Job summary
The post holder will work as an integral part of the ward team. He/she will assist in the coordination of all patient facilities/services in the ward area and to ensure a clean, safe andcomfortable environment.The main elements of the role are ensuring the delivery of cleaning, catering and minormaintenance, together with other specified tasks to meet patient needs, as determined by theSupervisory Sister.The post holder will work closely with contractors and support services departments as directedby the Supervisory Sister. He/she will assist in maintaining quality standards and rectifydeficiencies.
Main duties of the job
- Prepare and serve patient breakfasts (e.g., cereals, toast) around07:00.
- Distribute/collect patient menus for lunch/supper, checking for bed changes and new admissions. Lunch menus must be collected by09:00.
- Liaise with Catering for lunch and supper delivery; assist delivering trays.
- Conduct mid-morning/afternoon tea/refreshment rounds (at least 7 drinks must be offered per day).
- Provide drinks as requested, ensuring fresh water is available at the bedside (unless advised otherwise).
- Collect used meal trays, cutlery and crockery promptly.
- Maintain ward pantry cleanliness and ensure fridge temperatures are correct.
- Stock Rotation (FIFO): Always practice "First In, First Out" when managing food supplies. Check expiry dates carefully and rotate stock to use older items first (critical for milk, bread, and nutritional supplements).
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognized center of excellence in a range of services and major specialties and we are part of the Bristol NHS Group.
Recognized as the Best UK Employer of the Year for Nursing Staff at the Nursing Times Workforce Summit and Awards 2025, our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organization and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Job description
Job responsibilities
Housekeeping involves a large amount of essential but often invisible work. Cleaning cupboards, shelves, and trolleys; keeping pantries organised; restocking PPE; maintaining the nutritional drinks fridge; and decluttering the ward all require continuity and time. These tasks only become noticeable when they stop being done, which is why they must be protected within the daily workload. Housekeepers support the clinical team by taking responsibility for the non-clinical routines that allow nurses and HCAs to devote time to patient care.
Job description
Job responsibilities
Housekeeping involves a large amount of essential but often invisible work. Cleaning cupboards, shelves, and trolleys; keeping pantries organised; restocking PPE; maintaining the nutritional drinks fridge; and decluttering the ward all require continuity and time. These tasks only become noticeable when they stop being done, which is why they must be protected within the daily workload. Housekeepers support the clinical team by taking responsibility for the non-clinical routines that allow nurses and HCAs to devote time to patient care.
Person Specification
Work Experience
Essential
- Be able to work as a member of a team
- Experience of time management skills and prioritising work
Desirable
- Experience of working in a health or social care setting
Education/Training/Qualifications
Essential
- Apprenticeship in Health Level 2 or QCF Diploma level 2 Health (NB: Although this qualification is essential for the role, applicants without the relevant course will be expecte
- Numeracy and Literacy Level 1 or equivalent
- Evidence of full time education achievements
- IT skills, basic word, Email, keyboard skills, data collection
- Ability and willingness to undertake appropriate training for required clinical activities
Knowledge/Skills/Abilities
Essential
- Excellent communication skills both written and verbal
- Able to complete appropriate documentation accurately
- Able to demonstrate an awareness of healthcare work and policies and procedures
- Able to adapt quickly to changing situations
- Committed to providing high quality patient care
Person Specification
Work Experience
Essential
- Be able to work as a member of a team
- Experience of time management skills and prioritising work
Desirable
- Experience of working in a health or social care setting
Education/Training/Qualifications
Essential
- Apprenticeship in Health Level 2 or QCF Diploma level 2 Health (NB: Although this qualification is essential for the role, applicants without the relevant course will be expecte
- Numeracy and Literacy Level 1 or equivalent
- Evidence of full time education achievements
- IT skills, basic word, Email, keyboard skills, data collection
- Ability and willingness to undertake appropriate training for required clinical activities
Knowledge/Skills/Abilities
Essential
- Excellent communication skills both written and verbal
- Able to complete appropriate documentation accurately
- Able to demonstrate an awareness of healthcare work and policies and procedures
- Able to adapt quickly to changing situations
- Committed to providing high quality patient care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
