Job summary
To work as part of the operational team responsible for providing a comprehensive patient support service in the hospital environment. This will involve carrying out the following Facilities Management functions:
- The primary function is the movement of patients, consumable products, waste, furniture, medical equipment, gasses, beds, mattresses etc.
- The cleaning of all Portering equipment, mopping of spillages and responding to Major incident
To provide a high quality responsive, efficient and effective patient support service to wards, and departments in North Bristol NHS Trust acting in a caring and professional manner and working in line with the Facilities and departmental operating procedures
Main duties of the job
Knowledge
Understanding of Portering activities
Understanding of Departmental and Trust Health and Safety policies, written systems of work and Departmental rules and procedures
Understanding of some general cleaning processes in line with operational requirement
Training
NVQ level 1 in cleaning, customer and support services or equivalent experience
Mandatory training in infection control, COSHH, food safety, fire safety, manual handling and all other training deemed mandatory to the role
Trust, Patient Support / Directorate Services induction training
On the job induction training
Experience
Working in a busy multi - faceted environment
Working in a team based environment
Communication & Relationship skills
Good verbal communication skills
Ability to work as a member of a team
Basic literacy and numeracy skills
Ability to work in a sensitive and unobtrusive manner around patients Ability to use electrical equipment safely
Ability to clean and maintain all equipment in line with hygiene practises and protocols
Ability to assist in and demonstrating duties and operating procedures to new members of staff Updated for format only Dec 2018
Able to work and act according to standard operating procedures and good practice guides without the need for continuous direct supervision
Be flexible in carrying out duties as instructed by Patient Support Team Leaders and in accordance with the Departmental Rules and Procedures
About us
Physical effort
- Duties involve standing/walking for long periods of time during the shift
- Duties may involve undertaking physically demanding tasks e.g. moving cages of approximately 300kg in weight as and when required
Mental effort
- Being aware of health and safety implications involved in duties and their potential effect on
- others e.g. Ensuring that equipment is stored appropriately
- At ward level keeping a professional distance from patients and ensuring confidentiality at all times
- Working to schedules within pre-set time constraints Emotional effort
- Whilst working at ward level being able to cope with witnessing distressing sights of patients who are very ill and may be at the end stages of life
- In the course of your duties you will need to be sensitive when coming into contact with patients and members of the public who may be experiencing high levels of stress and anxiety
Working conditions
- You will be expected to display a professional image at all times
- You will be required to wear clean official uniform and covered in low-heeled footwear
- You will be expected to comply the department and trust policies relating to uniform and the wearing of jewellery, nail polish etc.
- You will be expected to adhere to the colour code system and to wear the designated gloves
- You will be expected to act in a courteous manner to all staff, visitors and patients
Details
Date posted
09 February 2024
Pay scheme
Agenda for change
Band
Band 2
Salary
£22,383 a year per annum, pro rata for part time staff
Contract
Permanent
Working pattern
Full-time
Reference number
339-IDV4272
Job locations
Southmead Hospital
Southmead Road
Bristol
BS10 5NB
Employer details
Employer name
North Bristol NHS Trust
Address
Southmead Hospital
Southmead Road
Bristol
BS10 5NB
Employer's website
Employer contact details
For questions about the job, contact:
Supporting documents
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