Job summary
To work as part of the operational team responsible for providing a comprehensive patient support service in the hospital environment. This will involve carrying out the following Facilities Management functions:
- The primary function is the movement of patients, consumable products, waste, furniture, medical equipment, gasses, beds, mattresses etc.
- The cleaning of all Portering equipment, mopping of spillages and responding to Major incident
To provide a high quality responsive, efficient and effective patient support service to wards, and departments in North Bristol NHS Trust acting in a caring and professional manner and working in line with the Facilities and departmental operating procedures
Main duties of the job
Knowledge
Understanding of Portering activities
Understanding of Departmental and Trust Health and Safety policies, written systems of work and Departmental rules and procedures
Understanding of some general cleaning processes in line with operational requirement
Training
NVQ level 1 in cleaning, customer and support services or equivalent experience
Mandatory training in infection control, COSHH, food safety, fire safety, manual handling and all other training deemed mandatory to the role
Trust, Patient Support / Directorate Services induction training
On the job induction training
Experience
Working in a busy multi - faceted environment
Working in a team based environment
Communication & Relationship skills
Good verbal communication skills
Ability to work as a member of a team
Basic literacy and numeracy skills
Ability to work in a sensitive and unobtrusive manner around patients Ability to use electrical equipment safely
Ability to clean and maintain all equipment in line with hygiene practises and protocols
Ability to assist in and demonstrating duties and operating procedures to new members of staff Updated for format only Dec 2018
Able to work and act according to standard operating procedures and good practice guides without the need for continuous direct supervision
Be flexible in carrying out duties as instructed by Patient Support Team Leaders and in accordance with the Departmental Rules and Procedures
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building atSouthmead.
We are an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.
We treat some of the most difficult medical conditions, in an increasingly complex and growing patient population, made even more complex by the challenges we face due to Covid-19. Yet we are confident in our ability to be ready for the next five years, even in these uncertain times. This is thanks to our understanding of the financial, capital and transformation actions we will need to take to deliver our ambitious strategy and objectives launched at the start of the year. Not only will we continue to increase our offer to you, our staff, but will work with you and our partners to makesure we achieve all we set out to do.
Job description
Job responsibilities
Carrying out daily duties as instructed by PST Team Leader and /or the FM Duty Manager
To Transport Patients in a safe manner via wheelchair, bed and trolley
To escort, when necessary patients who are deemed to not to require a medical escort to and from wards and departments
Assist with transfer of Patients from Helicopter landing pad to A&E
Transportation of the deceased to the mortuary including babies in a dignified manner
Delivery and collection of diagnostic samples and Pathology reports
Collection of soiled linen from wards and departments to be taken to the designated waste hold
Delivery and collection of medical gas cylinders to wards and departments and the fitting of applicable regulators. Also responsible for changing cylinders in designated gas manifold plant rooms
Delivery and collection of hospital supplies as directed and where appropriate, complete the relevant paperwork. Supplies may include, but are not limited to; post, medical records, medical equipment, pharmaceutical product etc.
Transportation of furniture to and from wards and departments
Responsible for reporting all items of equipment, spillages, defects and debris left in corridors and general circulation to Team Leader
Drive various types of vehicles i.e. vans, lorries, ambulance and electric trucks (where relevant licences are held) if required
Carry out standard vehicle checks i.e. tyres, lights, brakes and complete relevant paperwork
Loading AGV roll cage, ensuring the cage has the correct AGV transporter cards as directed by PST Team leader
Collecting waste bins/carts /from AGV stations and movement around the hospital and designated waste store
Operating waste compactors, balers and tippers in line with operational procedures Updated for format only Dec 2018
Correct labelling, weighing and cleaning of waste bins/carts
Consigning appropriate waste streams
Collection of waste not suitable for AGV transit i.e. Obsolete furniture
Reporting bin/cart contamination, faults to the FM team leader
Assist with the collection of goods received via AGV ensuring AGV cages are stored in their designated location
Assist with receipt & distribution of product via AGV delivery schedules as required and as directed by the PST Team Leader (e.g. linen, waste streams, consumable products, patient samples etc.)
Assist with delivery of products manually in the event of AGV failure / non-compliance as directed by PST Team Leader
The cleaning of all Portering equipment, mopping of spillages (not bodily fluids) and response to Major incident, which would include carrying out activity that would normally be carried out by other colleagues
Ensuring that the waste hold areas are kept clean, tidy and well organised as required
Ensuring that correct and safe methods of work are employed at all times with extra care shown to the safety of patients, staff and visitors
Reporting any accidents/dangerous occurrences to the PST Team Leader and participating in the completion of all related accident form paperwork (AIMS)
Attend relevant statutory and non-statutory training.
Carry out duties in accordance with departmental training and Trust policies and codes of practice
Completion of timesheets and work logs /schedules or other attendance system as required
Job description
Job responsibilities
Carrying out daily duties as instructed by PST Team Leader and /or the FM Duty Manager
To Transport Patients in a safe manner via wheelchair, bed and trolley
To escort, when necessary patients who are deemed to not to require a medical escort to and from wards and departments
Assist with transfer of Patients from Helicopter landing pad to A&E
Transportation of the deceased to the mortuary including babies in a dignified manner
Delivery and collection of diagnostic samples and Pathology reports
Collection of soiled linen from wards and departments to be taken to the designated waste hold
Delivery and collection of medical gas cylinders to wards and departments and the fitting of applicable regulators. Also responsible for changing cylinders in designated gas manifold plant rooms
Delivery and collection of hospital supplies as directed and where appropriate, complete the relevant paperwork. Supplies may include, but are not limited to; post, medical records, medical equipment, pharmaceutical product etc.
Transportation of furniture to and from wards and departments
Responsible for reporting all items of equipment, spillages, defects and debris left in corridors and general circulation to Team Leader
Drive various types of vehicles i.e. vans, lorries, ambulance and electric trucks (where relevant licences are held) if required
Carry out standard vehicle checks i.e. tyres, lights, brakes and complete relevant paperwork
Loading AGV roll cage, ensuring the cage has the correct AGV transporter cards as directed by PST Team leader
Collecting waste bins/carts /from AGV stations and movement around the hospital and designated waste store
Operating waste compactors, balers and tippers in line with operational procedures Updated for format only Dec 2018
Correct labelling, weighing and cleaning of waste bins/carts
Consigning appropriate waste streams
Collection of waste not suitable for AGV transit i.e. Obsolete furniture
Reporting bin/cart contamination, faults to the FM team leader
Assist with the collection of goods received via AGV ensuring AGV cages are stored in their designated location
Assist with receipt & distribution of product via AGV delivery schedules as required and as directed by the PST Team Leader (e.g. linen, waste streams, consumable products, patient samples etc.)
Assist with delivery of products manually in the event of AGV failure / non-compliance as directed by PST Team Leader
The cleaning of all Portering equipment, mopping of spillages (not bodily fluids) and response to Major incident, which would include carrying out activity that would normally be carried out by other colleagues
Ensuring that the waste hold areas are kept clean, tidy and well organised as required
Ensuring that correct and safe methods of work are employed at all times with extra care shown to the safety of patients, staff and visitors
Reporting any accidents/dangerous occurrences to the PST Team Leader and participating in the completion of all related accident form paperwork (AIMS)
Attend relevant statutory and non-statutory training.
Carry out duties in accordance with departmental training and Trust policies and codes of practice
Completion of timesheets and work logs /schedules or other attendance system as required
Person Specification
Work Experience
Essential
- Working in a team based environment
- Working in a busy & physically demanding multi-faceted environment
Desirable
Personal Qualities
Essential
- Customer faced approaced
- Solution Finder
Education/Training/Qualifications
Essential
Desirable
- Experience of AGV's system
Knowledge/Skills/Abilities
Essential
- Hotel services and Facilities activities
- Basic Literacy & numeracy skills
Desirable
Person Specification
Work Experience
Essential
- Working in a team based environment
- Working in a busy & physically demanding multi-faceted environment
Desirable
Personal Qualities
Essential
- Customer faced approaced
- Solution Finder
Education/Training/Qualifications
Essential
Desirable
- Experience of AGV's system
Knowledge/Skills/Abilities
Essential
- Hotel services and Facilities activities
- Basic Literacy & numeracy skills
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
