North East Ambulance Service NHS Foundation Trust

Head of Clinical Development and Effectiveness

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Job summary

Head of Clinical Development and Effectiveness

Band 8b £58,972 - £ 68,525

Job Summary

At NEAS we are passionate about the delivery of high quality clinical care and are committed to developing our services centred around the communities we serve. As part of our journey, we are developing new roles that increase the clinical and professional leadership of our workforce in a way that advances our professional capabilities to achieve our organisational goals.

As part of this, our new Head of Clinical Development and Effectiveness is a key senior clinical leadership role responsible for driving continuous clinical improvement focussed on patient outcomes, experience and efficiency. The role will lead on the development of clinical care within an identified portfolio, and lead on clinical effectiveness, audit and information.

Leading the work of the Clinical Directorate through exceptional role modelling and demonstration of high standard behaviours and values, we are now looking for an inspirational individual to join us in driving our vision forward.

If you're passionate about developing both patient care and the profession, and would like to arrange an informal conversation, please contact Sam Johnson on samantha.johnson@neas.nhs.uk

Assessment and interviews will be held on Friday 15th March at NEAS Trust HQ.

Main duties of the job

To lead on the delivery of the clinical development portfolio of clinical audit, clinical pathways, mental health and end of life care. Leading the strategic development of relevant plans across the portfolio.

Through the management of the clinical audit team, the role will ensure that effective governance mechanisms develop audit plans, monitor the standards of clinical care, report on the outcomes of analysis, and develop plans for continuous improvement in clinical practice and service delivery. Close collaboration with key clinical, quality, operational and educational leadership teams will be essential to successfully embedding new practices from audit outcomes.

Provide the clinical focus to develop and promote information streams that track health care outcomes to support the strategic aims of the Trust, being responsible for the development and delivery of the clinical audit plan.

Working with the Consultant Paramedics, Heads of Operations, Quality and Education teams to lead the continued development of a clinically focused, evidence based care, to ensure information systems support delivery of best practice clinical care.

As a senior post holder within the organisation, clinical development and effectiveness will be achieved through the post's portfolio of activities, and in close collaboration with the directorate's senior clinical leadership team.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Details

Date posted

16 February 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£58,972 to £68,525 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

340-HCDE-02-24

Job locations

NEAS HQ, Bernicia Houose

Goldcrest Way

Newcastle Upon Tyne

NE15 8NY


Job description

Job responsibilities

Please see the attached Job Description for the full list of duties and responsibilities for this role.

Job description

Job responsibilities

Please see the attached Job Description for the full list of duties and responsibilities for this role.

Person Specification

Education,Qualifications and Training

Essential

  • oRegistered Health Care Professional (HCPC/NMC). oMaster's degree, or equivalent experience. oSpecialist knowledge of audit and data in healthcare. oEvidence of continued professional development

Desirable

  • oSignificant experience of pre-hospital urgent & emergency care. oHas successfully completed additional post-registration training programmes.

Key Skills,Knowledge and Aptitude

Essential

  • oUnderstands the main components (including clinical audit, clinical risk management, quality assurance, clinical effectiveness and staff development) of the clinical governance framework. oAble to interpret and develop improvement plans from data in clinical audit reports or other clinical data. oCan identify shortcomings in patient care or services that cut across more than one department or service and lead resolution of the shortcomings. oArticulate to senior management and the board, as appropriate, the actions needed to achieve improvements in the quality or safety of patient care. oDemonstrates an understanding of UK care delivery models, organisations and governance involved across the care pathway/ oDemonstrates an understanding of the key attributes of data and information including quality, integrity, accuracy, timeliness and appropriateness and can discuss their limitations within the context of intended use.
  • oUnderstands the main components (including clinical audit, clinical risk management, quality assurance, clinical effectiveness and staff development) of the clinical governance framework. oAble to interpret and develop improvement plans from data in clinical audit reports or other clinical data. oCan identify shortcomings in patient care or services that cut across more than one department or service and lead resolution of the shortcomings. oArticulate to senior management and the board, as appropriate, the actions needed to achieve improvements in the quality or safety of patient care. oDemonstrates an understanding of UK care delivery models, organisations and governance involved across the care pathway/ oDemonstrates an understanding of the key attributes of data and information including quality, integrity, accuracy, tiHas current general knowledge of the national NHS context, particularly those in relation to the ambulance service and emergency care. oHas knowledge of the challenges facing health and social care. oIs a role model for openness and inclusion. oEncourages innovative thinking in others. oDemonstrates resilience, confidence and self-belief when managing conflicting demands under demanding situations. oCan demonstrate self-awareness which includes awareness of impact on others. oAbility to work under pressure and meet deadlines. oHas personal integrity. oDemonstrates a leadership style which is visible and democratic. oCommitted to promoting diversity and awareness of equal opportunities. oDemonstrates commitment to the values, principles of public service and health and social care in particular.

Desirable

  • oHas developed self through pursuit of opportunities external to NEAS. oContributing to national level professional and service development programmes

Experience

Essential

  • oRecent and relevant clinical/practice experience. oSignificant post-registration experience of clinical development, clinical leadership, and implementation of large scale change programmes. oEvidence of collaboration with pre-hospital care in a senior role in the ambulance service. oEvidence of experience of participation in, or oversight of, clinical audit and research programmes. oSignificant experience of senior leadership, and proven ability to collaborate with senior external partners.

Desirable

  • oHas experience of pathway development. oHas experience of mental health or end of life care. oHas experience of working in other sectors of the NHS.

Disposition/Personal Attributes

Essential

  • oCan evidence innovative and change management thinking ability. oCan motivate and inspire others. oIs credible to internal and external stakeholders. oHas good analytic and critical reasoning skills and capable of effective problem solving. oAbility to lead on clinical development and capable of monitoring their progress and outcomes. oAble to make sense of conflicting priorities and reach effective and speedy solutions. oAbility to discuss evidence-based medicine. oEvidence of well-developed communication skills (verbal, written and expert clinical communication). oAbility to assess risks, anticipate difficulties and successfully address them.
Person Specification

Education,Qualifications and Training

Essential

  • oRegistered Health Care Professional (HCPC/NMC). oMaster's degree, or equivalent experience. oSpecialist knowledge of audit and data in healthcare. oEvidence of continued professional development

Desirable

  • oSignificant experience of pre-hospital urgent & emergency care. oHas successfully completed additional post-registration training programmes.

Key Skills,Knowledge and Aptitude

Essential

  • oUnderstands the main components (including clinical audit, clinical risk management, quality assurance, clinical effectiveness and staff development) of the clinical governance framework. oAble to interpret and develop improvement plans from data in clinical audit reports or other clinical data. oCan identify shortcomings in patient care or services that cut across more than one department or service and lead resolution of the shortcomings. oArticulate to senior management and the board, as appropriate, the actions needed to achieve improvements in the quality or safety of patient care. oDemonstrates an understanding of UK care delivery models, organisations and governance involved across the care pathway/ oDemonstrates an understanding of the key attributes of data and information including quality, integrity, accuracy, timeliness and appropriateness and can discuss their limitations within the context of intended use.
  • oUnderstands the main components (including clinical audit, clinical risk management, quality assurance, clinical effectiveness and staff development) of the clinical governance framework. oAble to interpret and develop improvement plans from data in clinical audit reports or other clinical data. oCan identify shortcomings in patient care or services that cut across more than one department or service and lead resolution of the shortcomings. oArticulate to senior management and the board, as appropriate, the actions needed to achieve improvements in the quality or safety of patient care. oDemonstrates an understanding of UK care delivery models, organisations and governance involved across the care pathway/ oDemonstrates an understanding of the key attributes of data and information including quality, integrity, accuracy, tiHas current general knowledge of the national NHS context, particularly those in relation to the ambulance service and emergency care. oHas knowledge of the challenges facing health and social care. oIs a role model for openness and inclusion. oEncourages innovative thinking in others. oDemonstrates resilience, confidence and self-belief when managing conflicting demands under demanding situations. oCan demonstrate self-awareness which includes awareness of impact on others. oAbility to work under pressure and meet deadlines. oHas personal integrity. oDemonstrates a leadership style which is visible and democratic. oCommitted to promoting diversity and awareness of equal opportunities. oDemonstrates commitment to the values, principles of public service and health and social care in particular.

Desirable

  • oHas developed self through pursuit of opportunities external to NEAS. oContributing to national level professional and service development programmes

Experience

Essential

  • oRecent and relevant clinical/practice experience. oSignificant post-registration experience of clinical development, clinical leadership, and implementation of large scale change programmes. oEvidence of collaboration with pre-hospital care in a senior role in the ambulance service. oEvidence of experience of participation in, or oversight of, clinical audit and research programmes. oSignificant experience of senior leadership, and proven ability to collaborate with senior external partners.

Desirable

  • oHas experience of pathway development. oHas experience of mental health or end of life care. oHas experience of working in other sectors of the NHS.

Disposition/Personal Attributes

Essential

  • oCan evidence innovative and change management thinking ability. oCan motivate and inspire others. oIs credible to internal and external stakeholders. oHas good analytic and critical reasoning skills and capable of effective problem solving. oAbility to lead on clinical development and capable of monitoring their progress and outcomes. oAble to make sense of conflicting priorities and reach effective and speedy solutions. oAbility to discuss evidence-based medicine. oEvidence of well-developed communication skills (verbal, written and expert clinical communication). oAbility to assess risks, anticipate difficulties and successfully address them.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

NEAS HQ, Bernicia Houose

Goldcrest Way

Newcastle Upon Tyne

NE15 8NY


Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

NEAS HQ, Bernicia Houose

Goldcrest Way

Newcastle Upon Tyne

NE15 8NY


Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Deputy director of Paramedicine

Daniel holland

daniel.holland@neas.nhs.uk

Details

Date posted

16 February 2024

Pay scheme

Agenda for change

Band

Band 8b

Salary

£58,972 to £68,525 a year Per Annum

Contract

Permanent

Working pattern

Full-time

Reference number

340-HCDE-02-24

Job locations

NEAS HQ, Bernicia Houose

Goldcrest Way

Newcastle Upon Tyne

NE15 8NY


Supporting documents

Privacy notice

North East Ambulance Service NHS Foundation Trust's privacy notice (opens in a new tab)