North East Ambulance Service NHS Foundation Trust

Patient Safety Partner

This job is now closed

Job summary

The Patient Safety Partner (PSP) will work closely with the people in the Trust whose job is to keep patients safe. They will act as the patient voice in meetings and help to develop projects and programmes aimed at making a patient's experience of the North East Ambulance Service (NEAS) even better.

The commitment to the role is expected to be one day per month to support NEAS's patient safety programmes. This may be two half days, and will be on a casual basis as agreed between NEAS and the PSP. The PSP will use their lived experience to help us develop our safety programmes in the Trust.

Main duties of the job

The PSP should ensure that the Patient Safety Incident Group and the Patient Safety Group of which they are a member considers and prioritises the service user, patient, carer and family perspective and champions a diversity of views. These two groups meet for 2.5 and 3 hours respectively with an additional hour's reading prior to these meetings.

Further detail on specific role

s is provided in individual task descriptions. These include the time commitment for specific roles and frequency of meetings where appropriate. The PSP will need to comply with relevant policies and maintain strict confidentiality in respect to discussions and information where required.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Date posted

28 November 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

Depending on experience £100 per full day - Expenses will be reviewed

Contract

Bank

Working pattern

Flexible working

Reference number

340-PSP-11-23

Job locations

bernicia house

riverside Newburn

Newcastle

NE15 8NY

Job description

Job responsibilities

Please see the attached Job Description for a list of responsibilities and requirements for this role.

Job description

Job responsibilities

Please see the attached Job Description for a list of responsibilities and requirements for this role.

Person Specification

Knowledge,Experience

Essential

Understanding of and broad interest in patient safety
Experience of championing health improvements; able to be a critical friend
Interaction with multiple stake holders including NHS staff, voluntary sector, and community groups e.g. Local Councils,

Key Skills

Essential

Ability to understand and evaluate a range of information and evidence.
Ability to communicate their view and feedback about NHS reports policies and guidelines.
Ability to provide a patient, carer, or lay perspective and to put forward views on behalf of the wider community/groups of patients (not own opinion only)

Person Specification

Knowledge,Experience

Essential

Understanding of and broad interest in patient safety
Experience of championing health improvements; able to be a critical friend
Interaction with multiple stake holders including NHS staff, voluntary sector, and community groups e.g. Local Councils,

Key Skills

Essential

Ability to understand and evaluate a range of information and evidence.
Ability to communicate their view and feedback about NHS reports policies and guidelines.
Ability to provide a patient, carer, or lay perspective and to put forward views on behalf of the wider community/groups of patients (not own opinion only)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

bernicia house

riverside Newburn

Newcastle

NE15 8NY

Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

bernicia house

riverside Newburn

Newcastle

NE15 8NY

Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)