Job summary
This role is based at Bristol Centre for Enablement (BCE), in Patchway.
The Operations Administrator will provide:
- Comprehensive administration support to the General Manager, Performance & Operations Manager and wider BCE teams.
- Supervision of the BCE reception team; undertaking appraisals, return to work meetings, leave authorisation and coordination of reception cover.
- Maintenance and document control of Quality Management System (QMS) for BCE services.
- The first point of contact for BCE managers, employees, suppliers, and contractors and able to represent the Management Team both internally and externally to support day to day operations, and the delivery of the Centre, Division and Trust strategic objectives.
Main duties of the job
To support the General Manager, Performance & operations manager and wider teams in the day to day running of the centre providing a high level of administrative support.
Meeting administration.
Supervision of the BCE reception team; undertaking appraisals, return to work meetings, leave authorisation and coordination of reception cover.
Management of petty cash for the department.
Maintenance and document control of Quality Management System (QMS) for BCE services.
Maintain, and where appropriate, establish comprehensive and efficient office systems for own working practice and occasionally departmental practice.
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.
This post is based at one of our offsite locations; the Bristol Centre for Enablement (BCE). BCE is a regional enablement centre based at Patchway who provide a range of specialist disability equipment for patients across the South West.
Job description
Job responsibilities
To support the General Manager, Performance & operations manager and wider teams in the day to day running of the centre providing a high level of administrative support.
Meeting administration.
Supervision of the BCE reception team; undertaking appraisals, return to work meetings, leave authorisation and coordination of reception cover.
Management of petty cash for the department.
Maintenance and document control of Quality Management System (QMS) for BCE services.
Maintain, and where appropriate, establish comprehensive and efficient office systems for own working practice and occasionally departmental practice.
Job description
Job responsibilities
To support the General Manager, Performance & operations manager and wider teams in the day to day running of the centre providing a high level of administrative support.
Meeting administration.
Supervision of the BCE reception team; undertaking appraisals, return to work meetings, leave authorisation and coordination of reception cover.
Management of petty cash for the department.
Maintenance and document control of Quality Management System (QMS) for BCE services.
Maintain, and where appropriate, establish comprehensive and efficient office systems for own working practice and occasionally departmental practice.
Person Specification
Education/Training/Qualifications
Essential
- Good standard of education to NVQ4 Level or equivalent experience
- A thorough understanding of Microsoft Office for the creation of documents and reporting including correspondence, spreadsheets, and databases (Word, Excel, Outlook, PowerPoint, Teams)
Work Experience
Essential
- Experience of working in senior team environment supporting individual projects and administration
- Experience of working unsupervised, and prioritising own workload demonstrating a high level of foresight and initiative
- Experience in the management of confidential and sensitive information, ensuring information governance processes at adhered to at all times
Desirable
- Supervisory experience of managing a small team
- Previous experience of the NHS
Knowledge/Skills/Abilities
Essential
- Excellent organisational and administrative skills with a high level of accuracy
- Proven ability to meet deadlines and work under pressure with skills relating to prioritisation, delegation and time management
Personal Qualities/Special Circumstances
Essential
- A positive, friendly disposition and self-motivator
- A pride in the quality and accuracy of your work and attention to detail
Person Specification
Education/Training/Qualifications
Essential
- Good standard of education to NVQ4 Level or equivalent experience
- A thorough understanding of Microsoft Office for the creation of documents and reporting including correspondence, spreadsheets, and databases (Word, Excel, Outlook, PowerPoint, Teams)
Work Experience
Essential
- Experience of working in senior team environment supporting individual projects and administration
- Experience of working unsupervised, and prioritising own workload demonstrating a high level of foresight and initiative
- Experience in the management of confidential and sensitive information, ensuring information governance processes at adhered to at all times
Desirable
- Supervisory experience of managing a small team
- Previous experience of the NHS
Knowledge/Skills/Abilities
Essential
- Excellent organisational and administrative skills with a high level of accuracy
- Proven ability to meet deadlines and work under pressure with skills relating to prioritisation, delegation and time management
Personal Qualities/Special Circumstances
Essential
- A positive, friendly disposition and self-motivator
- A pride in the quality and accuracy of your work and attention to detail
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
