Job summary
To develop the EFM workforce by equipping them with the skills, knowledge, and competence necessary to deliver a safe and effective service.
To contribute to the Learning & Development strategy under the guidance of the EFM Training & Development Manager.
To provide classroom and practical training in workplace skills and associated duties, as directed by the EFM Training & Development Manager.
To conduct follow-up observations for new and existing staff, ensuring they demonstrate competency to work in accordance with the correct procedures as trained.
To support the EFM Training & Development Manager in their full range of duties, including the delivery of cleaning/domestic skills, food safety, NHS mandatory training, and "Welcome to EFM" inductions for new staff.
Main duties of the job
Knowledgeo A working knowledge, or willingness to develop knowledge, of NHS standards of cleanliness and local Trust cleaning policies and procedures.o General knowledge of training delivery techniques, including the use of presentation equipment.o Basic knowledge of working with staff who have Basic Skills needs and/or for whom English is not their first language.o Working knowledge of vocational training and qualifications.Trainingo Level 3 Education and Training qualification, or equivalent experience. Candidates actively working towards or willing to undertake this qualification will also be considered.o Evidence of, and enthusiasm for, ongoing professional development and personal growth within their area of occupational competence.Experienceo Experience in supporting staff/learners in the workplace, delivering Soft Facilities Management skills such as cleaning skills training and solutions.
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Job description
Job responsibilities
Assist in developing and delivering effective work skills training to groups of staff with varying abilities. This includes cleaning skills, mandatory skills, catering support, and "Welcome to EFM" new staff inductions. Liaise and coordinate effectively with staff members, managers, and other division members to optimise learning opportunities in both the workplace and classroom. Observe new staff members' progress in the workplace after initial training to ensure they can effectively demonstrate and utilise their new skills. Contribute to the identification of training needs through analysis and assist in developing programmes in response. Evaluate the effectiveness of training programmes and contribute to assessing their impact on the service. Provide requested information to staff regarding their training requirements. Ensure accurate and timely completion of all documentation to required standards. Maintain and appropriately use Trust resources, reporting faults and malfunctions when they occur. Stay updated on national and local priorities, policies, procedures, and training guidelines. Handle sensitive information professionally, seeking clarity when necessary. Report any unsafe practices observed. Assist with other aspects of the training department as needed. Report concerns to the EFM Training & Development Manager, identifying issues outside your level of competence. Ensure the training area is prepared and maintained to facilitate learning. Be familiar with Trust Policies and Procedures. Maintain respect for privacy, dignity, and confidentiality in all actions. Exhibit professional behaviour, demonstrating excellent customer care and supporting equality, diversity, and inclusion of all learners. Act within the limits of your competence, ensuring actions support the care, protection, and wellbeing of others. Maintain responsibility for identifying your own continuing development needs. Ensure all mandatory training is completed in line with Trust policy and maintain records of progression and achievement.
Job description
Job responsibilities
Assist in developing and delivering effective work skills training to groups of staff with varying abilities. This includes cleaning skills, mandatory skills, catering support, and "Welcome to EFM" new staff inductions. Liaise and coordinate effectively with staff members, managers, and other division members to optimise learning opportunities in both the workplace and classroom. Observe new staff members' progress in the workplace after initial training to ensure they can effectively demonstrate and utilise their new skills. Contribute to the identification of training needs through analysis and assist in developing programmes in response. Evaluate the effectiveness of training programmes and contribute to assessing their impact on the service. Provide requested information to staff regarding their training requirements. Ensure accurate and timely completion of all documentation to required standards. Maintain and appropriately use Trust resources, reporting faults and malfunctions when they occur. Stay updated on national and local priorities, policies, procedures, and training guidelines. Handle sensitive information professionally, seeking clarity when necessary. Report any unsafe practices observed. Assist with other aspects of the training department as needed. Report concerns to the EFM Training & Development Manager, identifying issues outside your level of competence. Ensure the training area is prepared and maintained to facilitate learning. Be familiar with Trust Policies and Procedures. Maintain respect for privacy, dignity, and confidentiality in all actions. Exhibit professional behaviour, demonstrating excellent customer care and supporting equality, diversity, and inclusion of all learners. Act within the limits of your competence, ensuring actions support the care, protection, and wellbeing of others. Maintain responsibility for identifying your own continuing development needs. Ensure all mandatory training is completed in line with Trust policy and maintain records of progression and achievement.
Person Specification
Education/Training/Qualifications
Essential
- Minimum of Level 3 Education and Training Certificate (or equivalent experience)
- Working knowledge or willingness to develop knowledge of NHS Standards of cleanliness and local Trust cleaning standards/
- General knowledge of training delivery techniques including the use of presentation equipment.
Desirable
- Level 4 CIEH Food Safety Certificate.
Work Experience
Essential
- Basic knowledge of working with staff who have basic skills needs &/or for whom English is not their first language.
- Evidence of recent learning training and/or facilitation experience.
Desirable
- Experience of training in a variety of settings and group sizes.
- Experience of educationally supporting learners in the workplace
- Experience of planning, preparing and delivering workplace training programmes.
Knowledge/Skills/Abilities
Essential
- Proficient IT skills with confidence using Windows based applications such as Word, PowerPoint and Outlook.
- Strong organisational and problem-solving skills with experience in planning, prioritising both self and learners
Desirable
- Possess excellent presentation skills and ability to deliver training.
- Ability to research and evaluate different types of information from a variety of sources and present information in a straightforward and logical way.
Personal Qualities/Special Circumstances
Essential
- Flexibility in hours of work is required, as duties will include training, assessment, and observation of staff who may be on shift. This may occasionally include unsocial hours, such as evening, night, and weekend work, with prior notice.
- Adaptability in dealing with delays and unforeseen circumstances - being prepared for the unexpected.
Person Specification
Education/Training/Qualifications
Essential
- Minimum of Level 3 Education and Training Certificate (or equivalent experience)
- Working knowledge or willingness to develop knowledge of NHS Standards of cleanliness and local Trust cleaning standards/
- General knowledge of training delivery techniques including the use of presentation equipment.
Desirable
- Level 4 CIEH Food Safety Certificate.
Work Experience
Essential
- Basic knowledge of working with staff who have basic skills needs &/or for whom English is not their first language.
- Evidence of recent learning training and/or facilitation experience.
Desirable
- Experience of training in a variety of settings and group sizes.
- Experience of educationally supporting learners in the workplace
- Experience of planning, preparing and delivering workplace training programmes.
Knowledge/Skills/Abilities
Essential
- Proficient IT skills with confidence using Windows based applications such as Word, PowerPoint and Outlook.
- Strong organisational and problem-solving skills with experience in planning, prioritising both self and learners
Desirable
- Possess excellent presentation skills and ability to deliver training.
- Ability to research and evaluate different types of information from a variety of sources and present information in a straightforward and logical way.
Personal Qualities/Special Circumstances
Essential
- Flexibility in hours of work is required, as duties will include training, assessment, and observation of staff who may be on shift. This may occasionally include unsocial hours, such as evening, night, and weekend work, with prior notice.
- Adaptability in dealing with delays and unforeseen circumstances - being prepared for the unexpected.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
