North Bristol NHS Trust

Bank Healthcare Support Worker

The closing date is 13 August 2025

Job summary

Are you a Healthcare Support Worker wanting to work in the South West's largest hospitals, in a role with full flexibility? Join our Bank!

Here are a few reasons to apply!

  • Our bank workers are valued members of our team and have access to exceptional benefits, including access to the NHS Pension scheme, full training and induction support, and completion of the care certificate
  • We offer flexible working patterns to meet your needs, offering early, late, long days and night shifts with competitive rates
  • State of the art facilities - work within our award-winning Brunel building!

To undertake this role, you must:

  • Have at least 6 months experience working in a healthcare setting within the past 12 months OR are a Student Nurse, having completed your first placement (please ensure this is documented in your application)
  • GCSE A*- C (grade 4 and above) or equivalent in English & Math's
  • Be able to work a minimum of 2 shifts, in a rolling 4 month period and remain compliant with all essential training, to remain in post

Advance notice of Interview: Tuesday 26th August, based in Central Bristol, BS1 3LH

Collaborative Bank

We are excited to announce that we are part of a collaborative bank with North Bristol Trust (NBT). If you are currently working as a bank staff member at either UHBW or NBT, you do not need to apply for a bank role with the other trust. Successful candidates will be able to book shifts across both Trusts.

Main duties of the job

A Healthcare Support Worker (HCSW) is a core member of the team delivering personal care to patients and supporting registered practitioners to deliver high quality, compassionate care.

You will carry out a range of non-clinical healthcare tasks, under the direct supervision of the registered healthcare practitioner. Your role is to provide compassionate care, to agreed quality standards and in accordance with Trust values.

Please note, you will be expected to do 5 days of induction within a week period. If successful, you will be employed on a zero hour agreement and on occasions you will be required to work between our Bristol and Weston sites.

About us

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Details

Date posted

07 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£13.85 to £25.35 an hour per hour (inclusive of A/L)

Contract

Bank

Working pattern

Flexible working

Reference number

339-TA-NBTX-HCSW0825

Job locations

Southmead Hospital

Bristol

BS10 5NB


Job description

Job responsibilities

For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.

Nursing Care

  • Support Registered nursing/ midwifery staff in the provision of basic nursing care to patients by assisting patients to maximise their independence with:a) Personal Hygieneb) Diet & Fluidsc) Dressingd) Toileting, including emptying and changing urine drainage bags according to Trust procedurese) Mobilising, regaining independencef) Rest & Sleep
  • Help to promote and maintain a clean and comfortable environment on the ward/department, which meets the needs of patients, their relatives/carers and friends.
  • Contribute to accurate written and computerised documentation relevant to patient care ensuring confidentiality of patient information at all times e.g. fluid charts, food charts and care plans, recording of height and weight.
  • Assist the multi professional team to prepare and support patients undergoing treatment and/or investigation, maintaining privacy and dignity at all times. Chaperone patients during intimate procedures as required.
  • Escort non-acute patients who do not have treatment in progress and/or their relatives/carers to other departments within the Trust and other hospitals within the locality.
  • Be aware of the importance of good health and the health education needs of patients which are identified within individual care plans.
  • Ensure courtesy and respect is shown at all times.

Job description

Job responsibilities

For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.

Nursing Care

  • Support Registered nursing/ midwifery staff in the provision of basic nursing care to patients by assisting patients to maximise their independence with:a) Personal Hygieneb) Diet & Fluidsc) Dressingd) Toileting, including emptying and changing urine drainage bags according to Trust procedurese) Mobilising, regaining independencef) Rest & Sleep
  • Help to promote and maintain a clean and comfortable environment on the ward/department, which meets the needs of patients, their relatives/carers and friends.
  • Contribute to accurate written and computerised documentation relevant to patient care ensuring confidentiality of patient information at all times e.g. fluid charts, food charts and care plans, recording of height and weight.
  • Assist the multi professional team to prepare and support patients undergoing treatment and/or investigation, maintaining privacy and dignity at all times. Chaperone patients during intimate procedures as required.
  • Escort non-acute patients who do not have treatment in progress and/or their relatives/carers to other departments within the Trust and other hospitals within the locality.
  • Be aware of the importance of good health and the health education needs of patients which are identified within individual care plans.
  • Ensure courtesy and respect is shown at all times.

Person Specification

Education/Training/Qualifications

Essential

  • GCSE grade A- C (grade 4 and above) or equivalent in English
  • GCSE grade A- C (grade 4 and above) or equivalent in Maths
  • Ability and willingness to undertake appropriate training

Work Experience

Essential

  • At least 6 months recent work experience in a health or social care setting

Knowledge/Skills/Abilities

Essential

  • Excellent communication skills both written and verbal
  • IT skills, basic word, Email, keyboard skills
  • Adapt to quickly changing situations

Personal Qualities

Essential

  • Flexible and adaptable to change, able to work a range of shifts and moving across wards, departments as the need arises
  • Enthusiasm and commitment to working within health care setting
Person Specification

Education/Training/Qualifications

Essential

  • GCSE grade A- C (grade 4 and above) or equivalent in English
  • GCSE grade A- C (grade 4 and above) or equivalent in Maths
  • Ability and willingness to undertake appropriate training

Work Experience

Essential

  • At least 6 months recent work experience in a health or social care setting

Knowledge/Skills/Abilities

Essential

  • Excellent communication skills both written and verbal
  • IT skills, basic word, Email, keyboard skills
  • Adapt to quickly changing situations

Personal Qualities

Essential

  • Flexible and adaptable to change, able to work a range of shifts and moving across wards, departments as the need arises
  • Enthusiasm and commitment to working within health care setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North Bristol NHS Trust

Address

Southmead Hospital

Bristol

BS10 5NB


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer details

Employer name

North Bristol NHS Trust

Address

Southmead Hospital

Bristol

BS10 5NB


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Talent Acquisition

Nursing Team

Nursing@nbt.nhs.uk

01174144550

Details

Date posted

07 August 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£13.85 to £25.35 an hour per hour (inclusive of A/L)

Contract

Bank

Working pattern

Flexible working

Reference number

339-TA-NBTX-HCSW0825

Job locations

Southmead Hospital

Bristol

BS10 5NB


Supporting documents

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