Job summary
A fantastic opportunity has arisen within General Surgery for a Cancer Navigator to join our busy department. The ideal candidate will need to be able to work in a calm, logical and methodical way whilst being able to multi-task in a busy environment with complex patient pathways.
The Cancer Navigator will take responsibility for the implementation, delivery and evaluation of a new service for patients who are referred to the diagnostic Colorectal and Upper GI cancer services at North Bristol Trust with a suspected cancer.
They will be part of the wider cancer service working closely with Colorectal and Upper GI cancer clinicians, the Upper GI and Colorectal cancer clinical nurse specialists, cancer support workers, diagnostic teams, Cancer Services, psychology and allied health care professionals.
From the point of referral to the cancer pathway this new role will facilitate the smooth running of the patient journey by ensuring that coordinated and streamlined clinical and administrative processes revolve around the patient and their individual needs. The success of the pathway relies on close team working and a vital input and coordination of the patient pathway.
The post holder will organise and liaise with the clinical teams and Cancer Services to manage the planned checkpoints throughout a patient's diagnostic pathway and support the clinical team, in ensuring the speciality is able to deliver timely, safe and effective services.
Main duties of the job
- Facilitating the smooth running of the diagnostic pathway by ensuring that co-ordinated and streamlined clinical and administrative processes revolve around the patient and their individual needs.
- To provide information and support about tests, investigations, cancer and cancer services, to enable people to navigate the health and social care system and make choices that are best for their cancer and their life.
- A key aspect of the role involves daily and direct (e.g. face to face and telephone) communication with patients, relatives, carers, and other health and social care professionals from of referral at point of suspicion of colorectal and upper gastric cancer. The information and nature of the communication required is sensitive due to the nature of cancer. Communication in this context requires a high degree of empathy, understanding, diplomacy, honesty and integrity.
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Job description
Job responsibilities
For a full overview of the Job Description and Person Specification, please refer to the PDF documents attached as an additional documents to this advert.
Facilitating the smooth running of the diagnostic pathway by ensuring that co-ordinated and streamlined clinical and administrative processes revolve around the patient and their individual needs. To provide information and support about tests, investigations, cancerand cancer services, to enable people to navigate the health and social care system and make choices that are best for their cancer and their life. A key aspect of the role involves daily and direct (e.g. face to face and telephone) communication with patients, relatives, carers, and other health and social care professionals from of referral at point of suspicionof Colorectal/Upper GI cancer. The information and nature of the communication required is sensitive due to the nature of cancer. Communication in this context requires a high degree of empathy, understanding, diplomacy, honesty and integrity.
Job description
Job responsibilities
For a full overview of the Job Description and Person Specification, please refer to the PDF documents attached as an additional documents to this advert.
Facilitating the smooth running of the diagnostic pathway by ensuring that co-ordinated and streamlined clinical and administrative processes revolve around the patient and their individual needs. To provide information and support about tests, investigations, cancerand cancer services, to enable people to navigate the health and social care system and make choices that are best for their cancer and their life. A key aspect of the role involves daily and direct (e.g. face to face and telephone) communication with patients, relatives, carers, and other health and social care professionals from of referral at point of suspicionof Colorectal/Upper GI cancer. The information and nature of the communication required is sensitive due to the nature of cancer. Communication in this context requires a high degree of empathy, understanding, diplomacy, honesty and integrity.
Person Specification
Education/Qualification
Essential
- GCSE English Language and Mathematics (Grades A-C) or equivalent
Desirable
- NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses
Work Experience
Essential
- Relevant health or social care experience at AFC Band 3 or equivalent
- Experience in an administrative role and in the use of data management, PAS, Word, Excel
- Experience of scheduling appointments, admission
- Experience of working in multi-disciplinary team
Knowledge
Essential
- Accurate data entry, typing, and producing letters
- Excellent interpersonal skills
- Ability to communicate effectively with people at all levels
- Ability to use own judgement to resolve problems and queries competently, including those of a sensitive and confidential nature
- Ability to plan, prioritise and delegate workload when necessary or when leave cover is required.
- Manage and interpret data correctly to inform decision making
- Ability to initiate & co-ordinate change to own working practices
Personal Qualities
Essential
- Ability to deal with distressing circumstances
- Be calm, objective, confident and approachable
- Demonstrate professional integrity in the conduct of the role
- Be able to use own initiative
- Have a flexible attitude to working
Person Specification
Education/Qualification
Essential
- GCSE English Language and Mathematics (Grades A-C) or equivalent
Desirable
- NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses
Work Experience
Essential
- Relevant health or social care experience at AFC Band 3 or equivalent
- Experience in an administrative role and in the use of data management, PAS, Word, Excel
- Experience of scheduling appointments, admission
- Experience of working in multi-disciplinary team
Knowledge
Essential
- Accurate data entry, typing, and producing letters
- Excellent interpersonal skills
- Ability to communicate effectively with people at all levels
- Ability to use own judgement to resolve problems and queries competently, including those of a sensitive and confidential nature
- Ability to plan, prioritise and delegate workload when necessary or when leave cover is required.
- Manage and interpret data correctly to inform decision making
- Ability to initiate & co-ordinate change to own working practices
Personal Qualities
Essential
- Ability to deal with distressing circumstances
- Be calm, objective, confident and approachable
- Demonstrate professional integrity in the conduct of the role
- Be able to use own initiative
- Have a flexible attitude to working
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
