North East Ambulance Service NHS Foundation Trust

Cyber Security and Technical Implementation Officer

Information:

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Job summary

We have an exciting opportunity for a Cyber Security and Technical Implementation Officer to join us on a full-time basis.

You will be responsible for ensuring the Trust maintains its excellent Cyber Security Threat defence and response; you will be responsible for ensuring technical implementations are conducted in line with both industry and Trust level standards, contributing and setting the latter.

Candidates should have a significant understanding of many aspects of cyber security and various technology concepts, i.e., cloud, virtualisation, storage etc. and be familiar with various type of hardware, operating systems, Microsoft product families & technologies and server platforms.

Assessment planned for 27th July 2023

Informal enquiries are welcomed: cyber.recruitment@neas.nhs.uk

Main duties of the job

Responsible for contributing to the research, design, and implementation of new highly complex IM&T systems, incorporating technical security (specifically) and compliance with applicable legislation, while also taking into consideration the organisation and end user requirements.

Contributing to the planning, design, installation, security, configuration, monitoring, preventative maintenance and troubleshooting of highly complex systems and to provide thorough, clear, precise documentation to support the delivery of said systems.

A specific focus on pro-active cyber security management. This entails both pro-active and reactive activity. The former encompasses delivery of industry standards across core infrastructure including impact assessment of any change as well as co-ordinating roll out. The latter involves reacting to a cyber incident that the trust is currently experiencing but to also examine system triggers and rectify / modify accordingly.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

Details

Date posted

22 June 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9340-CYBSEC-06-23

Job locations

Ambulance HQ, Bernicia House

Goldcrest Way, Newburn Riverside

Newcastle upon Tyne

NE15 8NY


Job description

Job responsibilities

Please see the attached documents to view the full job description for the Cyber Security and Technical Implementation Officer role.

Job description

Job responsibilities

Please see the attached documents to view the full job description for the Cyber Security and Technical Implementation Officer role.

Person Specification

Qualifications

Essential

  • ITIL Foundation certification
  • Educated to Degree level in relevant discipline with specialist knowledge or significant relevant experience with specialist knowledge.

Desirable

  • PRINCE Foundation.
  • ITIL Practitioner.
  • IT vendor certifications such as Microsoft, Citrix, Sophos.
  • Working towards or achieved Microsoft Certified Professional certification or equivalent in cyber security.

Experience

Essential

  • A minimum of 3 years working in an IT support environment.
  • Experience of Windows Server 2019+ and Windows 10/11 workstation administration.
  • Experience of working in an active directory domain.
  • Experience of working with clinical and corporate systems.
  • Experience of server/desktop virtualization.
  • Experience of supporting database systems (incl. SQL).
  • Significant experience of cyber security related products and configuration controls.
  • Experience in applying ITIL methodology through the Incident, Problem, Change and Configuration Management within a Service Desk environment.

Desirable

  • Experience in working in an NHS environment.
  • Experience of supporting a contact centre environment.
  • Experience in working in a PRINCE environment.

Knowledge

Essential

  • Understanding of the Data Protection Act, Freedom of Information Act, Information Governance and Caldicott requirements including awareness of Security and Confidentiality issues.
  • Awareness of IT business and its development.
  • Good understanding of LAN and WAN technologies and Protocols in particular TCP/IP.
  • A good working knowledge of PC and Server products hardware and software (incl. Exchange/365, Windows 10 & Server 2019).
  • A good working knowledge of enterprise storage technologies (incl. FC/iSCSI SANs).
  • A good working knowledge of server and desktop virtualization technologies, specifically Microsoft Hyper-V, RDS and Citrix XenDesktop and XenApp.
  • A good working knowledge of Active Directory.
  • A good working knowledge of cyber security products (software and hardware), i.e. next generation firewalls; Sophos product suites; MDM etc.
  • A good working knowledge of deployment/update technologies such as MDS, WDS/MDT, WSUS and Group Policy or equivalents.

Special Requirements

Essential

  • Full driving license.
Person Specification

Qualifications

Essential

  • ITIL Foundation certification
  • Educated to Degree level in relevant discipline with specialist knowledge or significant relevant experience with specialist knowledge.

Desirable

  • PRINCE Foundation.
  • ITIL Practitioner.
  • IT vendor certifications such as Microsoft, Citrix, Sophos.
  • Working towards or achieved Microsoft Certified Professional certification or equivalent in cyber security.

Experience

Essential

  • A minimum of 3 years working in an IT support environment.
  • Experience of Windows Server 2019+ and Windows 10/11 workstation administration.
  • Experience of working in an active directory domain.
  • Experience of working with clinical and corporate systems.
  • Experience of server/desktop virtualization.
  • Experience of supporting database systems (incl. SQL).
  • Significant experience of cyber security related products and configuration controls.
  • Experience in applying ITIL methodology through the Incident, Problem, Change and Configuration Management within a Service Desk environment.

Desirable

  • Experience in working in an NHS environment.
  • Experience of supporting a contact centre environment.
  • Experience in working in a PRINCE environment.

Knowledge

Essential

  • Understanding of the Data Protection Act, Freedom of Information Act, Information Governance and Caldicott requirements including awareness of Security and Confidentiality issues.
  • Awareness of IT business and its development.
  • Good understanding of LAN and WAN technologies and Protocols in particular TCP/IP.
  • A good working knowledge of PC and Server products hardware and software (incl. Exchange/365, Windows 10 & Server 2019).
  • A good working knowledge of enterprise storage technologies (incl. FC/iSCSI SANs).
  • A good working knowledge of server and desktop virtualization technologies, specifically Microsoft Hyper-V, RDS and Citrix XenDesktop and XenApp.
  • A good working knowledge of Active Directory.
  • A good working knowledge of cyber security products (software and hardware), i.e. next generation firewalls; Sophos product suites; MDM etc.
  • A good working knowledge of deployment/update technologies such as MDS, WDS/MDT, WSUS and Group Policy or equivalents.

Special Requirements

Essential

  • Full driving license.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

Ambulance HQ, Bernicia House

Goldcrest Way, Newburn Riverside

Newcastle upon Tyne

NE15 8NY


Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

Ambulance HQ, Bernicia House

Goldcrest Way, Newburn Riverside

Newcastle upon Tyne

NE15 8NY


Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Details

Date posted

22 June 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9340-CYBSEC-06-23

Job locations

Ambulance HQ, Bernicia House

Goldcrest Way, Newburn Riverside

Newcastle upon Tyne

NE15 8NY


Supporting documents

Privacy notice

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