Job summary
Are you a dedicated, registered Pharmacy Technician looking to expand your knowledge and experience?
There is an exciting opportunity for an experienced, proactive and enthusiastic pharmacy technician to join the AWP pharmacy service as a Supervising Pharmacy Technician in our Callington Road pharmacy.
The main purpose of the role is to organise and facilitate the dispensing of medicines within AWP in collaboration with the Dispensary manager at Calne and the Lead Pharmacy Technician - Operations.
We are seeking a individual who is enthusiastic about improving the lives of those living with mental health issues. Previous experience in Mental Health or secondary care is not required, as you will be provided with competency based training and support to help you expand on your knowledge and experience.
Working hours are 9am until 5pm Monday to Friday, with an occasional commitment to the Saturday and bank holiday rotas. Working hours for weekends and bank holidays are 10am-1pm.
The AWP pharmacy service supplies medicines and provides clinical support to wards and teams across our core catchment area. We have two dispensaries: the main department in Calne (Wiltshire) and a smaller dispensary at Callington Road Hospital (Bristol). As well as managing the medicines supply chain in the trust, we support the safe and effective use of medicines throughout the organisation through our clinical work, enquiry answering, medicines governance activity and many other roles.
Main duties of the job
The main purpose of this role is supervising, organising and monitoring the performance of pharmacy technicians, assistant technical officers and pharmacists working in the dispensary to maintain an efficient and safe dispensing service. Ensuring work is undertaken in line with policies and procedures, and undertaking routine dispensary work as required. Working collaboratively with the Calne Dispensary Manager canvassing staff opinions, assessing different models of working and implementing change as appropriate.This particular post will be based within the dispensary at Callington Road. There may be a need to provide cover to other areas and this will be discussed in advance whenever possible.
About us
We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care.
We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset.
Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.
At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.
Job description
Job responsibilities
Dispensary1. Encouraging & maintaining a high standard of work by all members of the team working in the dispensary at all times2. To assist in the provision of a safe and effective dispensary service in line with the law and current policies and procedures3. To manage the dispensary workload by monitoring worklists system to ensure that prescriptions are completed in the allocated time frame4. Prepare rotas and direct staff with the necessary knowledge and skills to undertake the tasks in order to efficiently manage the dispensary workload. Revaluate rotas regularly depending on workload5. To direct staff to undertake the necessary tasks in order to manage the dispensary workload6. Assisting in quality assurance procedures ensuring that near miss errors are logged appropriately, that actual errors are reported and logged on Ulyssess7. Organising and supervising daily stock checks, weekly benzodiazepine checks and monthly controlled drug checks8. Organise and undertake the dispensing and checking of compliance aids in line with departmental procedures9. Support and undertake the training of staff as appropriate10. To act as Accredited Checking Technician and carry out all tasks required to maintain checking technician status11. Dispensing prescriptions in accordance with the doctors instructions, ensuring that unusual dosages or unusual prescriptions are referred to a pharmacist for confirmation or revision before being dispensed or supplied. Ensuring that local and national procedures are followed.12. Using the pharmacy IT system to produce labels accurately conveying the prescribers instructions13. Ordering special request drugs and obtaining paperwork to authorise14. Dispensing clinical trials and completing associated paperwork in line with protocols and policies15. Contacting prescribers or nursing staff when problems are encountered on prescriptions, after referral to the appropriate pharmacist16. Dispensing special items e.g. cytotoxics and injections for oral use after appropriate training and following current procedures and health and safety guidelines17. Undertaking where necessary the dispensing of Controlled Drugs and regular register checks according to departmental policies and relevant laws.18. To receive enquires regarding information about medication, ensuring that adequate detail is obtained and the urgency is established. To interpret these enquires and answer them when appropriate, or pass them onto the pharmacist when appropriate.19. Co-ordinate the arrangements for transport or if required, the booking of taxis20. Ensuring that staff follow the department COSHH and Health and Safety guidelines21. Maintain safe systems of work at all times, being responsible for the quality and accuracy of all dispensing work undertaken22. Ensure that the department is kept clean and tidy, tasks undertaken as required in the relevant procedures
General Duties1. Offering support and advice to staff in their day to day duties2. Taking phone calls from staff if they are unable to come into work, liaising with the Lead Pharmacy Technician - Operations if further support is required to manage an issue3. Undertaking certain managerial duties such as initial return to work assessments, supervision and undertaking appraisals4. Liaising with the Calne Dispensary Manager, canvassing staff opinions in assessing different models of working and implementing change as appropriate5. Undertaking routine duties required to ensure the smooth running of the pharmacy computer system within the dispensary and stores, including assisting staff with the day-to-day problems associated with this system6. Maintaining adequate stocks of equipment and other requisites in the section7. Fostering and maintaining good relationships with pharmacy and other AWP staff members8. Promoting positive and effective communication within the Pharmacy Department9. Participating in the weekend, bank holiday and evening service in line with rosters10. Keeping up-to-date with professional practice and undertaking CPDOther dutiesThe post holder may be required to perform duties other than those given in the job description for the post. The particular duties and responsibilities attached to post may vary from time to time without changing the general character of the duties or the level of responsibilities entailed. Such variations are a common occurrence and would not of themselves justify the re-evaluation of a post. In cases, however, where a permanent and substantial change in the duties and responsibilities of a post occurs, consistent with a higher level of responsibility, then the post would be eligible for re-evaluation.
Job description
Job responsibilities
Dispensary1. Encouraging & maintaining a high standard of work by all members of the team working in the dispensary at all times2. To assist in the provision of a safe and effective dispensary service in line with the law and current policies and procedures3. To manage the dispensary workload by monitoring worklists system to ensure that prescriptions are completed in the allocated time frame4. Prepare rotas and direct staff with the necessary knowledge and skills to undertake the tasks in order to efficiently manage the dispensary workload. Revaluate rotas regularly depending on workload5. To direct staff to undertake the necessary tasks in order to manage the dispensary workload6. Assisting in quality assurance procedures ensuring that near miss errors are logged appropriately, that actual errors are reported and logged on Ulyssess7. Organising and supervising daily stock checks, weekly benzodiazepine checks and monthly controlled drug checks8. Organise and undertake the dispensing and checking of compliance aids in line with departmental procedures9. Support and undertake the training of staff as appropriate10. To act as Accredited Checking Technician and carry out all tasks required to maintain checking technician status11. Dispensing prescriptions in accordance with the doctors instructions, ensuring that unusual dosages or unusual prescriptions are referred to a pharmacist for confirmation or revision before being dispensed or supplied. Ensuring that local and national procedures are followed.12. Using the pharmacy IT system to produce labels accurately conveying the prescribers instructions13. Ordering special request drugs and obtaining paperwork to authorise14. Dispensing clinical trials and completing associated paperwork in line with protocols and policies15. Contacting prescribers or nursing staff when problems are encountered on prescriptions, after referral to the appropriate pharmacist16. Dispensing special items e.g. cytotoxics and injections for oral use after appropriate training and following current procedures and health and safety guidelines17. Undertaking where necessary the dispensing of Controlled Drugs and regular register checks according to departmental policies and relevant laws.18. To receive enquires regarding information about medication, ensuring that adequate detail is obtained and the urgency is established. To interpret these enquires and answer them when appropriate, or pass them onto the pharmacist when appropriate.19. Co-ordinate the arrangements for transport or if required, the booking of taxis20. Ensuring that staff follow the department COSHH and Health and Safety guidelines21. Maintain safe systems of work at all times, being responsible for the quality and accuracy of all dispensing work undertaken22. Ensure that the department is kept clean and tidy, tasks undertaken as required in the relevant procedures
General Duties1. Offering support and advice to staff in their day to day duties2. Taking phone calls from staff if they are unable to come into work, liaising with the Lead Pharmacy Technician - Operations if further support is required to manage an issue3. Undertaking certain managerial duties such as initial return to work assessments, supervision and undertaking appraisals4. Liaising with the Calne Dispensary Manager, canvassing staff opinions in assessing different models of working and implementing change as appropriate5. Undertaking routine duties required to ensure the smooth running of the pharmacy computer system within the dispensary and stores, including assisting staff with the day-to-day problems associated with this system6. Maintaining adequate stocks of equipment and other requisites in the section7. Fostering and maintaining good relationships with pharmacy and other AWP staff members8. Promoting positive and effective communication within the Pharmacy Department9. Participating in the weekend, bank holiday and evening service in line with rosters10. Keeping up-to-date with professional practice and undertaking CPDOther dutiesThe post holder may be required to perform duties other than those given in the job description for the post. The particular duties and responsibilities attached to post may vary from time to time without changing the general character of the duties or the level of responsibilities entailed. Such variations are a common occurrence and would not of themselves justify the re-evaluation of a post. In cases, however, where a permanent and substantial change in the duties and responsibilities of a post occurs, consistent with a higher level of responsibility, then the post would be eligible for re-evaluation.
Person Specification
Shortlisting
Essential
- Current Registration as a Pharmacy Technician with the General Pharmaceutical Council (GPhC)
- Accredited Checking Technician qualification
- NVQ level 3 in Pharmacy Services
- Experience as a hospital Pharmacy Technician, or supervisory experience in a community Pharmacy
- Experience of training individuals
- Excellent IT skills including Word, Outlook, internet, intranet and email
- Able to work independently, show initiative within own authority limits and follow agreed procedures
Desirable
- Knowledge of EMIS, the hospital pharmacy computer system
- Experience of organising and managing in busy and potentially stressful environment
- Experience of supervising teams and staff management
- Able to handle conflict effectively and differences of opinions in a mature and professional manner
- Knowledge of legislative aspects of medicines supply issues
- Experience of procedure development
Person Specification
Shortlisting
Essential
- Current Registration as a Pharmacy Technician with the General Pharmaceutical Council (GPhC)
- Accredited Checking Technician qualification
- NVQ level 3 in Pharmacy Services
- Experience as a hospital Pharmacy Technician, or supervisory experience in a community Pharmacy
- Experience of training individuals
- Excellent IT skills including Word, Outlook, internet, intranet and email
- Able to work independently, show initiative within own authority limits and follow agreed procedures
Desirable
- Knowledge of EMIS, the hospital pharmacy computer system
- Experience of organising and managing in busy and potentially stressful environment
- Experience of supervising teams and staff management
- Able to handle conflict effectively and differences of opinions in a mature and professional manner
- Knowledge of legislative aspects of medicines supply issues
- Experience of procedure development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
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