Job summary
The summer administrative roles are for a fixed period of time, beginning in July and ending by October. You must be able to start on one of the following 3 dates -
1st July
15th July
29th July
You will need to be able to commit to 10 weeks work, between your start date and the beginning of October. We do recognise you may wish to take unpaid holiday for a maximum of 2 weeks during this period meaning you will need to be available for 12 weeks to deliver the 10 weeks. This can be discussed at interview.
The roles are likely to be slightly different depending on where you are working but all will be offices based. The job will involve working at a computer and requires the ability to concentrate and complete work to a high standard.
We may close applications early if demand is high.
Main duties of the job
Main Duties
Ensure all duties and tasks are undertaken in line with relevant Trust and department policies, procedures, training, and guidance.
Work to and follow departmental/ national targets and Key Performance Indicators (KPI's).
To be responsible for the quality of data being recorded. The data should be accurately recorded in a timely manner, kept up to date and appropriately actioned.
Undertake routine tasks on own initiative and support other team members to undertake the full range of administrative activities.
Organise and prioritise own workload and tasks in accordance with line manager's guidance.
Undertake any other admin or clerical duties that may be delegated appropriate to the job band.
Validation of waiting lists using the Trust PAS system and making appropriate actions on the system.
Validation of various KPIs on the Trusts Data Quality tracker, checking patient pathways and making corrections as appropriate.
About us
NBT Cares. It's a very simple statement; one which epitomises how everybody across our organisation goes the extra mile to ensure our patients get the best possible care.
NBT Cares is also an acronym, standing for caring, ambitious, respectful and supportive - our organisational values.
And our NBT Cares values are underpinned by our positive behaviours framework - a framework that provides clear guidance on how colleagues can work with one another in a constructive and supportive way.
Job description
Job responsibilities
Please refer to the detailed Job Description but main responsibilities are -
To support with administration duties, this may be finding information about a patient on one of the hospitals computer systems and matching that with the central patient record. This will mean patient records are accurate. It may require you finding out what needs to happen to a patient next and checking that this has been booked.
You will be trained to use various IT systems including Microsoft applications, Trust Patient Access System (PAS), Trust Data Quality tracker and other systems to validate (check the patient information is correct), review and obtain relevant information to ensure accuracy.
The role will require you to follow Standard Operating Procedures (SOPs) that are specific to the area that you are placed to enter and make changes to patient information, ensuring patients are receiving the right treatment in the correct time frame.
You may be required to phone patients to ensure that they are ready for their appointments, following training you will be provided with a script to make sure patients are reminded of their upcoming appointment and any things the hospital needs them to do prior to attending.
Job description
Job responsibilities
Please refer to the detailed Job Description but main responsibilities are -
To support with administration duties, this may be finding information about a patient on one of the hospitals computer systems and matching that with the central patient record. This will mean patient records are accurate. It may require you finding out what needs to happen to a patient next and checking that this has been booked.
You will be trained to use various IT systems including Microsoft applications, Trust Patient Access System (PAS), Trust Data Quality tracker and other systems to validate (check the patient information is correct), review and obtain relevant information to ensure accuracy.
The role will require you to follow Standard Operating Procedures (SOPs) that are specific to the area that you are placed to enter and make changes to patient information, ensuring patients are receiving the right treatment in the correct time frame.
You may be required to phone patients to ensure that they are ready for their appointments, following training you will be provided with a script to make sure patients are reminded of their upcoming appointment and any things the hospital needs them to do prior to attending.
Person Specification
Education
Essential
- Minimum Level 4 GCSE (or equivalent) in English and Maths
Work Experience
Essential
- Experience of previous work in any environment
- Experience of working in an administrative role
Desirable
- Experience of working in the NHS
Skills and Abilities
Essential
- Able to demonstrate good analytical skills.
- Able to demonstrate the ability to follow a Standard Operating Procedure (SOP).
- Able to communicate effectively, orally, face to face and in writing.
- Knowledge of how to maintain confidentiality and keep patient information safe.
Personal Qualities
Essential
- Experience of speaking to and providing information to people who you do not know.
- Understand how to manage your own workload and manage to a deadline.
Desirable
- Experience of using initiative but understanding when to request support from others
Person Specification
Education
Essential
- Minimum Level 4 GCSE (or equivalent) in English and Maths
Work Experience
Essential
- Experience of previous work in any environment
- Experience of working in an administrative role
Desirable
- Experience of working in the NHS
Skills and Abilities
Essential
- Able to demonstrate good analytical skills.
- Able to demonstrate the ability to follow a Standard Operating Procedure (SOP).
- Able to communicate effectively, orally, face to face and in writing.
- Knowledge of how to maintain confidentiality and keep patient information safe.
Personal Qualities
Essential
- Experience of speaking to and providing information to people who you do not know.
- Understand how to manage your own workload and manage to a deadline.
Desirable
- Experience of using initiative but understanding when to request support from others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
