employment advisors or education facilities

Effectively build hope inspiring relationships which acknowledge the personal journey of each person, and focus on strengths and aspirations to allow the creation of meaningful personal recovery plans.

Communicate effectively with a wide range of people in order to build and sustain effective, and positive relationships with individuals, and carers, team members and other agencies. This may include accessing translation and interpreting services.

Promote continuity of care by maintaining regular contact with service users, during episodes of inpatient treatment, working closely with other teams to facilitate early discharge.

To work collaboratively with service users and their carers to understand and manage their mental health needs in line with their personal recovery plan and relapse prevention strategies.

To undertake specific activities and interventions in the support of carers including engagement and involvement, assessment and provision of support or services.

Organise and participate in the development of risk assessments and crisismanagement plans, rapid access plans, within the appropriate framework,ensuring that when trigger points are reached these are reported appropriately to a registered practitioner, and that immediate or direct action is taken in line with these, or in the event of a crisis.

Respond to the needs of individual with sensitivity with regard to their age, culture, race, gender, ethnicity, social class or disability, modifying behaviour to optimise the helping relationship.

Promote the rights of individual by recognising differences and acting inaccordance with the relevant legislation, recognising and reporting discriminatory behaviour, and taking appropriate action.

Work collaboratively and sensitively with individuals, with a range of mental health needs to develop skills to manage their own health, in accordance with their personal recovery plan, by actively promoting and using approaches which are affirming, build on strengths, identify past positive experience and success, and use small steps to move towards the persons goal.

Promoting independence and increasing confidence by providing appropriate self-help materials, information about available resources/services, facilitating identified group work and educational workshops.

Contribute to the protection of individuals from abuse and harm in line with local safeguarding policies and procedures, by recognising and reporting any signs that may indicate an individual is at risk of neglecting or harming themselves, or at risk from others, and by participating in processes with other agencies to keep the individual safe.

Person Specification

application and interview

Essential

  • NVQ Level 3 completed in a mental health setting or City & Guilds Certificate in Community Mental Health, or able to demonstrate an equivalent and relevant level of knowledge and experience, and have a willingness to successfully compete the City and Guilds course.
  • Relevant experience of working in any health, social care, or any related voluntary organisation setting.
  • Able to demonstrate some awareness of theories underpinning health and social care
  • Able to articulate a clear knowledge of policy and legislative frameworks within which mental health services are delivered including a persons rights under the MHA , CPA Mental Capacity Act.
  • Demonstrates a good understanding of recovery principles and the role of secondary mental health services in the delivery of care
  • Well developed IT skills including competent use of Microsoft Office, and the use of electronic record keeping systems
  • Car Driver - Able to travel freely and flexibly across the local area in order to work effectively with service users
  • Willingness to take part in activities which support team working.

Desirable

  • Awareness of the Care Programme Approach and Cluster Allocation Support Tool and their application.
  • Trained in an allied field such as counselling, mediation or advocacy.
Person Specification

application and interview

Essential

  • NVQ Level 3 completed in a mental health setting or City & Guilds Certificate in Community Mental Health, or able to demonstrate an equivalent and relevant level of knowledge and experience, and have a willingness to successfully compete the City and Guilds course.
  • Relevant experience of working in any health, social care, or any related voluntary organisation setting.
  • Able to demonstrate some awareness of theories underpinning health and social care
  • Able to articulate a clear knowledge of policy and legislative frameworks within which mental health services are delivered including a persons rights under the MHA , CPA Mental Capacity Act.
  • Demonstrates a good understanding of recovery principles and the role of secondary mental health services in the delivery of care
  • Well developed IT skills including competent use of Microsoft Office, and the use of electronic record keeping systems
  • Car Driver - Able to travel freely and flexibly across the local area in order to work effectively with service users
  • Willingness to take part in activities which support team working.

Desirable

  • Awareness of the Care Programme Approach and Cluster Allocation Support Tool and their application.
  • Trained in an allied field such as counselling, mediation or advocacy.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Chatsworth House

Bath road

Swindon

SN14BP


Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)


Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Chatsworth House

Bath road

Swindon

SN14BP


Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Interim Team Manager

Emma Diprose

ediprose@nhs.net

01793715000

Details

Date posted

24 October 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

342-SWN150-1023

Job locations

Chatsworth House

Bath road

Swindon

SN14BP


Supporting documents

Privacy notice

Avon & Wiltshire Mental Health Partnership NHS Trust's privacy notice (opens in a new tab)