Medical Secretary

Job summary

The Neuropathology Department at Southmead Hospital is seeking an enthusiastic and organised AfC Band 4 Medical Secretary.

You will have a friendly, adaptable and proactive approach to your work. You will need to be highly motivated, dedicated and flexible.

You will not only possess excellent secretarial and administrative skills, but also be able to manage your own time and workload, have a strong sense of teamwork and have excellent communication skills. You should be able to work flexibly and have excellent strategies for managing what can sometimes be a pressured environment.

You will report to the Laboratory Manager alongside one other secretary.

If you feel that you would thrive in this fast-paced environment, enjoy challenging yourself and are willing to learn and develop, then we can offer you a dynamic and supportive place in our team.

The role is full time and based in the Pathology Sciences Buildings in Southmead Hospital.

Main duties of the job

At NBT we commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

In this vital role you will:

• Act as a point-of-contact for queries from clinical and non-clinical staff
• Liaise via telephone and email with other clinical/clerical teams to action any queries
• Return calls promptly and keep callers updated with information in an effective and efficient way
• Escalate queries and general issues to the lab manager or relevant clinical staff as appropriate
• Ensure all authorised neuropathology reports are saved as pdf's and emailed to the correct persons
• Dispatch blocks and slides to relevant persons and/or hospitals as required
• Check the theatre list and add information to a spreadsheet to inform the duty consultant and lab staff
• Collate genetic reports and add to the inhouse LIMS system
• Invoice service users for autopsy, histology, muscle, nerve and private patients
• Collate the MDT lists and liaise with consultants to determine who should be discussed
• Book meetings as necessary
• Receive incoming blocks and slides and book in as appropriate
• Ad hoc duties as necessary

About us

We are a small, hard-working, close knit team striving to get the best results possible for the care of the patients.

North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered. We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services. North Bristol NHS Trust values all people as individuals. We aim to be an antidiscriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.