North East Ambulance Service NHS Foundation Trust

Clinical Coordinator

The closing date is 17 February 2026

Job summary

We are delighted to offer a permanent opportunity for a committed,skilledand motivated individual to undertake the role of ClinicalCoordinatorwithin the CAS.

This newly created role offers the chance to step into a key performance management position. The post is ideal for an existing Senior Clinical Advisor who wishes to undertake a more senior role and who isseekingto dynamically make a difference to our performance.

The role has been developed to enable a focused overview on the ambulance disposition workload to ensure clinical validations are maximised through the navigation ofappropriate cases.

This is an excellent opportunity for thoseseekingto develop their clinical and leadership skills at a more enhanced level.

This role includes participation in a rota covering evenings and weekends over the 24-hour period.

For more information about this exciting permanent opportunity, please contact Barbara Wells, Clinical Service Manager.

Main duties of the job

The ClinicalCoordinatorwill have overall responsibility for the clinicians undertaking validation and will be accountable for the key performance indicators on a shift basis. As such the role is key to the achievement of both our Ambulance Response Programme (ARP) standards and the Hear & Treat target.

The ClinicalCoordinatorwill contribute to the creation of a clinically focused EOC and an environment in which excellence in clinical care can flourish. You will support EOC staff to practice safely and effectively to meet the standardsrequired.

As the post is new, thisprovidesan opportunity to shape, develop and embed the ClinicalCoordinatorrole within the CAS.

About us

We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.

Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!

Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.

We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.

We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.

Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".

We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.

From 01/04/25 If your role needs a DBS you'll be subject to salary deduction totaling £49.50, spread over first and second pay.

Date posted

04 February 2026

Pay scheme

Agenda for change

Band

Band 7

Salary

£47,810 to £54,710 a year pa

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

340-CC-02-26

Job locations

Various locations

NE15 8NY

Job description

Job responsibilities

Please refer to the attached job description and person specification documents for full responsibilities and main duties of this role.

Job description

Job responsibilities

Please refer to the attached job description and person specification documents for full responsibilities and main duties of this role.

Person Specification

Education and Qualifications

Essential

Higher education qualification e.g. Degree / Diploma in Paramedic / Nursing Practice or possessing work experience demonstrating graduate level ability.
HCPC Registered Paramedic (minimum of 2-3 years post registration, must have completed NQP consolidation and autonomous clinical practice or equivalent). OR Registered Nurse on Part 1 of the NMC Register (minimum of 2 years registration and autonomous clinical practice or equivalent)

Desirable

Has completed the graduate diploma (level 7 in enhanced practice)

Experience

Essential

Experience of working in an Emergency Operations Centre as a clinician undertaking remote assessment.
In depth knowledge, use and training in remote triage systems (for example MTS).

Desirable

Knowledge and experience of managing and leading a team.

Knowledge

Essential

Excellent clinical knowledge.

Person Specification

Education and Qualifications

Essential

Higher education qualification e.g. Degree / Diploma in Paramedic / Nursing Practice or possessing work experience demonstrating graduate level ability.
HCPC Registered Paramedic (minimum of 2-3 years post registration, must have completed NQP consolidation and autonomous clinical practice or equivalent). OR Registered Nurse on Part 1 of the NMC Register (minimum of 2 years registration and autonomous clinical practice or equivalent)

Desirable

Has completed the graduate diploma (level 7 in enhanced practice)

Experience

Essential

Experience of working in an Emergency Operations Centre as a clinician undertaking remote assessment.
In depth knowledge, use and training in remote triage systems (for example MTS).

Desirable

Knowledge and experience of managing and leading a team.

Knowledge

Essential

Excellent clinical knowledge.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

Various locations

NE15 8NY

Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

North East Ambulance Service NHS Foundation Trust

Address

Various locations

NE15 8NY

Employer's website

https://www.neas.nhs.uk/ (Opens in a new tab)