Job summary
An exciting opportunity has arisen to progress the health inequality agenda within the Bristol NHS Group, developing plans that address inequality and create sustainable change for patients. The Equitable Access Coordinator for Cancer is a new post with the specific purpose to support those patients on a cancer pathway who may be more likely to experience blocks to how they access or experience cancer care.
The role requires someone with exceptional organisational and data management skills who can also demonstrate great communication and interpersonal skills. A caring and sensitive attitude is essential as you will be communicating with patients, their families and carers.
It is likely that the successful candidate will have the opportunity to become a Macmillan Professional, which provides access to a £1,000 personal development grant for training opportunities relevant to the role, along with other benefits.
Main duties of the job
The post holder will work closely with clinicians, managers and booking staff to identify and resolve delays in the pathway. They will be responsible for identifying patients at risk of not attending appointments, utilising demographic data that has been shown to give insight into the social determinants of health. Where necessary, the post holder will proactively reach out to offer support to individual patients. This may involve identifying barriers to access and working with patients, families and communities to overcome these, enabling people to get the care they need.
The successful candidate will be supported to develop and implement an improvement plan to ensure equitable access to cancer services sustainably now and in the future. This will involve working closely with different stakeholders across cancer pathways, from both primary and secondary care. The post holder will have the opportunity to engage with patients and communities to understand barriers and needs relating to supporting timely attendance, co-creating solutions.
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Job description
Job responsibilities
See attached Job Description and Person Specification for more info. This is an exciting opportunity to join a hard-working, friendly team committed to improving services for the local population.
Job description
Job responsibilities
See attached Job Description and Person Specification for more info. This is an exciting opportunity to join a hard-working, friendly team committed to improving services for the local population.
Person Specification
Education/Training/Qualifications
Essential
- GCSE English Language and Mathematics (Grades A-C) or equivalent
- Evidence of continued role development
- Willingness to undertake learning and development
Desirable
Work Experience
Essential
- Relevant health or social care experience
- Experience in the use of data management
- Experience of working with patients and carers
Desirable
- Experience in coordinating a patient workload
Knowledge/Skills/Abilities
Essential
- Evidence of good communications skills
- Understanding of person-centred care
- Understanding of the health and social care environment
- IT Skills
- Able to use own initiative
- Effective organisation skills
- Ability to communicate both verbally and non-verbally on a daily basis with people of all levels
- Ability to show empathy and understand the difficulties faced by people affected by cancer
- Ability to prioritise own workload
- Ability to retrieve information from a wide range of sources and in different formats
- Awareness of cancer policies
- Some knowledge of relevant cancer treatments, interventions and terminology
Personal Qualities/Special Circumstances
Essential
- Calm and objective
- Confident yet approachable
- Acts in a kind and professional manner
- Recognition of own limitations
- Demonstrates enthusiasm
- Ability to deal with complex and difficult emotional situations
- Ability to travel between sites on occasion
Person Specification
Education/Training/Qualifications
Essential
- GCSE English Language and Mathematics (Grades A-C) or equivalent
- Evidence of continued role development
- Willingness to undertake learning and development
Desirable
Work Experience
Essential
- Relevant health or social care experience
- Experience in the use of data management
- Experience of working with patients and carers
Desirable
- Experience in coordinating a patient workload
Knowledge/Skills/Abilities
Essential
- Evidence of good communications skills
- Understanding of person-centred care
- Understanding of the health and social care environment
- IT Skills
- Able to use own initiative
- Effective organisation skills
- Ability to communicate both verbally and non-verbally on a daily basis with people of all levels
- Ability to show empathy and understand the difficulties faced by people affected by cancer
- Ability to prioritise own workload
- Ability to retrieve information from a wide range of sources and in different formats
- Awareness of cancer policies
- Some knowledge of relevant cancer treatments, interventions and terminology
Personal Qualities/Special Circumstances
Essential
- Calm and objective
- Confident yet approachable
- Acts in a kind and professional manner
- Recognition of own limitations
- Demonstrates enthusiasm
- Ability to deal with complex and difficult emotional situations
- Ability to travel between sites on occasion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
