Job summary
As part of a dynamic Logistics team, the successful candidate will be required to supervise the Band 2 and Band 3 Pharmacy Assistants and Band 4 Logistics Supervisors within the Pharmacy Logistics roomThe role will require excellent attention to detail, time management, and would ideally suit someone who has a methodical approach. As the workload can vary throughout the day, the successful candidate will need to be able to work well under pressure in a fast-paced, changing environment, but also be able to manage and utilise staff within the team effectively during quieter spells.Ideally, you will also need to have a proactive and flexible approach to work, whilst having the ability to appropriately delegate workload to meet tight deadlines.Communication is vital in this role, as you will constantly be interacting with staff both within and outside of the organisation, as well as liaising with patients and relatives regarding the collection/delivery of their medication.With this being a Coordinator role, there will also be full training provided (if required) to assist with various HR aspects, such as Staff Appraisals and supporting staff following a return to work after sickness absence, e.t.c.
Main duties of the job
The role will primarily require coordinating the transportation of medicinal products off-site through the use of approved couriers.Due to the nature of this role, it will be vital to have awareness of legislation and guidance in place such as the requirements of GDPR (General Data Protection Regulation) and GDP (Good Distribution Practice), of which, appropriate training will be provided. As we also supply external entities and other hospitals you would also need knowledge and awareness of the requirements for supply medication under a Wholesale Distribution Authorization - WDA(h), detailed in chapter 9 of the MHRA's guide to 'Rules and Guidance for Pharmaceutical Distributors'.
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialties. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services. North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organization and are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
If you are from outside the area, Bristol is consistently voted as one of the best places to live in the UK, with a rich history, thriving arts, music, gastronomic and independent retails scenes, excellent transport links and easy access to the spectacular countryside and coastlines of South Wales, Devon, and Cornwall.
Job description
Job responsibilities
Coordinate the daily operations of the Pharmacy Logistics team under the direction of the Pharmacy Transformation Manager, ensuring compliance with Standard Operating Procedures (SOPs). Take responsibility for the development, accuracy, appropriateness, and regular review of all SOPs."
Oversee the competencies and training of staff
Maintain accurate workload databases.Analyse data and producing and presenting reports.
Liaise with third party couriers, conducting service review meetings and annual audits and esure performance against a pre-agreed service specification.
Ensuring resilient systems through proactive error and incident handling, including the use of CAPAs.
Assist with all aspects of HR and recruitment (including but not limited to staff appraisals, sickness absence management, capabilities and disciplinary procedures and processes as required by the Trust).
Support the Senior Assistant Technical Officers (SATOs) and Logistics Supervisors in providing a safe and efficient service, ensuring that all work is prioritised accordingly and completed at the end of each day, and that any problems or queries are resolved in a timely manner.
Ensure compliance with Good Distribution Practice (EU GDP 2015/C 95/01) is undertaken within the Logistics areas of NBT Pharmacy and assist with ensuring that training is provided to all operational staff involved in these activities.For further details please read the attached Job Description and Person Specification.
Job description
Job responsibilities
Coordinate the daily operations of the Pharmacy Logistics team under the direction of the Pharmacy Transformation Manager, ensuring compliance with Standard Operating Procedures (SOPs). Take responsibility for the development, accuracy, appropriateness, and regular review of all SOPs."
Oversee the competencies and training of staff
Maintain accurate workload databases.Analyse data and producing and presenting reports.
Liaise with third party couriers, conducting service review meetings and annual audits and esure performance against a pre-agreed service specification.
Ensuring resilient systems through proactive error and incident handling, including the use of CAPAs.
Assist with all aspects of HR and recruitment (including but not limited to staff appraisals, sickness absence management, capabilities and disciplinary procedures and processes as required by the Trust).
Support the Senior Assistant Technical Officers (SATOs) and Logistics Supervisors in providing a safe and efficient service, ensuring that all work is prioritised accordingly and completed at the end of each day, and that any problems or queries are resolved in a timely manner.
Ensure compliance with Good Distribution Practice (EU GDP 2015/C 95/01) is undertaken within the Logistics areas of NBT Pharmacy and assist with ensuring that training is provided to all operational staff involved in these activities.For further details please read the attached Job Description and Person Specification.
Person Specification
Education/Training
Essential
- Degree Level Qualification in healthcare related subject or NVQ/Buttercups Level 3 (Or Equivalent) Qualification in Pharmacy Services
- Completed or willing to work towards Management and Leadership competencies/qualifications
- Excellent IT Competencies/Qualifications
Desirable
- Formally trained in all HR aspects (including Appraisal & Development, Sickness
Work Experience
Essential
- Experience working on own initiative and an ability to organise workload, often to tight and challenging deadlines.
- Experience of working without direct supervision and provide specialist advice on aspects relating to transportation, storage, and supply of medicines.
Desirable
- Experience of working in the NHS
- Experience managing a team
- Experience of working closely with external partners
- Knowledge and expertise of Hospital Pharmacy Services
- Experience of managing change
Knowledge/Skills/Abilities
Essential
- Skilled in the use of packages such as Microsoft, including Word, Excel, Power Point etc
- Ability to accurately input data and retrieve complex data to maintain databases/excel spreadsheets/pivot tables
- Extensive knowledge of GDP (Good Distribution Practice) .
- Possess in-depth knowledge of the MHRA's "Rules and Guidance for Pharmaceutical Distributors," with expert-level understanding of Chapter 9, focusing on transportation requirements.
- Communicate effectively with pharmacy staff, hospital staff and patients/carers both written and verbal
Desirable
- Ability to accurately input data usings the pharmacy computer system.
- Understands the limits of responsibility for non-registered staff
Personal Qualities
Essential
- Able to work under own initiative as an individual and as part of multidisciplinary teams
- Ability to prioritise workload and/or time in an increasingly pressurised environment
- Ability to react to changes in workflow and identify and manage any potential problems
- Have a methodical, adaptable, and flexible approach to work
- Excellent interpersonal skills and the ability to motivate others
- Able to work during the normal working week between 07:00 and 20:00, as well as weekends and bank holidays on a rota basis. Shift pattern will be allocated once appointed, as the Department is moving towards a full 7-day service.
Person Specification
Education/Training
Essential
- Degree Level Qualification in healthcare related subject or NVQ/Buttercups Level 3 (Or Equivalent) Qualification in Pharmacy Services
- Completed or willing to work towards Management and Leadership competencies/qualifications
- Excellent IT Competencies/Qualifications
Desirable
- Formally trained in all HR aspects (including Appraisal & Development, Sickness
Work Experience
Essential
- Experience working on own initiative and an ability to organise workload, often to tight and challenging deadlines.
- Experience of working without direct supervision and provide specialist advice on aspects relating to transportation, storage, and supply of medicines.
Desirable
- Experience of working in the NHS
- Experience managing a team
- Experience of working closely with external partners
- Knowledge and expertise of Hospital Pharmacy Services
- Experience of managing change
Knowledge/Skills/Abilities
Essential
- Skilled in the use of packages such as Microsoft, including Word, Excel, Power Point etc
- Ability to accurately input data and retrieve complex data to maintain databases/excel spreadsheets/pivot tables
- Extensive knowledge of GDP (Good Distribution Practice) .
- Possess in-depth knowledge of the MHRA's "Rules and Guidance for Pharmaceutical Distributors," with expert-level understanding of Chapter 9, focusing on transportation requirements.
- Communicate effectively with pharmacy staff, hospital staff and patients/carers both written and verbal
Desirable
- Ability to accurately input data usings the pharmacy computer system.
- Understands the limits of responsibility for non-registered staff
Personal Qualities
Essential
- Able to work under own initiative as an individual and as part of multidisciplinary teams
- Ability to prioritise workload and/or time in an increasingly pressurised environment
- Ability to react to changes in workflow and identify and manage any potential problems
- Have a methodical, adaptable, and flexible approach to work
- Excellent interpersonal skills and the ability to motivate others
- Able to work during the normal working week between 07:00 and 20:00, as well as weekends and bank holidays on a rota basis. Shift pattern will be allocated once appointed, as the Department is moving towards a full 7-day service.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
