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Ward Receptionist

North Bristol NHS Trust

Information:

This job is now closed

Job summary

Ward 28A is the Acute respiratory ward looking after a range of patients with Acute and chronic conditions. It is a fast-paced clinical environemnt with a supportive and friendly team. Previous receptionist and/or NHS experience advantageous however training will be provided to any suitable candidates.

Main duties of the job

  • To deal with external/internal enquiries in a courteous and efficient manner
  • To be aware of patient confidentiality at all times
  • To carry out the filing of medical notes
  • To carry out the photocopying of case notes when required
  • To carry out the scanning of case notes when required
  • To deal with the any phone enquiries when required
  • To ensure attendance at mandatory training sessions, involvement in appraisals and personal development plans and adherence to Trust policies
  • To work under standard operating procedures (SOP'S)
  • To carry out admin work in a ward environment; including, filing, open post, updating spreadsheets with patients information, booking transport and follow up appointments.
  • Being the first friendly face visitors see when arriving on the ward.
  • Communicating with the multi-disciplinary team.
  • Previousexperience of working with Microsoft Excel, Word, and Outlook isa must,CareFlowexperience will be an advantage although training will be provided.
  • Being an extremely busy department, the ability to work under pressure and be able to prioritise changing workloads is absolutely essential for this role.

About us

You will be located on Gate 28A working with the respiratory team consisting of Nurses, medical staff and allied health professionals.

Date posted

02 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,625 a year per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

339-MED7319-A-RUH

Job locations

North Bristol NHS Trust

Bristol

BS10 5NB


Job description

Job responsibilities

  • To deal with external/internal enquiries in a courteous and efficient manner
  • To be aware of patient confidentiality at all times
  • To carry out the filing of medical notes
  • To carry out the photocopying of case notes when required
  • To carry out the scanning of case notes when required
  • To deal with the any phone enquiries when required
  • To ensure attendance at mandatory training sessions, involvement in appraisals and personal development plans and adherence to Trust policies
  • To work under standard operating procedures (SOPS)
  • To carry out admin work in a ward environment; including, filing, open post, updating spreadsheets with patients information, booking transport and follow up appointments.
  • Being the first friendly face visitors see when arriving on the ward.
  • Communicating with the multi-disciplinary team.
  • Previousexperience of working with Microsoft Excel, Word, and Outlook isa must,CareFlowexperience will be an advantage although training will be provided.
  • Being an extremely busy department, the ability to work under pressure and be able to prioritise changing workloads is absolutely essential for this role.

Job description

Job responsibilities

  • To deal with external/internal enquiries in a courteous and efficient manner
  • To be aware of patient confidentiality at all times
  • To carry out the filing of medical notes
  • To carry out the photocopying of case notes when required
  • To carry out the scanning of case notes when required
  • To deal with the any phone enquiries when required
  • To ensure attendance at mandatory training sessions, involvement in appraisals and personal development plans and adherence to Trust policies
  • To work under standard operating procedures (SOPS)
  • To carry out admin work in a ward environment; including, filing, open post, updating spreadsheets with patients information, booking transport and follow up appointments.
  • Being the first friendly face visitors see when arriving on the ward.
  • Communicating with the multi-disciplinary team.
  • Previousexperience of working with Microsoft Excel, Word, and Outlook isa must,CareFlowexperience will be an advantage although training will be provided.
  • Being an extremely busy department, the ability to work under pressure and be able to prioritise changing workloads is absolutely essential for this role.

Person Specification

.

Essential

  • GCSE in Maths and English A-C/ 4+
  • Keyboard skills/ MS Office skills
  • Good communication skills
  • Ability to develop good working relationships/teamworking
  • Good organisation skills
  • Flexible to work Mon-Saturday to meet needs of service

Desirable

  • Experience within NHS or similar setting
  • Experience as a healthcare receptionist
Person Specification

.

Essential

  • GCSE in Maths and English A-C/ 4+
  • Keyboard skills/ MS Office skills
  • Good communication skills
  • Ability to develop good working relationships/teamworking
  • Good organisation skills
  • Flexible to work Mon-Saturday to meet needs of service

Desirable

  • Experience within NHS or similar setting
  • Experience as a healthcare receptionist

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

North Bristol NHS Trust

Address

North Bristol NHS Trust

Bristol

BS10 5NB


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

Employer details

Employer name

North Bristol NHS Trust

Address

North Bristol NHS Trust

Bristol

BS10 5NB


Employer's website

https://www.nbt.nhs.uk (Opens in a new tab)

For questions about the job, contact:

Senior Sister

Craig Flowers

craig.flowers@nbt.nhs.uk

01174143005

Date posted

02 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,625 a year per annum (pro rata)

Contract

Permanent

Working pattern

Part-time

Reference number

339-MED7319-A-RUH

Job locations

North Bristol NHS Trust

Bristol

BS10 5NB


Supporting documents

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