Job summary
The Cellular Pathology Department at Southmead Hospital is seeking an enthusiastic and organised AfC Band 4 Medical Secretary.
You will have a friendly, adaptable and proactive approach to your work. You will need to be highly motivated, dedicated and flexible.
You will not only possess excellent secretarial and administrative skills, but also be able to manage your own time and workload, have a strong sense of teamwork and have excellent communication skills. Experience of audio typing is essential. You should be able to work flexibly and have excellent strategies for managing what can sometimes be a pressured environment.
You will be part of a secretarial team providing support to the Department.
If you feel that you would thrive in this fast-paced environment, enjoy challenging yourself and are willing to learn and develop, then we can offer you a dynamic and supportive place in our team.
The role is full time and based in the Pathology Sciences Buildings in Southmead Hospital.
Main duties of the job
At NBT we commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.
In this vital role you will:
- Transcribe histology reports via audio typing into the lab IT system
- Act as a point-of-contact for queries from clinical and non-clinical staff
- Liaise via telephone and email with other clinical/clerical teams to action any queries
- Return calls promptly and keep callers updated with information in an effective and efficient way
- Escalate queries and general issues to the lab manager or relevant clinical staff as appropriate
- Book meetings as necessary
- Ad hoc duties as necessary
About us
We are a hard-working and close knit team striving to get the best results possible for the care of the patients.
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered. We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services. North Bristol NHS Trust values all people as individuals. We aim to be an anti discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.
Job description
Job responsibilities
For additional information on this Medical Secretary role, please see the job description and person specification.
Job description
Job responsibilities
For additional information on this Medical Secretary role, please see the job description and person specification.
Person Specification
Education/Training/Qualifications
Essential
- RSA II / RSA III, Word Processing, or equivalent
- GCSE English and Maths to Grade C
- Audio typing
Work Experience
Essential
- Telephone skills
- Fast & accurate keyboard skills
Desirable
- Familiar with Medical Terminology
- Medical secretarial experience
- NHS Experience
- Minute taking
Knowledge/Skills/Abilities
Essential
- The ability to exercise initiative, independent judgement and decision-making
- Ability to work accurately
- Ability to organise and prioritise own workload
- Knowledge of MS Word, Excel and Outlook
Desirable
- Knowledge of hospital-based IT systems, specifically WinPath
Personal Qualities/Special Circumstances
Essential
- The ability and confidence to work both independently and as part of a small team
- Attention to detail and a well organised approach to their work
- The ability to work reliably following written operating procedures
- Good written and verbal communication skills
Person Specification
Education/Training/Qualifications
Essential
- RSA II / RSA III, Word Processing, or equivalent
- GCSE English and Maths to Grade C
- Audio typing
Work Experience
Essential
- Telephone skills
- Fast & accurate keyboard skills
Desirable
- Familiar with Medical Terminology
- Medical secretarial experience
- NHS Experience
- Minute taking
Knowledge/Skills/Abilities
Essential
- The ability to exercise initiative, independent judgement and decision-making
- Ability to work accurately
- Ability to organise and prioritise own workload
- Knowledge of MS Word, Excel and Outlook
Desirable
- Knowledge of hospital-based IT systems, specifically WinPath
Personal Qualities/Special Circumstances
Essential
- The ability and confidence to work both independently and as part of a small team
- Attention to detail and a well organised approach to their work
- The ability to work reliably following written operating procedures
- Good written and verbal communication skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
