Pharmacy Patient Services Lead-Elective Surgical/Emergency Zone Care

Job summary

Are you an experience and enthusiastic Pharmacy Technician looking for a rewarding opportunity in a supportive and progressive environment and looking for new challenges? If so, NBT Pharmacy has an exciting opportunity for you!

We are seeking TWO dedicated Pharmacy Technicians to join our Pharmacy Patient Services team. You will play an instrumental role in delivering exceptional patient care in one of the two independent positions available. Each role is unique, offering an opportunity to specialise in different aspects of our pharmacy services.

Post 1 Patient Services Lead-Elective Surgical Care: Opening August 2025, Bristol Surgical Centre (BSC) is our new elective surgery hub based at NBT working in collaboration with UHBW. BSC supports plans to reduce backlog, providing capacity for thousands of operations across, BNSSG. This role is an exciting opportunity to lead a Pharmacy team in the successful opening and the sustainability of BSC.

Post 2 Patient Services Lead-Emergency Zone Care: you will play a pivotal role in delivering high-quality care. You will coordinate and support the supervision of the Pharmacy team, ensuring the safe, timely, and efficient delivery of medications to support emergency care. Working closely with pharmacists and healthcare professionals to support acute patient needs while championing best practices and innovation.

When applying, specify which role you are applying for i.e. Post 1, Post 2 or Both.

Main duties of the job

Provide & co-ordinate technical pharmacy services and contribute to the clinical service to patients within NBT including the Bristol Surgical Centre/Emergency zone wards/units.

Ensure medication reconciliation is completed.

Utilise Clinical Prioritisation training to carry out therapeutic drug monitoring, making therapeutic interventions within scope of practice. Prioritisation of high-risk patient conditions and high-risk medication.

Oversee the dispensing processes of medication for patient discharge, including counselling of patients on their medications. Ensuring discharge medication is dispensed directly to patients on-site.

Develop, implement, and review technical procedures, guidelines and policies relating to specific areas.

Participate in training of pharmacy and nursing staff on pharmacy operational aspects of Bristol Surgical Centre/Emergency zone wards/units.

Ensure that pharmacy technical services are lead in such ways to enable KPIs of respective areas to be met, collected, and collated to reflect and maintain patient care.

Have active participation in operational or clinical meetings relating to or involving elective surgical care/emergency zone care patients.

In collaboration with Pharmacy Supply Services ensure regular review of the safe and secure handling of medication within Bristol Surgical Centre/Emergency zone wards/units.

Undertake continuous services improvements to develop the pharmacy technical service to elective surgical care/emergency zone care.

About us

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.