North Bristol NHS Trust

Cardiology Admin Assistant

The closing date is 19 January 2026

Job summary

The post holder will provide exceptional administration support with formatting patient correspondence, supporting a large number of specialty clinics to provide efficient and effective day to day running of the service.

The post holder will be required to provide speed, whilst maintaining accuracy in detail, ensuring appropriate document layout and often proof reading content to ensure clear and professional dissemination of information.

A methodical approach will be required to ensure all the necessary steps are taken in processing patient correspondence and related actions, including looking up and inputting data from our electronic patient record systems.

While the majority of the role will be formatting letters, there will also be a need to provide basic administrative support within the Medical Secretarial team.

The post holder will also provide support to the other specialities within the Cluster as and when required.

Main duties of the job

To accurately and efficiently upload clinic letters from Dictate Swift to Careflow in a timely manner.

To cross-check the dictation with the clinic list, to ensure there is correspondence on each patientwho had an appointment booked.

To look up and check data on the electronic patient record system, including confirmation of thepatient/GP address etc. There may be times when patient notes are not available, and moreinformation will need to be retrieved from the IT system.

To save work on the network drive in a format which is consistent with the department and can beeasily located and retrieved.

To raise any queries relating to specific patient letters or the overall clinic with the appropriateMedical Secretary.

About us

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Details

Date posted

06 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

339-M4093-LMH

Job locations

Southmead Hospital

Southmead Road

Bristol

BS10 5NB


Job description

Job responsibilities

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.

Job description

Job responsibilities

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.

Person Specification

Education/Training/Qualifications

Essential

  • Good educational standard of at least GCSE in English
  • Computer literacy
  • Good interpersonal skills including professional telephone manner
  • Clerical Skills

Work Experience

Essential

  • Demonstrable customer service experience

Desirable

  • Typing Skills
  • Previous NHS experience
  • Previous clerical experience.

Knowledge/Skills/Abilities

Essential

  • Excellent communication skills
  • Ability to work as part of a team
  • Excellent organisational skills
Person Specification

Education/Training/Qualifications

Essential

  • Good educational standard of at least GCSE in English
  • Computer literacy
  • Good interpersonal skills including professional telephone manner
  • Clerical Skills

Work Experience

Essential

  • Demonstrable customer service experience

Desirable

  • Typing Skills
  • Previous NHS experience
  • Previous clerical experience.

Knowledge/Skills/Abilities

Essential

  • Excellent communication skills
  • Ability to work as part of a team
  • Excellent organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Bristol NHS Trust

Address

Southmead Hospital

Southmead Road

Bristol

BS10 5NB


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer details

Employer name

North Bristol NHS Trust

Address

Southmead Hospital

Southmead Road

Bristol

BS10 5NB


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Cardiology Support Manager

Katherine White

katherine.white@nbt.nhs.uk

01174142036

Details

Date posted

06 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

339-M4093-LMH

Job locations

Southmead Hospital

Southmead Road

Bristol

BS10 5NB


Supporting documents

Privacy notice

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