North East Ambulance Service NHS Foundation Trust

Information Analyst

Information:

This job is now closed

Job summary

The North East Ambulance Service has an opportunity for an Information Analyst on a secondment/fixed-term basis.

The successful candidate will support the Information Analysis Manager and Senior Information Analysts in developing and maintaining appropriate management information systems to support the Trust information management strategy including the collation and monitoring of evidence in relation to Health Care Standards.

The right applicant will assist in developing and maintaining appropriate monitoring systems to support the progression of the Trusts commissioning arrangements and the development of Service Level Agreements, ensuring the provision of high quality information for the Trust to achieve its business objectives, enabling maintenance of effective service provision and facilitating service development.

You will be educated to degree level or equivalent relevant experience of working within information/report production or database development.

We offer flexible/agile/home working alongside office based work.

Unsuccessful applicants in the last 6 months need not apply.

Main duties of the job

If successful you will be expected to undertake data analysis, interpretation and data quality monitoring throughout the Trust, in particular working with colleagues to facilitate new ways of working through process re-design and introduction of new systems. Analysis of a variety of datasets to enable demand management, performance improvement and service development.

You will ensure the Trust is able to use high quality information to achieve its business objectives and enable the maintenance of effective service provision and to facilitate service development.

You will undertake data analysis, interpretation and data quality monitoring throughout the Trust, in particular working with colleagues to facilitate new ways of working through process re-design and introduction of new systems.

The successful applicant will conduct analysis of a variety of datasets to enable demand management, performance improvement and service development and be able to provide accessible, accurate, appropriate and timely information using complex data sets. This includes the provision of statutory, trend and forecast reporting to meet regular and ad-hoc requests both internally and externally for the Trust.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Details

Date posted

20 July 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

C9340-IA-07-2023

Job locations

Ambulance HQ, Bernicia House

Goldcrest Way, Newburn Riverside

Newcastle upon Tyne

NE15 8NY


Job description

Job responsibilities

Please ensure you refer to the job description attached to this advert for full details and responsibilities for the role.

Job description

Job responsibilities

Please ensure you refer to the job description attached to this advert for full details and responsibilities for the role.

Person Specification

Qualifications

Essential

  • You will be educated to degree Level or have equivalent relevant experience of working within information/report production or database development. You will have a working knowledge of a range of statistical/numerical techniques.
  • You will be competent in the use of Microsoft Office and have knowledge of a variety of reporting tools, such as Microsoft SQL Server Reporting Services, Crystal, and Excel.
  • You will be able to demonstrate evidence of continued professional development.

Desirable

  • You will be capable of providing training and assistance to users of Access, Crystal, SQL 2008, MS Reports Manager and have an understanding of Information Systems development specifically Relational Database Management Systems and Tools.

Experience

Essential

  • The successful applicant must have a robust emotional attitude to competing work demands, change management requirements and tight time schedules and be able to demonstrate their ability to prioritize their own time, and be effective at workload management.
  • They must have the ability to use a computer.
  • If successful you must be highly motivated and a team player and be able to demonstrate your ability to work proactively and collaboratively.
  • You will have the ability to work and prioritise within set trajectories
  • and be comfortable proposing changes to your own team processes.
  • You must be results driven and be able to work flexibly.

Desirable

  • You will have experience of information system (re)design and development. You will possess the ability to liaise with the Information Development Manager and analysts to gain extensive insight into information requirements. You will be able to demonstrate project management skills.

Business Analytical Skills

Essential

  • You will be competent in the application of understanding and interpretation of information, (often complex information), establishing patterns and change, support diagnosis of problems, including the aptitude to spot problems early.
  • You will have the ability to propose changes and redesign statistical information and local managerial policies and procedures to ensure correct data in captured and correct information is available.
  • You will have good levels of critical thinking skills, problem solving ability and will think creatively to stimulate action.

Desirable

  • You will possess knowledge of the theoretical and formal use of tools and techniques in data collection, manipulation and analysis, including planning, forecasting and modelling and database knowledge to support business planning, service redesign, and performance improvement.
Person Specification

Qualifications

Essential

  • You will be educated to degree Level or have equivalent relevant experience of working within information/report production or database development. You will have a working knowledge of a range of statistical/numerical techniques.
  • You will be competent in the use of Microsoft Office and have knowledge of a variety of reporting tools, such as Microsoft SQL Server Reporting Services, Crystal, and Excel.
  • You will be able to demonstrate evidence of continued professional development.

Desirable

  • You will be capable of providing training and assistance to users of Access, Crystal, SQL 2008, MS Reports Manager and have an understanding of Information Systems development specifically Relational Database Management Systems and Tools.

Experience

Essential

  • The successful applicant must have a robust emotional attitude to competing work demands, change management requirements and tight time schedules and be able to demonstrate their ability to prioritize their own time, and be effective at workload management.
  • They must have the ability to use a computer.
  • If successful you must be highly motivated and a team player and be able to demonstrate your ability to work proactively and collaboratively.
  • You will have the ability to work and prioritise within set trajectories
  • and be comfortable proposing changes to your own team processes.
  • You must be results driven and be able to work flexibly.

Desirable

  • You will have experience of information system (re)design and development. You will possess the ability to liaise with the Information Development Manager and analysts to gain extensive insight into information requirements. You will be able to demonstrate project management skills.

Business Analytical Skills

Essential

  • You will be competent in the application of understanding and interpretation of information, (often complex information), establishing patterns and change, support diagnosis of problems, including the aptitude to spot problems early.
  • You will have the ability to propose changes and redesign statistical information and local managerial policies and procedures to ensure correct data in captured and correct information is available.
  • You will have good levels of critical thinking skills, problem solving ability and will think creatively to stimulate action.

Desirable

  • You will possess knowledge of the theoretical and formal use of tools and techniques in data collection, manipulation and analysis, including planning, forecasting and modelling and database knowledge to support business planning, service redesign, and performance improvement.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

Ambulance HQ, Bernicia House

Goldcrest Way, Newburn Riverside

Newcastle upon Tyne

NE15 8NY


Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

Ambulance HQ, Bernicia House

Goldcrest Way, Newburn Riverside

Newcastle upon Tyne

NE15 8NY


Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Information Analysis Manager

Carly Ramsey

carly.ramsey@neas.nhs.uk

Details

Date posted

20 July 2023

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

C9340-IA-07-2023

Job locations

Ambulance HQ, Bernicia House

Goldcrest Way, Newburn Riverside

Newcastle upon Tyne

NE15 8NY


Supporting documents

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