North East Ambulance Service NHS Foundation Trust

Facilities Officer (Hard FM)

The closing date is 10 July 2025

Job summary

The purpose of the Facilities Officer (Hard FM) role is to provide day to day monitoring & management of the Trust's hard facilities contracts & suppliers in line with service specifications, KPIs and performance management regimes. These include, but are not limited to mechanical, electrical, building maintenance and security systems.

The role has the aim of working with an supporting the various Estates and Facilities Managers in ensuring a seamless Estates and Facilities management service is maintained at all times. The post holder will have the responsibility of ensuring that all Trust premises are safe and comfortable for use and that all services meet statutory requirements, government targets and that they are responsive to stakeholder needs.

Main duties of the job

Please refer to the attached job description and person specification documents for full responsibilities and main duties of this job.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Date posted

03 July 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

340-FO-06-25

Job locations

Bernicia House

Goldcrest way

Newcastle upon tyne

NE15 8NY

Job description

Job responsibilities

Please refer to the attached job description and person specification documents for full responsibilities and main duties of this job.

Job description

Job responsibilities

Please refer to the attached job description and person specification documents for full responsibilities and main duties of this job.

Person Specification

Education qualifications and training

Essential

Qualification: Hons Degree in relevant subject i.e. Property Management, Building Surveying, Facilities Management
In depth knowledge of building construction.
Competent in the use of AutoCAD Architecture.
Defect appraisal and repair options
Detailed knowledge of Health and Safety legislation around the area of estates.
Contractor management experience.
The ability to utilise contract information to produce reports of a high standard
Good IT skills, including proficiency in the use of standard MS Office software i.e. Outlook, Word, PowerPoint, Excel etc.
Demonstrable experience in managing costs and achieving targets
Ability to understand and interpret end user requirements and manage expectations to achieve successful deliverables

Desirable

Member of (or working towards) Membership of a Professional Institution
Qualification or experience in project management
Experience of managing multiple properties.
Knowledge of construction project management

Person Specification

Education qualifications and training

Essential

Qualification: Hons Degree in relevant subject i.e. Property Management, Building Surveying, Facilities Management
In depth knowledge of building construction.
Competent in the use of AutoCAD Architecture.
Defect appraisal and repair options
Detailed knowledge of Health and Safety legislation around the area of estates.
Contractor management experience.
The ability to utilise contract information to produce reports of a high standard
Good IT skills, including proficiency in the use of standard MS Office software i.e. Outlook, Word, PowerPoint, Excel etc.
Demonstrable experience in managing costs and achieving targets
Ability to understand and interpret end user requirements and manage expectations to achieve successful deliverables

Desirable

Member of (or working towards) Membership of a Professional Institution
Qualification or experience in project management
Experience of managing multiple properties.
Knowledge of construction project management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

Bernicia House

Goldcrest way

Newcastle upon tyne

NE15 8NY

Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

Bernicia House

Goldcrest way

Newcastle upon tyne

NE15 8NY

Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)