Medical Secretary

Job description

Job responsibilities

*Responsible for processing clinic letters/test result letters general correspondence, and other tasks required by the department*Receive, sort and prioritise daily correspondence.*Monitor waiting lists proactively .*Contribute to the review of administrative and clerical functions within the department and make recommendations to enhance the service provision for all users of the department.*Photocopying/filing and other administrative duties to ensure the efficient running of the office.*Prioritise sometimes conflicting department requirements, independently of, or with consultants and other secretarial support to meet deadlines i.e. 5 day turnaround for clinics.*Organise meetings, including the booking of rooms as necessary, for the clinicians and their teams as required.*Act as a contact point, liaising with patients, medical and nursing staff and other external agencies dealing with queries competently and professionally, taking action when appropriate in accordance with Data Protection.*To provide secretarial cover and undertake general office duties as necessary within the department.*To effectively deal with incoming mail for clinicians.*Such other reasonable duties, appropriate to a Band 3.

Person Specification

Work Experience

Essential

• Previous secretarial/administrative experience
• Experience of working under pressure
• Recent working knowledge of Microsoft Office package

Desirable

• Previous NHS administrative experience
• Experience of using Care Flow
• Experience of working in a patient/customer focused environment

Education/Training/Qualifications

Essential

• Excellent IT Skills
• Good general education including GSCE in Maths and English (or equivalent)

Desirable

• Patient Administration System (PAS) training

Knowledge/Skills/Abilities

Essential

• Excellent organisational skills
• Knowledge of RTT
• Ability to work to tight deadlines
• Ability to work as part of a team
• Ability to communicate clearly and effectively (written and verbal)
• Ability to work with a high degree of accuracy and attention to detail
• Ability to maintain confidentiality

Desirable

• Ability to review complex data

Personal Qualities/Special Circumstances

Essential

• Able to promote good working relationships amongst team and colleagues
• Hard working and organised

Desirable

• Willingness and ability to learn new IT skills and technology

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Bristol NHS Trust

Address

Southmead Hospital

Southmead Road

Bristol

BS10 5NB

Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)