Job summary
The North East Ambulance Service NHS Foundation Trust (NEAS) would like to that this opportunity to invite applications from both internal and external applicants to the position of Training Officer based at Dukesway Court, Team Valley.
Interested candidates should possess relevant teaching and assessment qualifications or be significantly working towards the same (please see the attached documents), must be effective communicators and possess good interpersonal skills as well as excellent presentation skills.
Candidates should also possess excellent organisational skills, be self-motivated, able to work on own initiative and work effectively as part of a team, be able to multitask and perform under pressure. Candidates should demonstrate a commitment to achieving the highest professional standards and have proof of engagement with continuous professional development processes.
Prospective candidates must be able to carry out the full range of operational duties appropriate to their clinical skillset or scope of practice in order to maintain occupational competency, assist the Trust during periods of clinical escalation and support learners in their operational working environment. Candidates must be able to undertake periods of prolonged physical activity including, but not limited to, performing all aspects of moving and handling, participating in simulated scenarios and demonstrating ALS/BLS.
Main duties of the job
To provide training & support to ensure learners achieve in a timely manner. Effectively teach & assess learners performance, knowledge & understanding against the national occupational standards. Make pro-active contribution to the quality assurance & improvement processes required by the Awarding Organisations & Ofsted. Be an integral part of the training team working in dual role with both apprenticeship programmes & other training department provision. Fully develop programmes of education for staff within the organisation up to level 5. Responsible for the pastoral, supervisory & educational welfare of students on programme, assessing & marking work & portfolios of work. To work with the Education & Development Leads & the Service lines to carry out training needs, analysis on individuals & the organisation to raise the standards of practice. This will predominately be in the clinical field but will also link to non-clinical education delivery. Ensure the content of all delivered educational programmes meet the requirements of the awarding/accrediting/relevant body & the standards set by JRCALC, HCPC, College of Paramedics & the Trusts governance requirements. Provide formal assessment of all academic programmes (CAVA) & ensure that EFSA & all accrediting bodies requirements are fully met. Undertake the role of course lead on a full range of educational programmes for assistant practitioner & support levels.
About us
We
employ 3,500 staff in 63 locations and serve a population of 2,600,000 in
Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square
miles.
Many
people think the job of the ambulance service is to collect patients and take
them to hospital, but we do much more!
Paramedic
skills have developed hugely in recent years, meaning we carry out more
treatment at the scene and en-route to hospital.
We
have a dedicated clinical assessment service that allows us to provide patients
with the most appropriate care from the beginning of the patient journey.
We
have a specialised branch of the Trust called HART which deal with explosions
or terrorist attacks.
Ultimately
patients are the heart of everything that we do to support our mission of
"safe, effective and responsive care for all".
We
value and respect the diversity employees bring to our workplace. We recruit a
workforce that reflects the community we serve, and welcome applications from
people from all backgrounds. To
ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold
employer, Disability Confident Leader, Dyslexia Smart Award employer,
Dementia Friendly, and part of Mind Blue Light programme and the Race at Work
Charter from the Princes Responsible Business Network and are achieving across
all objectives in NHS Equality Delivery System.
Job description
Job responsibilities
Please refer to the attached Job Description for full details of duties and responsibilities for this role
Job description
Job responsibilities
Please refer to the attached Job Description for full details of duties and responsibilities for this role
Person Specification
Communication and Relationship Skills
Essential
- Effective communicator
- Effective engagement and influence skills
- Strong research skills with the ability to convert/complex information into succinct messages
- Good interpersonal skills with excellent ability to converse fluently, logically and confidently with a wide range of people, internally and externally to the organisation, mainly in oral and written format.
- Requirement for empathy and tact in providing information and advice to others where there may be some difficulty in understanding and negotiation on the way forward due to balancing the needs of different stakeholders.
- Excellent presentation skills with the ability to write clear concise reports, letters, minutes and documents using a good standard of English and Microsoft.
- Experience of relationship management with external partners and generating income opportunities.
- Effective facilitator, able to produce and present information in accordance with Trust policy, using attention to detail
- Able to demonstrate a sound understanding of diversity issues and a commitment to promote equality within the organisation and externally to the public and patients
- Excellent organisational skills, is able to identify priorities and work effectively whilst under pressure and manage multiple programmes/students
- Is a role model to others
- Able to demonstrate a commitment to achieving professional standards and quality care
- Demonstrates professional credibility with colleagues at all levels
- Adaptable to constant change
- Self-motivated able to work on own initiative
- Work effectively as part of a team
Desirable
- Able to demonstrate a sound understanding of diversity issues and a commitment to promote equality within an organisation and externally to the public and patients
Qualifications
Essential
- Educated to level 5 or equivalent relevant experience in a clinical or healthcare/social care setting
- PGCE/Cert Ed/relevant teaching qualification (level 5)
- Evidence or recent significant CPD
- Prepared to achieve development accredited by Higher Education as specified by the Trust within 12 months of starting post in order to be able to teach on higher education programmes/Trust programmes and achieve Trainer Status for multiple programmes (including CRT and moving and handling, safeguarding)
- CAVA assessing qualification (or working towards)
- Experience of delivering learning & education
- Accredited mentor qualification
- Safeguarding adults and children level 3
- Educated to CCA level or equivalent clinical experience (or willing to undertake CCA education within 12 months of commencing in post)
Desirable
- Knowledge and understanding of the urgent care clinical education agenda
- Knowledge and understanding of equality and diversity issues in relation to learning and development
Experience
Essential
- Evidence of a proactive approach to own CPD and development of professional practice
- 12 months recent post qualification experience in a health and/or social care setting.
Desirable
- Experience of leading, education programmes
Key Skills and Knowledge
Essential
- An understanding of national qualification Frameworks and standards
- Experience of clinical simulation delivery.
- Significant proven experience and ability to design, develop and deliver innovative education and development training to an individual or group.
- Ability to clearly impart information and knowledge of complex theory and practical application to meet the learning outcomes expected.
- Understanding and experience of current education and development practices and statutory and regulatory requirements
Desirable
- An understanding of the key issues facing the NHS and ambulance services
- Knowledge and understanding of developments in the regulation of non-medical staff
- Knowledge of HEI frameworks and national apprenticeship standards
Analytical,Judgemental,Planning and Organisational Skills
Essential
- Significant experience in analysing a range of complex facts or situations in relation to education needs, delivery and assessment.
- Significant experience in carrying out training needs analysis.
- Experience of presenting options.
- Experience of planning education which impact across the organisation managing conflicting needs of different services or individuals.
- Ability to balance priorities and progress multiple complex tasks under pressure whilst working largely independently on their completion, formulating and adjusting plans as required.
Personal Attributes and other requirements
Essential
- Highly motivated, professional and enthusiastic individual.
- Driven to succeed in a challenging and evolving environment.
- Flexible, reliable team player.
- role model for openness and inclusion, demonstrating sensitivity to the needs of others Essential
- Able to demonstrate a commitment to achieving professional standards and quality care
- Must be able to perform a full range of operational duties and work patient facing
Working Conditions
Essential
- Physical Skills and Effort
- Post holder must be able to meet the mobility requirements of the posts.
- Frequent use of computer and keyboard skills required, using VDUs more or less continually on most days.
- Frequent periods of standing or sitting
- Frequent moderate/significant physical exertion for short/medium and prolonged periods of time to move equipment to different locations and perform all duties.
- Frequent and prolonged moving and handling and high levels of exertion both physically and mentally
- Able to perform a full range of front line clinical duties
- Mental and Emotional Skills and Effort
- Regular requirement for moving unpredictably between individual complex tasks.
- Experience of prolonged concentration on detailed work
- Ability to deliver emotive/difficult information and feedback
Person Specification
Communication and Relationship Skills
Essential
- Effective communicator
- Effective engagement and influence skills
- Strong research skills with the ability to convert/complex information into succinct messages
- Good interpersonal skills with excellent ability to converse fluently, logically and confidently with a wide range of people, internally and externally to the organisation, mainly in oral and written format.
- Requirement for empathy and tact in providing information and advice to others where there may be some difficulty in understanding and negotiation on the way forward due to balancing the needs of different stakeholders.
- Excellent presentation skills with the ability to write clear concise reports, letters, minutes and documents using a good standard of English and Microsoft.
- Experience of relationship management with external partners and generating income opportunities.
- Effective facilitator, able to produce and present information in accordance with Trust policy, using attention to detail
- Able to demonstrate a sound understanding of diversity issues and a commitment to promote equality within the organisation and externally to the public and patients
- Excellent organisational skills, is able to identify priorities and work effectively whilst under pressure and manage multiple programmes/students
- Is a role model to others
- Able to demonstrate a commitment to achieving professional standards and quality care
- Demonstrates professional credibility with colleagues at all levels
- Adaptable to constant change
- Self-motivated able to work on own initiative
- Work effectively as part of a team
Desirable
- Able to demonstrate a sound understanding of diversity issues and a commitment to promote equality within an organisation and externally to the public and patients
Qualifications
Essential
- Educated to level 5 or equivalent relevant experience in a clinical or healthcare/social care setting
- PGCE/Cert Ed/relevant teaching qualification (level 5)
- Evidence or recent significant CPD
- Prepared to achieve development accredited by Higher Education as specified by the Trust within 12 months of starting post in order to be able to teach on higher education programmes/Trust programmes and achieve Trainer Status for multiple programmes (including CRT and moving and handling, safeguarding)
- CAVA assessing qualification (or working towards)
- Experience of delivering learning & education
- Accredited mentor qualification
- Safeguarding adults and children level 3
- Educated to CCA level or equivalent clinical experience (or willing to undertake CCA education within 12 months of commencing in post)
Desirable
- Knowledge and understanding of the urgent care clinical education agenda
- Knowledge and understanding of equality and diversity issues in relation to learning and development
Experience
Essential
- Evidence of a proactive approach to own CPD and development of professional practice
- 12 months recent post qualification experience in a health and/or social care setting.
Desirable
- Experience of leading, education programmes
Key Skills and Knowledge
Essential
- An understanding of national qualification Frameworks and standards
- Experience of clinical simulation delivery.
- Significant proven experience and ability to design, develop and deliver innovative education and development training to an individual or group.
- Ability to clearly impart information and knowledge of complex theory and practical application to meet the learning outcomes expected.
- Understanding and experience of current education and development practices and statutory and regulatory requirements
Desirable
- An understanding of the key issues facing the NHS and ambulance services
- Knowledge and understanding of developments in the regulation of non-medical staff
- Knowledge of HEI frameworks and national apprenticeship standards
Analytical,Judgemental,Planning and Organisational Skills
Essential
- Significant experience in analysing a range of complex facts or situations in relation to education needs, delivery and assessment.
- Significant experience in carrying out training needs analysis.
- Experience of presenting options.
- Experience of planning education which impact across the organisation managing conflicting needs of different services or individuals.
- Ability to balance priorities and progress multiple complex tasks under pressure whilst working largely independently on their completion, formulating and adjusting plans as required.
Personal Attributes and other requirements
Essential
- Highly motivated, professional and enthusiastic individual.
- Driven to succeed in a challenging and evolving environment.
- Flexible, reliable team player.
- role model for openness and inclusion, demonstrating sensitivity to the needs of others Essential
- Able to demonstrate a commitment to achieving professional standards and quality care
- Must be able to perform a full range of operational duties and work patient facing
Working Conditions
Essential
- Physical Skills and Effort
- Post holder must be able to meet the mobility requirements of the posts.
- Frequent use of computer and keyboard skills required, using VDUs more or less continually on most days.
- Frequent periods of standing or sitting
- Frequent moderate/significant physical exertion for short/medium and prolonged periods of time to move equipment to different locations and perform all duties.
- Frequent and prolonged moving and handling and high levels of exertion both physically and mentally
- Able to perform a full range of front line clinical duties
- Mental and Emotional Skills and Effort
- Regular requirement for moving unpredictably between individual complex tasks.
- Experience of prolonged concentration on detailed work
- Ability to deliver emotive/difficult information and feedback
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North East Ambulance Service NHS Foundation Trust
Address
NEAS Education Centre
1A Dukesway Court, Team Valley Trading Estate
Gateshead
NE11 0PJ
Employer's website
https://www.neas.nhs.uk/ (Opens in a new tab)
