Job summary
Are you an enthusiastic, caring experienced Healthcare Support Worker?
An exciting opportunity has arisen to join our friendly and supportive team in Medical Day Care. The unit is situated within the Brunel building and is open Monday-Friday 8am-8pm.
Medical Day Care provides non theatre day case treatments for a variety of specialties. Listed are some examples of the intravenous therapies and treatments we deliver:
- Immunoglobulins
- Biologics
- Bisphosphonates
- Iron infusions
- Blood transfusions
- Endocrinology testing
- Ascitic Drains
You would be expected to support the Registered Nurses by helping to start patients' treatments including recording observations on eObservations and weighing patients. You will also be expected to remove cannulas at the end of treatment and assist with patients having ascitic drains and any documentation required.We prepare patient packs and lists in advance, which you will be involved with.
Please note, this role does not currently meet the salary requirement for certificate of sponsorship. From the 9th April 2025, the minimum salary required for a Skilled Worker visa became £25,000 per year. While this role may be offered at a higher point on the pay scale depending on relevant NHS experience, most new starters are appointed at the bottom of the band, which does not meet the new salary threshold.
Main duties of the job
A Senior Healthcare Support Worker (SHCSW) is a core member of the team delivering direct care to patients and supporting registered practitioners to deliver high quality, compassionate health care to people in accordance with assessed needs and a care plan.
You will carry out a range of clinical and non-clinical healthcare, or therapeutic tasks, under the direct or indirect supervision of the registered healthcare practitioner, in accordance with the Trust values.
There will be opportunities to develop your knowledge and skills, specific to your needs. Training will be provided to ensure you have the required core skills and skills set specific to your area of work. You will also be supported to obtain your care certificate if you do not have this qualification.
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Job description
Job responsibilities
For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.
Nursing Care (under indirect supervision, once deemed competent)
1. Obtain consent prior to giving care in accordance with Trust policies.2. Duties are delegated to you in line with care plans3. Not all duties are routine, and you will need to use your knowledge, experience and understanding to takedecisions within your area of responsibility4. To carry out a range of clinical duties with minimal / no supervision, including for example, blood pressuremonitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring,collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring deliveryof high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.5. Participate in patient assessment providing high quality holistic patient care and escalating concerns aboutpatients to other clinical staff6. Practice safe standards of care to patients following Trust guidelines and policies and policies and be able toconcentrate for periods throughout the day with occasional interruptions.7. Provide clinical care in accordance with the infection prevention and health and safety policies andprocedures.8. Maintain the work environment in line with Trust infection control and patient safety policies9. Develop the skills to actively facilitate self-care and independence with patients.10. Promote health education specific to the clinical area and in line with national and local policies.11. Maintain accurate records relating to communication with patients, relatives, and members of theMultidisciplinary team regarding all aspects of care demonstrating a range of appropriate communicationskills.12. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty13. Work effectively as part of a team.
Training1. Undertake the Trusts corporate and local induction and maintain your learning and compliance with trainingrequirements for your2. Complete mandatory training. This will vary depending on area of work.3. Attend In-service Training4. Successful completion of the Care Certificate if applicable
Professional1. 1 Demonstrate ability to access Trust policies and procedures and comply with those relevant to role.2. Act, at all times, in a manner which demonstrates respect for privacy, dignity and confidentiality.3. Embrace the Trust values and work in an inclusive way.4. Act within limits of competence, ensuring actions support care, protection, and wellbeing.5. Responsible for maintaining own skills, knowledge, and competence for the role.6. Ensure all mandatory training is undertaken in line with Trust policy.7. Participate in team discussions / meetings as an integral member of the team.8. You are accountable for your work and for reviewing the effectiveness of care provided. Adapting, orescalating as required.9. To support or guide the healthcare support worker.
Administration1. Competent in the use of IT systems within the workplace environment.2. Participate in the induction and orientation of newly appointed staff, learners and other visitors to thedepartment.3. Comply with Trust policy regarding information governance and the care of patient property.
Working conditions1. Dependent on work setting you may have frequent exposure to bodily fluids, distressed, or confused patients.
Job description
Job responsibilities
For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.
Nursing Care (under indirect supervision, once deemed competent)
1. Obtain consent prior to giving care in accordance with Trust policies.2. Duties are delegated to you in line with care plans3. Not all duties are routine, and you will need to use your knowledge, experience and understanding to takedecisions within your area of responsibility4. To carry out a range of clinical duties with minimal / no supervision, including for example, blood pressuremonitoring, oxygen saturation levels, body temperature, pulse rate and respiration rate, glucose monitoring,collection and testing of urine samples / faecal samples / sputum samples and wound swabs ensuring deliveryof high-quality patient care at all times. NB: this list is not exhaustive and will vary depending on area of work.5. Participate in patient assessment providing high quality holistic patient care and escalating concerns aboutpatients to other clinical staff6. Practice safe standards of care to patients following Trust guidelines and policies and policies and be able toconcentrate for periods throughout the day with occasional interruptions.7. Provide clinical care in accordance with the infection prevention and health and safety policies andprocedures.8. Maintain the work environment in line with Trust infection control and patient safety policies9. Develop the skills to actively facilitate self-care and independence with patients.10. Promote health education specific to the clinical area and in line with national and local policies.11. Maintain accurate records relating to communication with patients, relatives, and members of theMultidisciplinary team regarding all aspects of care demonstrating a range of appropriate communicationskills.12. Ensuring equipment and stores are well maintained, taking appropriate action if the equipment is faulty13. Work effectively as part of a team.
Training1. Undertake the Trusts corporate and local induction and maintain your learning and compliance with trainingrequirements for your2. Complete mandatory training. This will vary depending on area of work.3. Attend In-service Training4. Successful completion of the Care Certificate if applicable
Professional1. 1 Demonstrate ability to access Trust policies and procedures and comply with those relevant to role.2. Act, at all times, in a manner which demonstrates respect for privacy, dignity and confidentiality.3. Embrace the Trust values and work in an inclusive way.4. Act within limits of competence, ensuring actions support care, protection, and wellbeing.5. Responsible for maintaining own skills, knowledge, and competence for the role.6. Ensure all mandatory training is undertaken in line with Trust policy.7. Participate in team discussions / meetings as an integral member of the team.8. You are accountable for your work and for reviewing the effectiveness of care provided. Adapting, orescalating as required.9. To support or guide the healthcare support worker.
Administration1. Competent in the use of IT systems within the workplace environment.2. Participate in the induction and orientation of newly appointed staff, learners and other visitors to thedepartment.3. Comply with Trust policy regarding information governance and the care of patient property.
Working conditions1. Dependent on work setting you may have frequent exposure to bodily fluids, distressed, or confused patients.
Person Specification
Qualifications and Training
Essential
- One of the following: o Level 3 (SCQF - 6): - City and Guilds 3 o NVQ 3 oBTEC National Diploma o Experience equivalent to the above qualifications (minimum 12 months)
- GCSE grade A- C (grade 4 and above) or equivalent in English
- GCSE grade A- C (grade 4 and above) or equivalent in Maths
Desirable
- Completion of Band 3 Clinical Skills Training i.e venepuncture, cannulation, physiological measurements
Knowledge and Experience
Essential
- A minimum of 2 years experience of working in a health or social care setting
- Prior experience as a support worker
- Experience of time management skills and prioritising work
Knowledge/Skills/Abilities
Essential
- Effective and appropriate communication skills both written and verbal
- Able to complete appropriate documentation accurately
- IT skills, basic word, Email, keyboard skills
- Demonstrate an awareness of healthcare work and policies and procedures
- Committed to providing high quality patient care
Person Specification
Qualifications and Training
Essential
- One of the following: o Level 3 (SCQF - 6): - City and Guilds 3 o NVQ 3 oBTEC National Diploma o Experience equivalent to the above qualifications (minimum 12 months)
- GCSE grade A- C (grade 4 and above) or equivalent in English
- GCSE grade A- C (grade 4 and above) or equivalent in Maths
Desirable
- Completion of Band 3 Clinical Skills Training i.e venepuncture, cannulation, physiological measurements
Knowledge and Experience
Essential
- A minimum of 2 years experience of working in a health or social care setting
- Prior experience as a support worker
- Experience of time management skills and prioritising work
Knowledge/Skills/Abilities
Essential
- Effective and appropriate communication skills both written and verbal
- Able to complete appropriate documentation accurately
- IT skills, basic word, Email, keyboard skills
- Demonstrate an awareness of healthcare work and policies and procedures
- Committed to providing high quality patient care
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
