Job summary
Administration Assistant - Band 3 ASCR Senior Management Team - North Bristol NHS Trust
? Based at Southmead Hospital
Are you an organised, proactive and motivated individual looking to develop your administrative career within a dynamic NHS environment?Do you thrive in a role where your work directly supports patient care, senior leaders and the smooth running of fast-paced services?
North Bristol NHS Trust is seeking an exceptional Administration Assistant (Band 3) to join our ASCR Senior Management Team. This is an exciting opportunity to play a key role in supporting a large and busy clinical division, whilst contributing to the Trust's values: Caring, Ambitious, Respectful and Supportive (NBT CARES).
Main duties of the job
What You Will Be Doing
In this varied and rewarding role, you will provide high-quality administrative and clerical support to the Senior Divisional Management Team, including:
- Managing diaries, coordinating meetings, booking rooms and preparing documentation
- Producing and distributing simple reports
- Supporting minute-taking for divisional, HR investigatory and decision-making meetings
- Maintaining action logs and ensuring timely follow-up
- Handling sensitive or confidential information in line with GDPR
- Responding to telephone enquiries and supporting general office processes
- Assisting with project work, data entry and roster administration
- Building effective working relationships with colleagues across the Division
This role requires professionalism, discretion and the ability to remain composed under pressure.
About us
Why Join Us?
At North Bristol NHS Trust, you'll be part of a forward-thinking organisation where your contribution matters. You will:
- Work closely with senior leaders and gain insight into divisional operations
- Be part of a friendly, supportive team with opportunities to learn and grow
- Play a key enabling role in improving patient experience
- Work in a Trust that cares deeply about staff wellbeing, equality and inclusive
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered. North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Job description
Job responsibilities
What Were Looking For Essential Skills & Experience
- Prior administrative or clerical experience (not necessarily within the NHS)
- Confident communication skills written and verbal
- Strong IT proficiency, including Outlook 365 and Microsoft Office
- Excellent organisational and workloadmanagement skills
- Ability to work independently, prioritise, and meet tight deadlines
- Experience handling confidential information appropriately
- Ability to support meeting administration, including preparing papers and maintaining records
Desirable Qualities - Experience in a healthcare environment
- Typing qualifications or ICDL
- Familiarity with NHS systems such as Trac, Allocate/rosters or Power BI
- Ability to use AI/Copilot tools to improve efficiency
- Experience supporting project administration
For full details of the role see attached job description and person specification.
Job description
Job responsibilities
What Were Looking For Essential Skills & Experience
- Prior administrative or clerical experience (not necessarily within the NHS)
- Confident communication skills written and verbal
- Strong IT proficiency, including Outlook 365 and Microsoft Office
- Excellent organisational and workloadmanagement skills
- Ability to work independently, prioritise, and meet tight deadlines
- Experience handling confidential information appropriately
- Ability to support meeting administration, including preparing papers and maintaining records
Desirable Qualities - Experience in a healthcare environment
- Typing qualifications or ICDL
- Familiarity with NHS systems such as Trac, Allocate/rosters or Power BI
- Ability to use AI/Copilot tools to improve efficiency
- Experience supporting project administration
For full details of the role see attached job description and person specification.
Person Specification
Education/Training/Qualifications
Essential
- GCSE grade A-C (grade 4 and above) or equivalent in English and Maths
Work Experience
Essential
- Experience in an administrative role
- Experience working within a pressurised environment
- Experience of working within a team and able to work with people at all levels
- Experience handling confidential or sensitive information in accordance with GDPR
- Experience supporting with meeting management, including managing dairy entries, preparing papers, upkeeping action logs, minuting.
Desirable
- Previous NHS or public sector experience
Knowledge/Skills/Abilities
Essential
- IT proficient including ability to use microsoft office software e.g excel, word
- Excellent communication and interpersonal skills, confident and articulate telephone manner
- Organisational skills including meticulous attention to detail, managing and prioritising own workload and working to tight deadlines
- Ability to work unsupervised and on own initiative, self-motivated
Desirable
- An understanding of confidentiality
Person Specification
Education/Training/Qualifications
Essential
- GCSE grade A-C (grade 4 and above) or equivalent in English and Maths
Work Experience
Essential
- Experience in an administrative role
- Experience working within a pressurised environment
- Experience of working within a team and able to work with people at all levels
- Experience handling confidential or sensitive information in accordance with GDPR
- Experience supporting with meeting management, including managing dairy entries, preparing papers, upkeeping action logs, minuting.
Desirable
- Previous NHS or public sector experience
Knowledge/Skills/Abilities
Essential
- IT proficient including ability to use microsoft office software e.g excel, word
- Excellent communication and interpersonal skills, confident and articulate telephone manner
- Organisational skills including meticulous attention to detail, managing and prioritising own workload and working to tight deadlines
- Ability to work unsupervised and on own initiative, self-motivated
Desirable
- An understanding of confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
