Avon & Wiltshire Mental Health Partnership NHS Trust

Band 3 Healthcare Support Worker - Poppy Unit, Green Lane Hospital

Information:

This job is now closed

Job summary

Are you looking to develop a career in mental health? We are looking to recruit compassionate, resilient and enthusiastic Healthcare Support Workers within our 20 bedded acute ward. Where we provide care and support for working adults providing assessment and treatment for various mental health illnesses and disorders.

This is an opportunity for you to develop a rewarding career where you can make a real difference to help change the lives of our service user group for the better.

This can be a challenging yet rewarding environment where as a team we strive to help our service users to overcome a variety of complex needs.

You will be able to learn and understand how to care for service users that are in mental health crisis by promoting choice and independence in the least restrictive way possible.

At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

Main duties of the job

As a healthcare support worker the majority of your time will be spent engaging and getting know the service users on the ward. You will become able to recognise signs and symptoms of mental health illness and as a key member of the multi professional team which include Nurses, Doctors, Occupational Therapists. You will be able to support in collaborative care planning and implementation.

Although we are a mental health unit we give as much emphasis on physical health care and monitoring. The role of Health care support worker is vital in this area being able to ensure that daily well being needs and care needs are met and monitoring of clinical vital signs.

Successful applicants will also be required to undertake and complete a Prevention and Management of Violence and Aggression course. This enables staff to begin building the skills to de escalate service users in peaks of distress whilst maintaining a safe and therapeutic environment for all.

About us

We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately 1.8 million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset. Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

We recognise that happy and fulfilled employees give better care. We are committed to supporting employees and staff wellbeing and development is important to the team at Poppy.

You will be learning on the job continually building new skills. There will also be developmental and learning opportunity that are accessible, which includes a comprehensive statutory and mandatory training programme. You will also receive training to complete the NHS Care Certificate and a Level 3 Healthcare apprenticeship.

The ward operates on a 24/7 shift basis and you will be required to work shifts including evenings, nights, weekends and Bank Holidays and will qualify for unsocial enhancements in addition to your basic pay.

Details

Date posted

19 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

342-WTS203-0723

Job locations

Green Lane Hospital

Marshall Road

Devizes

SN10 5DS


Job description

Job responsibilities

1. To deliver high quality care and recovery interventions forservice users within designated clinical areas, in collaborationwith, and under the indirect supervision of, registered carestaff. These may include:Supporting individuals with fluids and nutrition, physicalwellbeing, and personal care.Assisting service users with financial or accommodation issues.Escorting or accompanying service users for planned periods ofleave on hospital grounds and in the community facilitatingsocial inclusion. Encouraging service users to talk about their experiences inone-to-one or group discussions.2. To help maintain a clean, well-organised, safe and therapeuticenvironment that meets the needs of service users, carers andcolleagues, and to support registered care staff to performstandardised environmental assessments to monitor andimprove the care setting.3. To deliver psychosocially-informed one to one and groupinterventions aiming to positively impact service userscognitive and emotional wellbeing.4. To work as part of a multi-disciplinary team. To assume lead orlink roles on core practice initiatives and priorities (e.g. Essenceof Care, Safewards and carer engagement) under thesupervision of registered staff. To integrate areas of personalinterest with clinical practice to enhance the diversity of theteams provision of care.5. To practise planned care, and to directly participate in thedevelopment of recovery-focused interventions that addressservice users and carers needs and preferences. To proactivelyreview, record and assess the on-going impacts of suchinterventions.6. To participate in the on-going care planning, CPA and riskassessment processes in collaboration with service users, theircarers, and other members of the care team and to contributeto all aspects of clinical record keeping.

7. To maintain a basic working understanding of both the MentalHealth Act (1983) and Mental Capacity Act (2005), and anyother relevant legislation, as required by mandatory andstatutory training (MaST).8. To adhere to AWPs Code of Conduct for unregisteredpractitioners; promoting and embedding it through the deliveryof peer support and supervision to junior, temporary and newlyappointed Health Care Support Workers.9. To observe and record interactions with service users andcarers both verbally and in writing via clinical records and staffhandovers.10. To deliver a wide range of fundamental care interventionsusing evidence based clinical tools, to monitor and improvephysical health and personal wellbeing and to model a highstandard of dignity, respect and candour.11. To engage in reflective practice to maintain and promoteongoing clinical practice.12. To promote and enhance a positive learning culture, beingproactive in the induction, orientation and support of junior,temporary and newly appointed Health Care Support Workers,seeking to embed core care values into practice.

Job description

Job responsibilities

1. To deliver high quality care and recovery interventions forservice users within designated clinical areas, in collaborationwith, and under the indirect supervision of, registered carestaff. These may include:Supporting individuals with fluids and nutrition, physicalwellbeing, and personal care.Assisting service users with financial or accommodation issues.Escorting or accompanying service users for planned periods ofleave on hospital grounds and in the community facilitatingsocial inclusion. Encouraging service users to talk about their experiences inone-to-one or group discussions.2. To help maintain a clean, well-organised, safe and therapeuticenvironment that meets the needs of service users, carers andcolleagues, and to support registered care staff to performstandardised environmental assessments to monitor andimprove the care setting.3. To deliver psychosocially-informed one to one and groupinterventions aiming to positively impact service userscognitive and emotional wellbeing.4. To work as part of a multi-disciplinary team. To assume lead orlink roles on core practice initiatives and priorities (e.g. Essenceof Care, Safewards and carer engagement) under thesupervision of registered staff. To integrate areas of personalinterest with clinical practice to enhance the diversity of theteams provision of care.5. To practise planned care, and to directly participate in thedevelopment of recovery-focused interventions that addressservice users and carers needs and preferences. To proactivelyreview, record and assess the on-going impacts of suchinterventions.6. To participate in the on-going care planning, CPA and riskassessment processes in collaboration with service users, theircarers, and other members of the care team and to contributeto all aspects of clinical record keeping.

7. To maintain a basic working understanding of both the MentalHealth Act (1983) and Mental Capacity Act (2005), and anyother relevant legislation, as required by mandatory andstatutory training (MaST).8. To adhere to AWPs Code of Conduct for unregisteredpractitioners; promoting and embedding it through the deliveryof peer support and supervision to junior, temporary and newlyappointed Health Care Support Workers.9. To observe and record interactions with service users andcarers both verbally and in writing via clinical records and staffhandovers.10. To deliver a wide range of fundamental care interventionsusing evidence based clinical tools, to monitor and improvephysical health and personal wellbeing and to model a highstandard of dignity, respect and candour.11. To engage in reflective practice to maintain and promoteongoing clinical practice.12. To promote and enhance a positive learning culture, beingproactive in the induction, orientation and support of junior,temporary and newly appointed Health Care Support Workers,seeking to embed core care values into practice.

Person Specification

Experience and skills

Essential

  • An understanding of how mental health issues can affect the lives of individuals, their families and their community, and experience of using a range of evidence-based approaches to reduce the impact of such issues.
  • Experience of working in a busy team, and an ability to use initiative at times of pressure.

Qualifications

Essential

  • Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (e.g. Level 3 Diploma in Mental Health or Health and Social Care)

Skills

Essential

  • Ability to work with a degree of autonomy, whilst also taking direction from senior colleagues.
  • Ability to communicate in written and verbal English to a high standard, and basic numeracy skills.
Person Specification

Experience and skills

Essential

  • An understanding of how mental health issues can affect the lives of individuals, their families and their community, and experience of using a range of evidence-based approaches to reduce the impact of such issues.
  • Experience of working in a busy team, and an ability to use initiative at times of pressure.

Qualifications

Essential

  • Possession of, or the ability and willingness to work towards, an appropriate Level 3 vocational qualification (e.g. Level 3 Diploma in Mental Health or Health and Social Care)

Skills

Essential

  • Ability to work with a degree of autonomy, whilst also taking direction from senior colleagues.
  • Ability to communicate in written and verbal English to a high standard, and basic numeracy skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Green Lane Hospital

Marshall Road

Devizes

SN10 5DS


Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)


Employer details

Employer name

Avon & Wiltshire Mental Health Partnership NHS Trust

Address

Green Lane Hospital

Marshall Road

Devizes

SN10 5DS


Employer's website

http://www.awp.nhs.uk/about-us/working-for-us/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Manager

Amy Whatley

amy.whatley@nhs.net

01380731203

Details

Date posted

19 July 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

342-WTS203-0723

Job locations

Green Lane Hospital

Marshall Road

Devizes

SN10 5DS


Supporting documents

Privacy notice

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