North Bristol NHS Trust

Parking Permit Assistant

The closing date is 28 December 2025

Job summary

Security & Parking Admin Support:

This is a challenging role; the successful candidate must already possess the ability to structure a given workload and portfolio. Previous experience of administering an access control/management database will be to your advantage. You will have the ability to focus on the portfolio tasks that need to be done and identify, which tasks are priorities. You will work to a daily, weekly and monthly schedule in terms of reporting and document delivery, data capture/maintenance in terms of information accuracy and clarity.

You will need excellent organisational skills and be able to work under pressure, delivering reports including ad hoc request reports from management.

You will be required to administer a PermIT System Database on behalf of a large NHS hospital. There are various other database and excel spreadsheet solutions, which you will also be required to maintain.

1 x Fixed term contract & 1 x permanent contract, 37.5 Monday to Friday mixed hours but no hours require enhancements

Main duties of the job

- Confident in dealing with public.- Able to communicate effectively to staff at all levels.- Permit application queries.- Permit Allocation, alterations.- Monitor Permit numbers in circulation.- Permit eligibility requests.- Permit Appeal preparation for Appeals Panel.- Allocate permits on a timely basis for allowed permit types, i.e Off Peak and Peak permits.- Maintain Permit Cash Payers Records, including contacting Cash Payers in arrears.- Prepare information for NBT to deal with Application rejection Appeals.- Prepare information from NBT HR to cancel permits of leavers.- Prepare information from NBT HR to cancel application of leavers.- Create reports from PermIT as requested.- Maintain Resident Permit/Liaise with Residence Dept.- Maintain record of Cash Permit payers.- Monthly send to Head of Security Travel and Parking - Finance/Payroll - PermIT permit reconciliation.- Monthly send to Finance/ Payroll update with cancelled and new permit allocations.- Monthly send to Payroll - Parking Income reconciliation.- Any other reasonable management requests.

About us

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Details

Date posted

16 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (FTE) or pro-rata for part time roles

Contract

Permanent

Working pattern

Full-time

Reference number

339-FD4061-CCC

Job locations

Southmead Hospital

Southmead Road

Bristol

BS10 5NB


Job description

Job responsibilities

KPI Reporting;

- Maintain clear and concise financial records.- Complete information regarding Permits for inclusion into Monthly KPI.- Minutes of meetings and writing these into agreed format, as required.

Complimentary Parking, Including; Volunteer & Mobility;

- Complementary Parking.- Process Mobility support from Occupational Health.- Maintain Mobility information for SPO.- Volunteer Driver Database & Passes.- Process Occupational Health information to ensure permits are issued/withdrawn in line with information received.

Financial Database Management;

- Inform NBT of any irregularities in audit information compared to cash counted.- Investigate the cause of irregularities and report to NBT of actions taken.Additionally, you will ensure that all assigned tasks are completed in a professional and timely manner and meet relevant legislations.To succeed in this role you will need the following abilities:- Customer Service Skills.- Excellent communication skills, both written and verbal.- SIA license/willing to work towards.- Ability to work on own initiative and as part of a team.- Well presented, professional, with sound judgement and integrity.- Good standard of English and Maths.- Computer literacy (Word, Excel, Outlook and Database management experience)- Experience of working within the Security Industry is an advantage.

Job description

Job responsibilities

KPI Reporting;

- Maintain clear and concise financial records.- Complete information regarding Permits for inclusion into Monthly KPI.- Minutes of meetings and writing these into agreed format, as required.

Complimentary Parking, Including; Volunteer & Mobility;

- Complementary Parking.- Process Mobility support from Occupational Health.- Maintain Mobility information for SPO.- Volunteer Driver Database & Passes.- Process Occupational Health information to ensure permits are issued/withdrawn in line with information received.

Financial Database Management;

- Inform NBT of any irregularities in audit information compared to cash counted.- Investigate the cause of irregularities and report to NBT of actions taken.Additionally, you will ensure that all assigned tasks are completed in a professional and timely manner and meet relevant legislations.To succeed in this role you will need the following abilities:- Customer Service Skills.- Excellent communication skills, both written and verbal.- SIA license/willing to work towards.- Ability to work on own initiative and as part of a team.- Well presented, professional, with sound judgement and integrity.- Good standard of English and Maths.- Computer literacy (Word, Excel, Outlook and Database management experience)- Experience of working within the Security Industry is an advantage.

Person Specification

Education/Training/Qualifications

Essential

  • SIA License
  • NVQ Level 2 Customer Service or equivalent
  • GCSE or higher for English Language (spoken and written)

Desirable

  • CCTV license

Work Experience

Essential

  • Minimum 2 years security experience
  • Experience dealing with public
  • Working for a large organisation

Desirable

  • Police or military experience

Knowledge/Skills/Abilities

Essential

  • IT literate and proficient in ICT
  • Hold a valid UK Driving License
  • Making effective decisions under pressure
  • To be able to write and maintain accurate reports

Personal Qualities/Special Circumstances

Essential

  • Honest, Trustworthy, and Credible
  • High integrity and good judgement
  • A real team player
  • Excellent attendance and punctuality
  • Excellent communicator and people skills
Person Specification

Education/Training/Qualifications

Essential

  • SIA License
  • NVQ Level 2 Customer Service or equivalent
  • GCSE or higher for English Language (spoken and written)

Desirable

  • CCTV license

Work Experience

Essential

  • Minimum 2 years security experience
  • Experience dealing with public
  • Working for a large organisation

Desirable

  • Police or military experience

Knowledge/Skills/Abilities

Essential

  • IT literate and proficient in ICT
  • Hold a valid UK Driving License
  • Making effective decisions under pressure
  • To be able to write and maintain accurate reports

Personal Qualities/Special Circumstances

Essential

  • Honest, Trustworthy, and Credible
  • High integrity and good judgement
  • A real team player
  • Excellent attendance and punctuality
  • Excellent communicator and people skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Bristol NHS Trust

Address

Southmead Hospital

Southmead Road

Bristol

BS10 5NB


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer details

Employer name

North Bristol NHS Trust

Address

Southmead Hospital

Southmead Road

Bristol

BS10 5NB


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of security and parking

Gavin Pullen

Gavin.pullen@nbt.nhs.uk

01174148506

Details

Date posted

16 December 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (FTE) or pro-rata for part time roles

Contract

Permanent

Working pattern

Full-time

Reference number

339-FD4061-CCC

Job locations

Southmead Hospital

Southmead Road

Bristol

BS10 5NB


Supporting documents

Privacy notice

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