Job summary
Band3 Research Administrator
Full-timepost (37.5 hours per week)
The HIV, Immunology, Gastro and Hepatology Research Team (HIGH) are a supportive, and highly motivated team. This post is ideal for those who wish to build on their existing administration experience and contribute to the development of evidence-based patient care.
If you are motivated, dedicated, with exceptional organisation/planning skills and have great attention to detail and strong IT skills then this offers a fantastic opportunity for career development.
You'll be based in the Clinical Research Centre at Southmead Hospital.
We are offering:
The post holder will be employed by the Research &DevelopmentDepartment of North Bristol Trustwhohave recently been awardedSilveraccreditation with "Investors in People" which underlines our commitment to support and lead our staff to be the best they can be.
We welcome informal visits and encourage you to contact us for further information.
Please note that this is a fixed term post in line with current research funding available and we cannot guarantee extension beyond this time
Main duties of the job
Please see the Job Description for more information.
1. Provide administrative support for the delivery of all aspects of research in accordance with study protocol, UK policy framework for Health and Social Care Research, ethical principles and the Trust's values and objectives, policies and legal requirements.
2. Ensure site files, case report files, and other relevant documentation are completed in accordance with ICH-GCP (inc Statutory Instruments), ISO 14155, and local, national and international legislation.
3. Advocate for the safety and well-being of patients/participants, and staff.
4. Actively promote research across the trust and wider communities
5. Communicate professionally and clearly with all patients/participants, colleagues and stakeholders
6. Demonstrate initiative relevant to your role and act as a professional role model
7. Be an upstander for addressing concerns as they arise
8. Support and educate colleagues including students and Principal Investigators (PIs)
9. Work within various research teams and clinical environments as needed
10. Play an active role in delivering a sustainable service.
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialties and we are part of the Bristol NHS Group.
Recognised as the Best UK Employer of the Year for Nursing Staff at the Nursing Times Workforce Summit and Awards 2025, our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Job description
Job responsibilities
Please see the Job Description for more information.
Assist and co-ordinate research administration, ensuring patient safety and compliance with study protocol and Standard Operating Procedures (SOPs) and suggest improvements as appropriate under direct supervision.
Arrange, book and record patient appointments in line with trust systems and the study protocol.
Ensure clear and efficient communication and information flow within the research team and between patient/participant, colleagues, stakeholders and external contacts.
Assist in the preparation of reports for team and the infrastructure reviews as required.
Communicate effectively in a variety of different methods with staff, patients/participants overcoming barriers to understanding and on occasion de-escalate volatile situations.
Take an active role in the care and maintenance of all equipment and consumable goods within the department. Take appropriate action in regard to faulty equipment as per SOP.
Support the cleanliness and organisation of the department, with sufficient supplies and equipment which are in working order and correctly stored at all times.
Job description
Job responsibilities
Please see the Job Description for more information.
Assist and co-ordinate research administration, ensuring patient safety and compliance with study protocol and Standard Operating Procedures (SOPs) and suggest improvements as appropriate under direct supervision.
Arrange, book and record patient appointments in line with trust systems and the study protocol.
Ensure clear and efficient communication and information flow within the research team and between patient/participant, colleagues, stakeholders and external contacts.
Assist in the preparation of reports for team and the infrastructure reviews as required.
Communicate effectively in a variety of different methods with staff, patients/participants overcoming barriers to understanding and on occasion de-escalate volatile situations.
Take an active role in the care and maintenance of all equipment and consumable goods within the department. Take appropriate action in regard to faulty equipment as per SOP.
Support the cleanliness and organisation of the department, with sufficient supplies and equipment which are in working order and correctly stored at all times.
Person Specification
Education/Training/Qualifications
Essential
- 1.Level 3 qualifications (such as A levels, diploma level 3, NVQ 3 etc) or equivalent qualifications or relevant experience.
- 2.Maintain mandatory training required for the role.
- 3.Undertake and maintain ICH-GCP certification.
Work Experince
Essential
- 4.Competent IT/digital literacy skills and expectation to develop these in line with the needs of the service.
- 5.Previous administrative or relevant experience.
- 6.Demonstrates continuous professional development (CPD).
- 7.Effective communication, interpersonal, and influencing skills.
- 8.Able to prioritise, organise, and make decisions in relation to own work with support.
- 9.Attention to detail and ability to meet deadlines
- 10.Willingness to support junior staff.
- 11.Able to deal with non-routine enquiries and situations.
Desirable
- 14.Experience in contributing to service improvement or development.
Knowledge/Skills/Abilities
Essential
- 12.Experience in administrative or research-related tasks.
- 13.Experience in working to protocols, policies, and procedures.
Desirable
- 14.Experience in contributing to service improvement or development.
Personal Qualities/Special Circumstances
Essential
- 15.Adaptability and flexibility to meet the needs of the service.
- 16.Ability to work under pressure and promote a positive working environment.
Desirable
- 17.Ability to be mobile to meet the needs of the post.
Person Specification
Education/Training/Qualifications
Essential
- 1.Level 3 qualifications (such as A levels, diploma level 3, NVQ 3 etc) or equivalent qualifications or relevant experience.
- 2.Maintain mandatory training required for the role.
- 3.Undertake and maintain ICH-GCP certification.
Work Experince
Essential
- 4.Competent IT/digital literacy skills and expectation to develop these in line with the needs of the service.
- 5.Previous administrative or relevant experience.
- 6.Demonstrates continuous professional development (CPD).
- 7.Effective communication, interpersonal, and influencing skills.
- 8.Able to prioritise, organise, and make decisions in relation to own work with support.
- 9.Attention to detail and ability to meet deadlines
- 10.Willingness to support junior staff.
- 11.Able to deal with non-routine enquiries and situations.
Desirable
- 14.Experience in contributing to service improvement or development.
Knowledge/Skills/Abilities
Essential
- 12.Experience in administrative or research-related tasks.
- 13.Experience in working to protocols, policies, and procedures.
Desirable
- 14.Experience in contributing to service improvement or development.
Personal Qualities/Special Circumstances
Essential
- 15.Adaptability and flexibility to meet the needs of the service.
- 16.Ability to work under pressure and promote a positive working environment.
Desirable
- 17.Ability to be mobile to meet the needs of the post.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
