Job summary
We are looking for a reliable and enthusiastic individual with excellent organisational and administrative skills to provide an efficient secretarial service to the Nephrology Department at Southmead Hospital.
Main duties of the job
The post holder will be responsible for undertaking a wide range of administrative and secretarial duties, which include the receipt of all correspondence, booking patient appointments,
The audio transcription and text processing of clinical letters, report and other correspondence as required by the medical team.
To act as a focal point of contact and be responsible for the dissemination of information, messages and enquires for the medical team, liaising with multidisciplinary team members, other health professionals and staff within the Trust, GP's,, Service Users, Carers and any other appropriate external agencies.
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Job description
Job responsibilities
To be responsible for providing a comprehensive secretarial and administrative service to the Consultant and members of the medical team, including digital transcription, copy typing, typing of discharge summaries, reports and all other correspondence as required by the medical team.
To be responsible for updating the Trust Clinical Information System, informing new patients and the out-patients clerk via letter/telephone/memo/email of clinic cancellations.
Following up on lab results, missed appointments in liaison with the Consultant/Doctor and re-scheduling as requested.
To assist in caseload monitoring for new patient referrals bringing to the attention of the Consultant patients who DNAd, are approaching waiting time breach, and patients waiting for first clinic appointment.
The post holder is expected to undertake necessary routine correspondence on own initiative.
To liaise with other members of the Administration Team in order to provide a co-ordinated and efficient secretarial service.
The post holder is responsible for ensuring confidentiality is maintained at all times in accordance with the Data Protection Act, Trust Policy and Good Practice.
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Job description
Job responsibilities
To be responsible for providing a comprehensive secretarial and administrative service to the Consultant and members of the medical team, including digital transcription, copy typing, typing of discharge summaries, reports and all other correspondence as required by the medical team.
To be responsible for updating the Trust Clinical Information System, informing new patients and the out-patients clerk via letter/telephone/memo/email of clinic cancellations.
Following up on lab results, missed appointments in liaison with the Consultant/Doctor and re-scheduling as requested.
To assist in caseload monitoring for new patient referrals bringing to the attention of the Consultant patients who DNAd, are approaching waiting time breach, and patients waiting for first clinic appointment.
The post holder is expected to undertake necessary routine correspondence on own initiative.
To liaise with other members of the Administration Team in order to provide a co-ordinated and efficient secretarial service.
The post holder is responsible for ensuring confidentiality is maintained at all times in accordance with the Data Protection Act, Trust Policy and Good Practice.
.
Person Specification
work experience
Essential
- Previous secretarial experience
- Knowledge of medical terminolgy
- Excellent written / verbal communication skills
Desirable
Essential
Essential
- Positive outlook, can do attitude
Desirable
- Willingness to learn new IT skills
Person Specification
work experience
Essential
- Previous secretarial experience
- Knowledge of medical terminolgy
- Excellent written / verbal communication skills
Desirable
Essential
Essential
- Positive outlook, can do attitude
Desirable
- Willingness to learn new IT skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
