Job summary
Do but want a role that is an integral part of the patient's journey through the hospital? Do you enjoy being busy and in a role with pace? If yes, then this could be the role for you as an exciting opportunity has come up to join our inpatient ward team as a Ward Housekeeper.
Working on the Gastroenterology and Endocrine ward, the successful candidate will work closely with the ward team (nurses, medical staff and allied health professionals) to ensure the patients on our ward receive the highest standard of care on the inpatient unit. The Housekeeper role is patient facing, you will be leading the meal service by helping patient's complete menus, delivering meals and hot drinks, clearing away meals and helping deliver snacks. You will be responsible for topping up supplies, ordering equipment, cleaning and maintaining clinical equipment, ensuring the ward area is clean, welcoming and tidy along with reporting faults and general admin tasks.
Main duties of the job
This role requires someone who has an interest in nutrition, can work pro-actively, and has excellent communication and organisational skills. The successful candidate must be able to work well under pressure due to the role having competing demands at times. The post holder will need to be computer confident and be willing to undertake training to be self-reliant in using multiple NHS applications. They must be willing to work with the dietitians to ensure that patients meal choices and nutritional intake is appropriate for their requirements.
We are looking for somebody who can work between 23 hrs per week. Shifts are 11.5 hrs per day and will be covered on a rotational basis, covering 7.00 am - 19:30 pm and to include some weekend and bank holiday working.
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities and we are part of the Bristol NHS Group.
Recognised as the Best UK Employer of the Year for Nursing Staff at the Nursing Times Workforce Summit and Awards 2025, our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Job description
Job responsibilities
The Housekeeper role is patient facing, you will be leading the meal service by helping patients complete menus, delivering meals and hot drinks, clearing away meals and helping deliver snacks. You will be responsible for topping up supplies, ordering equipment, cleaning and maintaining clinical equipment, ensuring the ward area is clean, welcoming and tidy along with reporting faults and general admin tasks.
Job description
Job responsibilities
The Housekeeper role is patient facing, you will be leading the meal service by helping patients complete menus, delivering meals and hot drinks, clearing away meals and helping deliver snacks. You will be responsible for topping up supplies, ordering equipment, cleaning and maintaining clinical equipment, ensuring the ward area is clean, welcoming and tidy along with reporting faults and general admin tasks.
Person Specification
Education/Training/Qualifications
Essential
- Numeracy and Literacy Level 2 or equivalent
- Evidence of full time education achievements
- IT skills, basic word, email, keyboard skills, data collection
- Ability and willingness to undertake appropriate training
- Evidence of commitment to continuing professional development
Work Experience
Essential
- Experience of time management skills and prioritising work
- Committed to providing high quality care
Desirable
- Experience of working in a health or social care setting
Knowledge/Skills/Abilities
Essential
- Problem solving skills
- Good communication skills both written and verbal
- Ability to use initiative appropriately
Desirable
- Demonstrate an awareness of healthcare policies and procedures
Personal Qualities/Special Circumstances
Essential
- Flexible and adaptable to change, able to work a range of shifts and moving across wards, department as the need arises
- Demonstrates calm, caring patient manner
- Enthusiasm and commitment to working within healthcare setting
- Able to meet the physical demands of the role
Person Specification
Education/Training/Qualifications
Essential
- Numeracy and Literacy Level 2 or equivalent
- Evidence of full time education achievements
- IT skills, basic word, email, keyboard skills, data collection
- Ability and willingness to undertake appropriate training
- Evidence of commitment to continuing professional development
Work Experience
Essential
- Experience of time management skills and prioritising work
- Committed to providing high quality care
Desirable
- Experience of working in a health or social care setting
Knowledge/Skills/Abilities
Essential
- Problem solving skills
- Good communication skills both written and verbal
- Ability to use initiative appropriately
Desirable
- Demonstrate an awareness of healthcare policies and procedures
Personal Qualities/Special Circumstances
Essential
- Flexible and adaptable to change, able to work a range of shifts and moving across wards, department as the need arises
- Demonstrates calm, caring patient manner
- Enthusiasm and commitment to working within healthcare setting
- Able to meet the physical demands of the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
