Job summary
An exciting opportunity has arisen within the Gastroenterology and Hepatology Team as an Admin Assistant within our administration team.
We are looking for an experienced, enthusiastic and motivated individual to join our well established team of administrators to deliver a high quality, patient focused service.
The successful candidate will provide administrative support to the department. The role requires someone who has greatattention to detail and great organisational skills for working in a fast paced, busy department.
Main duties of the job
This role will consist of general administrative duties such as scanning, processing of clinic and admin letters, data entry, appointment booking and cashing up, checking review dates and adding patients to waiting lists and to undertake other admin duties as required.
About us
North Bristol NHS Trust employs over 12,000 staff providing healthcare to the residents of Bristol, South Gloucestershire and North Somerset from our award-winning hospital building at Southmead. We are the regional Major Trauma Centre, and an internationally recognised centre of excellence in a range of services and major specialities. Our vision is that by enabling our teams to be the best that they can be, we will provide exceptional healthcare, personally delivered.
We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.
This post is based within one of our admin offices.
Job description
Job responsibilities
- Processing of patients admin and clinic letters, reviewing, getting ready for approval from clinicians, then uploading to our PAS system, printing and sending a paper copy to the patient.
- To ensure the outcome of patient attendance has been recorded correctly on PAS .
- To administer incoming/outgoing post.
- To understand and relate to the Trust and departmental guidance on patient access, data protection and patient confidentiality to apply to every day work practices.
- To assist with the administration of outstanding patient appointment outcomes (uncashed appointments).
- To carry out general clerical duties such as filing, photocopying, scanning
- To exercise judgement and initiative when dealing with enquiries or problem solving, seeking advice appropriately.
- Potential calling patients to make appointments, cancel appointments, or validation of the waiting list (ensuring patients still want their appointments).
Job description
Job responsibilities
- Processing of patients admin and clinic letters, reviewing, getting ready for approval from clinicians, then uploading to our PAS system, printing and sending a paper copy to the patient.
- To ensure the outcome of patient attendance has been recorded correctly on PAS .
- To administer incoming/outgoing post.
- To understand and relate to the Trust and departmental guidance on patient access, data protection and patient confidentiality to apply to every day work practices.
- To assist with the administration of outstanding patient appointment outcomes (uncashed appointments).
- To carry out general clerical duties such as filing, photocopying, scanning
- To exercise judgement and initiative when dealing with enquiries or problem solving, seeking advice appropriately.
- Potential calling patients to make appointments, cancel appointments, or validation of the waiting list (ensuring patients still want their appointments).
Person Specification
Education/Training/Qualifications
Essential
- GCSE English & Maths or equivalent
Work Experience
Essential
- Basic Keyboard skills
- Basic experience of database inputting
Desirable
Knowledge/Skills/Abilities
Essential
- Good communication skills
- Ability to work as an individual within the team setting
Desirable
- Previous experience of general office duties
Person Specification
Education/Training/Qualifications
Essential
- GCSE English & Maths or equivalent
Work Experience
Essential
- Basic Keyboard skills
- Basic experience of database inputting
Desirable
Knowledge/Skills/Abilities
Essential
- Good communication skills
- Ability to work as an individual within the team setting
Desirable
- Previous experience of general office duties
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
