Job summary
Are you passionate about technology-enhanced learning and simulation in healthcare education? Are you looking for an opportunity to make a meaningful impact on the training and development of healthcare professionals? If so, the North East Ambulance Service NHS Trust has a rewarding opportunity for you!
As a Simulation Education Officer, you will play a pivotal role in shaping the future of healthcare education. Your responsibilities will encompass a wide range of activities, from maintaining and updating state-of-the-art simulation equipment to providing technical support for complex simulations. You will be at the forefront of technology-enhanced learning, ensuring our educators have the tools and knowledge needed to deliver high-fidelity simulation and educational experiences.
Main duties of the job
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Supporting the use of technology and simulation in education to meet the organisation's needs.
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Developing, supporting, testing, maintaining, and updating technology and simulation equipment used in the Education Centre.
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Maintaining an asset register for all technology and simulation equipment used in education.
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Managing a booking system for equipment and facilitating booking requests from the education delivery team.
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Providing technical support for simulation and education technology, including fault investigation and escalation.
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Being a subject matter expert for simulation and education technology.
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Supporting learners and educators in the use of simulation equipment and technology.
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Staying updated with new technology in the education and simulation field.
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Expanding the catalogue of immersive room settings and creating educational videos.
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Collaborating with the education team to develop and improve simulations.
About us
We employ 3,500 staff in 63 locations and serve a population of 2,600,000 in Northumberland, Tyne & Wear, County Durham, and Tees over 3230 square miles.
Many people think the job of the ambulance service is to collect patients and take them to hospital, but we do much more!
Paramedic skills have developed hugely in recent years, meaning we carry out more treatment at the scene and en-route to hospital.
We have a dedicated clinical assessment service that allows us to provide patients with the most appropriate care from the beginning of the patient journey.
We have a specialised branch of the Trust called HART which deal with explosions or terrorist attacks.
Ultimately patients are the heart of everything that we do to support our mission of "safe, effective and responsive care for all".
We value and respect the diversity employees bring to our workplace. We recruit a workforce that reflects the community we serve, and welcome applications from people from all backgrounds. To ensure we deliver on our aims in relation to diversity and inclusion we assess ourselves against a range of frameworks. We are ENEI Gold employer, Disability Confident Leader, Dyslexia Smart Award employer, Dementia Friendly, and part of Mind Blue Light programme and the Race at Work Charter from the Princes Responsible Business Network and are achieving across all objectives in NHS Equality Delivery System.
Job description
Job responsibilities
Please see the job description and person specification attached for further information on the role.
Job description
Job responsibilities
Please see the job description and person specification attached for further information on the role.
Person Specification
Education/Qualifications
Essential
- Degree in digital or education subject, or equivalent level of experience. ? Qualification to diploma level in IT or equivalent level of knowledge in IT, digital, education or simulation
Desirable
- Education and training (PTLLS) qualification ? Laerdal or similar simulation set up qualification
Knowledge
Essential
- Expertise of supporting and setting up clinical simulation equipment ? Knowledge of Microsoft Windows 10/11 operating system and Office 365 ? Knowledge of setup and connectivity of IT equipment to support the delivery of training ? Knowledge of current mobile and online technologies in supporting simulation, education and learning
Desirable
- Knowledge of Ambulance service clinical roles and equipment. ? Knowledge of using the Digital Learning Solution and ESR/OLM systems ? Good knowledge of immersive room technology ? Video editing skills ? Moulage skills
Experience
Essential
- Experience of working within a Simulation, IT support or training role ? Significant experience with simulation technology patient simulators or similar ? Good It skills and experience using Microsoft Office applications such as Word, Excel, and PowerPoint etc. ? Experience of working on own initiative and as part of a team ? Experience of developing reports/using datasets/data analysis
Desirable
- Experience in developing immersive room content, 360 video etc ? Experience of recording, editing, and producing training videos ? Experience working in a clinical role ? Experience of applying moulage for trauma simulation
Key Skills
Essential
- Ability to present and train others ? Ability to identify, log, investigate and resolve technical and compatibility issues to assist with a smooth learning experience. ? Problem-solving and troubleshooting ? Excellent communication and organisation skills and following policies and procedures ? Effective in translating technical/complex information into a simple terms and tailoring language to different levels of users and abilities ? Analytical and judgement skills, ability to interpret data effectively ? Ability to communicate and have challenging conversations in regards to complex simulation data. ? Creativity skills
Desirable
- Demonstrate excellent leadership qualities, knowledge and skills
Person Specification
Education/Qualifications
Essential
- Degree in digital or education subject, or equivalent level of experience. ? Qualification to diploma level in IT or equivalent level of knowledge in IT, digital, education or simulation
Desirable
- Education and training (PTLLS) qualification ? Laerdal or similar simulation set up qualification
Knowledge
Essential
- Expertise of supporting and setting up clinical simulation equipment ? Knowledge of Microsoft Windows 10/11 operating system and Office 365 ? Knowledge of setup and connectivity of IT equipment to support the delivery of training ? Knowledge of current mobile and online technologies in supporting simulation, education and learning
Desirable
- Knowledge of Ambulance service clinical roles and equipment. ? Knowledge of using the Digital Learning Solution and ESR/OLM systems ? Good knowledge of immersive room technology ? Video editing skills ? Moulage skills
Experience
Essential
- Experience of working within a Simulation, IT support or training role ? Significant experience with simulation technology patient simulators or similar ? Good It skills and experience using Microsoft Office applications such as Word, Excel, and PowerPoint etc. ? Experience of working on own initiative and as part of a team ? Experience of developing reports/using datasets/data analysis
Desirable
- Experience in developing immersive room content, 360 video etc ? Experience of recording, editing, and producing training videos ? Experience working in a clinical role ? Experience of applying moulage for trauma simulation
Key Skills
Essential
- Ability to present and train others ? Ability to identify, log, investigate and resolve technical and compatibility issues to assist with a smooth learning experience. ? Problem-solving and troubleshooting ? Excellent communication and organisation skills and following policies and procedures ? Effective in translating technical/complex information into a simple terms and tailoring language to different levels of users and abilities ? Analytical and judgement skills, ability to interpret data effectively ? Ability to communicate and have challenging conversations in regards to complex simulation data. ? Creativity skills
Desirable
- Demonstrate excellent leadership qualities, knowledge and skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
North East Ambulance Service NHS Foundation Trust
Address
North East Ambulance Service Education Centre
1A Dukesway Court
Gateshead
NE11 0PJ
Employer's website
https://www.neas.nhs.uk/ (Opens in a new tab)